(apologies for cross posting.)

 

Announcing the Publication of

Volume 1 Issue 4 of AIS Transactions on Human-Computer Interaction

(http://thci.aisnet.org)

 

I am proud to announce the publication of its fourth and last issue of Volume 1. THCI is located within the AIS (Association for Information Systems) e-library (http://aisel.aisnet.org). To increase awareness and readership, THCI is freely available to everyone during its first two years of publishing (2009 and 2010). You can find information related to all aspects of THCI at its website, including how to submit.

 

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In this issue

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“Diagnosing and Managing Online Business-to-Consumer (B2C) Relationships: Toward an eCommerce B2C Relationship Stage Theory”

 

By Damon E. Campbell, John D. Wells, and Joseph S. Valacich

 

The emergence of eCommerce has provided organizations with an unprecedented opportunity to take advantage of business-to-consumer (B2C) interactions. Generally speaking, relationships move through various stages, when a customer chooses to establish a relationship with a person or an organization. Likewise, when a customer forms an ongoing relationship with an online organization, it progresses through similar stages. Yet, the IT-mediated nature of B2C eCommerce interactions causes the manifestation of these stages to be different from offline B2C interactions. As such, this paper proposes a theoretical framework for examining stages of online B2C relationships, based on Stage Theory. The proposed eCommerce B2C Relationship Stage Theory (eB2C-RST) highlights three stages of eCommerce B2C relationships from the customer’s perspective: Attraction, Build-Up, and Continuance. This theoretical framework provides a foundation for both research and practice in the areas of interface design and online B2C customer relationship management.

 

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Call for Papers

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THCI is a high-quality peer-reviewed international scholarly journal on Human-Computer Interaction. As an AIS journal, THCI is oriented to the Information Systems community, emphasizing applications in business, managerial, organizational, and cultural contexts. However, it is open to all related communities that share intellectual interests in HCI phenomena and issues. The editorial objective is to enhance and communicate knowledge about the interplay among humans, information, technologies, and tasks in order to guide the development and use of human-centered Information and Communication Technologies (ICT) and services for individuals, groups, organizations, and communities.

 

 

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Call for Special Issue on Design Research in HCI

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Design Research creates, builds, and evaluates innovative artifacts such as constructs, frameworks, models, methods, and information systems. It also investigates methods, behaviors, and processes related to design. HCI Research is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. Although design, implementation, and evaluation of interactive information systems for human use in various contexts for various purposes are central parts of HCI research, IS scholars have yet to invest more effort on the design part of HCI. The critical role of design research in HCI is obvious.

 

This special issue of THCI calls for innovative design research where the innovative artifacts are information and communication technologies (ICT) for human use. Emphasis can be on both the human and the ICT sides of the interaction. On the human side, use design draws from the knowledge base of psychology, social sciences, and human factors. On the ICT side, interface and interaction design draws from the knowledge base of computer graphics, sensory peripheral devices, and other technical areas to build user interfaces that enable effective system use.

 

Topics include but are not limited to:

 

•       Science and/or theories for design in HCI

•       Philosophical foundation of design in HCI

•       New principles and methods of design in HCI

•       Specific design innovations to support individuals, groups, organizations or societies

•       Design aesthetics, emotional design, affective computing

•       Evaluating and comparing new interactions and interfaces

•       Integration of new technologies in HCI designs

•       Best practices of design in HCI

•       Impacts of mobility and distributed computing in HCI designs

•       Impacts of service-oriented architectures and cloud computing on HCI designs

•       Ethical issues of HCI design

 

Information for Authors:

 

Please refer to THCI website (http://thci.aisnet.org) for manuscript requirements, including manuscript categories, format requirement, length, reference style, etc. All manuscripts should be submitted to THCI manuscript central (http://mc.manuscriptcentral.com/thci) following the standard submission process where authors can request preferred or not preferred reviewers. Drs. Hevner and Zhang, co-editors of the special issue, will jointly manage the reviews for the special issue. THCI board members and ad hoc reviewers will be invited to review the manuscripts.

The review process and criteria will follow those of THCI’s. All reviews are double blind. Manuscripts (and revisions) will be processed as soon as they are submitted.

