-------- Original-Nachricht -------- Betreff: [AISWorld] Volume 1 Issue 4 of AIS Transactions on Human-Computer Interaction Datum: Thu, 31 Dec 2009 10:32:18 -0500 Von: Ping Zhang pzhang@syr.edu An: aisworld@lists.aisnet.org aisworld@lists.aisnet.org

(apologies for cross posting.) Announcing the Publication of Volume 1 Issue 4 of /AIS Transactions on Human-Computer Interaction/ (_http://thci.aisnet.org_) I am proud to announce the publication of its fourth and last issue of Volume 1. /THCI/ is located within the AIS (Association for Information Systems) e-library (_http://aisel.aisnet.org_). To increase awareness and readership, /THCI/ is *freely available* to everyone during its first two years of publishing (2009 and 2010). You can find information related to all aspects of /THCI/ at its website, including how to submit. ================== In this issue ================== "Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory" By Damon E. Campbell, John D. Wells, and Joseph S. Valacich The emergence of eCommerce has provided organizations with an unprecedented opportunity to take advantage of business-to-consumer (B2C) interactions. Generally speaking, relationships move through various stages, when a customer chooses to establish a relationship with a person or an organization. Likewise, when a customer forms an ongoing relationship with an online organization, it progresses through similar stages. Yet, the IT-mediated nature of B2C eCommerce interactions causes the manifestation of these stages to be different from offline B2C interactions. As such, this paper proposes a theoretical framework for examining stages of online B2C relationships, based on Stage Theory. The proposed eCommerce B2C Relationship Stage Theory (eB2C-RST) highlights three stages of eCommerce B2C relationships from the customer's perspective: Attraction, Build-Up, and Continuance. This theoretical framework provides a foundation for both research and practice in the areas of interface design and online B2C customer relationship management. ================== Call for Papers ================== /THCI/ is a high-quality peer-reviewed international scholarly journal on Human-Computer Interaction. As an AIS journal, /THCI/ is oriented to the Information Systems community, emphasizing applications in business, managerial, organizational, and cultural contexts. However, it is open to all related communities that share intellectual interests in HCI phenomena and issues. The editorial objective is to enhance and communicate knowledge about the interplay among humans, information, technologies, and tasks in order to guide the development and use of human-centered Information and Communication Technologies (ICT) and services for individuals, groups, organizations, and communities. Topics of interest to /THCI/ include but are not limited to the following:

* The behavioral, cognitive, motivational and affective aspects of human and technology interaction * User task analysis and modeling; fit between representations and task types * Digital documents/genres; human information seeking and web navigation behaviors; human information interaction; information visualization * Social media; social computing; virtual communities * Behavioral information security and information assurance; privacy and trust in human technology interaction * User interface design and evaluation for various applications in business, managerial, organizational, educational, social, cultural, non-work, and other domains * Integrated and/or innovative approaches, guidelines, and standards or metrics for human centered analysis, design, construction, evaluation, and use of interactive devices and information systems * Information systems usability engineering; universal usability * The impact of interfaces/information technology on people's attitude, behavior, performance, perception, and productivity * Implications and consequences of technological change on individuals, groups, society, and socio-technical units * Software learning and training issues such as perceptual, cognitive, and motivational aspects of learning * Gender and information technology * The elderly, the young, and special needs populations for new applications, modalities, and multimedia interaction * Issues in HCI education

