-------- Forwarded Message -------- Subject: [AISWorld] Final CfP HICSS-52 Minitrack Information Systems Benefits and Value Date: Thu, 31 May 2018 09:18:04 +0000 From: Samuli Pekkola samuli.pekkola@tut.fi To: aisworld@lists.aisnet.org aisworld@lists.aisnet.org

********** CALL FOR PAPERS **********

Information Systems Benefits and Value - minitrack

Hawaii International Conference on System Sciences (HICSS-52) Conference Date: January 8-11, 2019, Grand Wailea, Maui

Track: Organizational systems and technologies

http://hicss.hawaii.edu/tracks-52/organizational-systems-and-technology/

********** SUBMISSION DEADLINE: JUNE 15, 2018 **********

This minitrack focuses on information systems benefits, benefit realization, their success and related challenges, methods, processes, and practices, and ultimately, the value of IS. Papers with broad range of topics and approaches are welcomed. We invite papers presenting theoretical models, empirical results, or practical experiences, so that the construction of a converging and comprehensive view can be initiated.

Organizational information systems are often asked to create value for the organization and/or its users. This question is usually posed before the systems are acquired, i.e. at the time of the investment decision. However, quite rarely the system's value or its benefits are evaluated after the system is in-use. The concept of value is consequently seen important proactively, but ignored when it could actually be assessed. There could be several explanations for this. For example the concept of value could be unclear as it contains several scopes, interpretations, stakeholders, and timescales. On the other hand, when assessing the value, quite often information technologies are segregated from their use context as this makes the evaluation easier. Thirdly, the assessment could be ignored simply because the system is already in use, and bad outcome could endanger one's position. Fourthly, the value of IS could be concretized only after a long time.

These are just some example of difficulties in assessing IS benefits and value. Models and methods for understanding IS success, benefits, or value, benefits realization of IT investments, realizing the benefits of information systems in general, proactively measuring them before renewal, or retrospectively analyzing them at the project have largely remained untouched.

It is surprising that despite the number of problematic IS projects, IS value and benefits realization are still little understood in the information systems researcher community. For example, such questions as how to proactively setting measurable objectives for IS benefits, how to choose an appropriate acquisition strategy and method for maximum benefits, how to define what value means in a certain domain and context, and how to measure and analyze the value and benefits of IS investments after the project, have been left largely intact - even though these are significant issues for practitioners and economy. For example famous IS success model (Delone & MacLean 2003; Petter et al. 2008) identifies the benefit realization model, although theorizes the phenomena on an abstract level. Thus, although benefits realization has been identified as the most important issue to be considered by IS procurement professionals in the public sector (Moe & Päivärinta 2013), the value, success and benefits of IS investments remain rather abstract in practice. Although the literature documents several methods and techniques for value assessment, benefits justification, management and realization, they have not reached wide utilization in practice. The situation is, up to large extent, identical in private sector as, for instance, business cases are difficult to write and different IS initiations are difficult to compare.

This sets a starting point for this minitrack. We invite papers focusing on theoretical models, empirical results, or practical experiences on different aspects of value in IS context, IS benefits, benefit realization or IS success in the private or the public sector. Topics covered, but not limited to:

· Value concept

· Value or benefits realization processes and methods

· Value and benefits realization as a part of IS development practice or methods

· IS procurement issues, challenges, or solutions for maximum benefits

· Theoretical models and frameworks for (understanding) IS value, benefits and benefits realization

· Stakeholders involved in value realization

· Case studies

· Business-IT alignment and its relation to IS value

· Utility of applying formal value assessment, benefits realization, or procurement practices

For further conference details, schedules and submission guidelines, please see: http://www.hicss.org

********** MINITRACK CO-CHAIRS **********

Samuli Pekkola (primary contact) Tampere University of Technology, Finland samuli.pekkola@tut.fimailto:samuli.pekkola@tut.fi

Tero Päivärinta Luleå University of Technology. Sweden tero.paivarinta@ltu.semailto:tero.paivarinta@ltu.se

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Samuli Pekkola

Professor, Adjunct Professor, PhD Laboratory of Industrial and Information Management Tampere University of Technology PO Box 541, 33101 Tampere, Finland t: +358 (0)40 586 0791 e: samuli.pekkola@tut.fimailto:samuli.pekkola@tut.fi twitter: SamuliPekkola

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