 

Important Dates (early submissions are welcome):

 

•       2010.2.28       Intent by email (optional). Authors may seek feedback from editors.

•       2010.5.31       Deadline for Submissions

•       2010.7.31       Review results to authors

•       2010.10.31      Deadline for Revisions

•       2010.12.31      Final decisions to authors

•       2011            The special issue will be published.

 

Co-Editors of the Special Issue:

 

•       Alan Hevner, Information Systems, College of Business, University of South Florida, Tampa, FL 33620

Phone: (813) 974-6753, Fax: (813) 974-6749, Email: ahevner@usf.edu

•       Ping Zhang, School of Information Studies, Syracuse University, Syracuse, NY 13244

Phone: (315) 443-5617, Fax: (315) 443-5806, Email: pzhang@syr.edu

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AIS THCI Editorial Boards

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Editors-in-Chief

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Dennis Galletta, University of Pittsburgh, USA

Ping Zhang, Syracuse University, USA

 

Advisory Board

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Izak Benbasat, University of British Columbia, Canada

John M. Carroll, Penn State University, USA

Phillip Ein-Dor, Tel-Aviv University, Israel

Jenny Preece, University of Maryland, USA

Gavriel Salvendy, Purdue University, USA and Tsinghua University, China

Ben Shneiderman, University of Maryland, USA

Jane Webster, Queen's University, Canada,

K.K Wei, City University of Hong Kong, China

 

Senior Editor Board

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Fred Davis, University of Arkansas, USA

Mohamed Khalifa, Abu Dhabi University, United Arab Emirates

Anne Massey, Indiana University, USA

Lorne Olfman, Claremont Graduate University, USA

Kar Yan Tam, Hong Kong University of Science & Technology, China

Dov Te'eni, Tel-Aviv University, Israel

Viswanath Venkatesh, University of Arkansas, USA

Susan Wiedenbeck, Drexel University, USA

 

Associate Editor Board

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Michel Avital, University of Amsterdam, The Netherlands
Jane Carey, Arizona State University, USA
Hock Chuan Chan, National University of Singapore
Carina de Villiers, University of Pretoria, South Africa
Matt Germonprez, University of Wisconsin Eau Claire USA
Khaled Hassanein, McMaster University, Canada
Milena Head, McMaster University, Canada
Traci Hess, Washington State University, USA
Shuk Ying (Susanna) Ho, Australian National University, Australia
Netta Iivari, Oulu University, Finland
Zhenhui Jack Jiang, National University of Singapore, Singapore
Weiling Ke, Clarkson University, USA
Sherrie Komiak, Memorial University of Newfoundland, Canada
Paul Benjamin Lowry, Brigham Young University, USA
Ji-Ye Mao, Renmin University, China
Scott McCoy, College of William and Mary, USA
Fiona Fui-Hoon Nah, University of Nebraska-Lincoln, USA
Sheizaf Rafaeli, University of Haifa, Israel
Stefan Smolnik, European Business School (EBS), Germany
Jeff Stanton, Syracuse University, USA
Heshan Sun, University of Arizona USA

Jason Thatcher, Clemson University, USA

Noam Tractinsky, Ben-Gurion University of the Negev, Israel

Horst Treiblmaier, Vienna University of Business Administration and Economics, Austria
Ozgur Turetken, Ryerson University, Canada
Mun Yi, University South Carolina, USA

 

Managing Editor

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Michael Scialdone, Syracuse University, USA

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dr. Ping Zhang, Professor and PhD Program Director

School of Information Studies (http://ischool.syr.edu)
Syracuse University, Syracuse, NY 13244
315-443-5617, Fax: 315-443-6886
pzhang@syr.edu, http://melody.syr.edu/pzhang

Co-EIC, AIS Transactions on Human-Computer Interaction (http://thci.aisnet.org)
SE, Journal of the Association for Information Systems (http://jais.aisnet.org)
HCI Textbook (http://melody.syr.edu/books/hcibook)
HCI Research volumes (http://melody.syr.edu/books/amis) 
AIS SIGHCI (http://sigs.aisnet.org/sighci)
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