The language for the journal is English. The audience includes international scholars and practitioners who conduct research on issues related to the objectives of the journal. The publication frequency is quarterly: 4 issues per year to be published in March, June, September, and December. The AIS Special Interest Group on Human-Computer Interaction (SIGHCI, _http://sigs.aisnet.org/SIGHCI/_) is the official sponsor for /THCI/. ================== Call for Special Issue on Design Research in HCI ================== Design Research creates, builds, and evaluates innovative artifacts such as constructs, frameworks, models, methods, and information systems. It also investigates methods, behaviors, and processes related to design. HCI Research is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. Although design, implementation, and evaluation of interactive information systems for human use in various contexts for various purposes are central parts of HCI research, IS scholars have yet to invest more effort on the design part of HCI. The critical role of design research in HCI is obvious. This special issue of THCI calls for innovative design research where the innovative artifacts are information and communication technologies (ICT) for human use. Emphasis can be on both the human and the ICT sides of the interaction. On the human side, use design draws from the knowledge base of psychology, social sciences, and human factors. On the ICT side, interface and interaction design draws from the knowledge base of computer graphics, sensory peripheral devices, and other technical areas to build user interfaces that enable effective system use. Topics include but are not limited to: . Science and/or theories for design in HCI . Philosophical foundation of design in HCI . New principles and methods of design in HCI . Specific design innovations to support individuals, groups, organizations or societies . Design aesthetics, emotional design, affective computing . Evaluating and comparing new interactions and interfaces . Integration of new technologies in HCI designs . Best practices of design in HCI . Impacts of mobility and distributed computing in HCI designs . Impacts of service-oriented architectures and cloud computing on HCI designs . Ethical issues of HCI design Information for Authors: Please refer to THCI website (_http://thci.aisnet.org_) for manuscript requirements, including manuscript categories, format requirement, length, reference style, etc. All manuscripts should be submitted to THCI manuscript central (_http://mc.manuscriptcentral.com/thci_) following the standard submission process where authors can request preferred or not preferred reviewers. Drs. Hevner and Zhang, co-editors of the special issue, will jointly manage the reviews for the special issue. THCI board members and ad hoc reviewers will be invited to review the manuscripts. The review process and criteria will follow those of THCI's. All reviews are double blind. Manuscripts (and revisions) will be processed as soon as they are submitted. Important Dates (early submissions are welcome): . 2010.2.28 Intent by email (optional). Authors may seek feedback from editors. . 2010.5.31 Deadline for Submissions . 2010.7.31 Review results to authors . 2010.10.31 Deadline for Revisions . 2010.12.31 Final decisions to authors . 2011 The special issue will be published. Co-Editors of the Special Issue: . Alan Hevner, Information Systems, College of Business, University of South Florida, Tampa, FL 33620 Phone: (813) 974-6753, Fax: (813) 974-6749, Email: _ahevner@usf.edu_ mailto:ahevner@usf.edu . Ping Zhang, School of Information Studies, Syracuse University, Syracuse, NY 13244 Phone: (315) 443-5617, Fax: (315) 443-5806, Email: _pzhang@syr.edu_ mailto:pzhang@syr.edu ================== AIS THCI Editorial Boards ================== Editors-in-Chief --------------------- Dennis Galletta, University of Pittsburgh, USA Ping Zhang, Syracuse University, USA Advisory Board --------------------- Izak Benbasat, University of British Columbia, Canada John M. Carroll, Penn State University, USA Phillip Ein-Dor, Tel-Aviv University, Israel Jenny Preece, University of Maryland, USA Gavriel Salvendy, Purdue University, USA and Tsinghua University, China Ben Shneiderman, University of Maryland, USA Jane Webster, Queen's University, Canada, K.K Wei, City University of Hong Kong, China Senior Editor Board ------------------------- Fred Davis, University of Arkansas, USA Mohamed Khalifa, Abu Dhabi University, United Arab Emirates Anne Massey, Indiana University, USA Lorne Olfman, Claremont Graduate University, USA Kar Yan Tam, Hong Kong University of Science & Technology, China Dov Te'eni, Tel-Aviv University, Israel Viswanath Venkatesh, University of Arkansas, USA Susan Wiedenbeck, Drexel University, USA Associate Editor Board ----------------------------- Michel Avital, University of Amsterdam, The Netherlands Jane Carey, Arizona State University, USA Hock Chuan Chan, National University of Singapore Carina de Villiers, University of Pretoria, South Africa Matt Germonprez, University of Wisconsin Eau Claire USA Khaled Hassanein, McMaster University, Canada Milena Head, McMaster University, Canada Traci Hess, Washington State University, USA Shuk Ying (Susanna) Ho, Australian National University, Australia Netta Iivari, Oulu University, Finland Zhenhui Jack Jiang, National University of Singapore, Singapore Weiling Ke, Clarkson University, USA Sherrie Komiak, Memorial University of Newfoundland, Canada Paul Benjamin Lowry, Brigham Young University, USA Ji-Ye Mao, Renmin University, China Scott McCoy, College of William and Mary, USA Fiona Fui-Hoon Nah, University of Nebraska-Lincoln, USA Sheizaf Rafaeli, University of Haifa, Israel Stefan Smolnik, European Business School (EBS), Germany Jeff Stanton, Syracuse University, USA Heshan Sun, University of Arizona USA Jason Thatcher, Clemson University, USA Noam Tractinsky, Ben-Gurion University of the Negev, Israel Horst Treiblmaier, Vienna University of Business Administration and Economics, Austria Ozgur Turetken, Ryerson University, Canada Mun Yi, University South Carolina, USA Managing Editor --------------------- Michael Scialdone, Syracuse University, USA ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Dr. Ping Zhang, Professor and PhD Program Director School of Information Studies (_http://ischool.syr.edu_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://ischool.syr.edu/)

Syracuse University, Syracuse, NY 13244 315-443-5617, Fax: 315-443-6886 _pzhang@syr.edu_ mailto:pzhang@syr.edu, _http://melody.syr.edu/pzhang_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://melody.syr.edu/pzhang

Co-EIC, AIS Transactions on Human-Computer Interaction (_http://thci.aisnet.org_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://thci.aisnet.org/)

SE, Journal of the Association for Information Systems (_http://jais.aisnet.org_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://jais.aisnet.org/)

HCI Textbook (_http://melody.syr.edu/books/hcibook_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://melody.syr.edu/books/hcibook)

HCI Research volumes (_http://melody.syr.edu/books/amis_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://melody.syr.edu/books/amis)

AIS SIGHCI (_http://sigs.aisnet.org/sighci_ https://exchange.syr.edu/exchweb/bin/redir.asp?URL=http://sigs.aisnet.org/sighci)

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