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********** CALL FOR PAPERS **********
Information Systems Benefits and Value - minitrack
Hawaii International Conference on System Sciences (HICSS-52)
Conference Date: January 8-11, 2019, Grand Wailea, Maui
Track: Organizational systems and technologies
http://hicss.hawaii.edu/tracks-52/organizational-systems-and-technology/
********** SUBMISSION DEADLINE: JUNE 15, 2018 **********
This minitrack focuses on information systems benefits, benefit
realization, their success and related challenges, methods,
processes, and practices, and ultimately, the value of IS. Papers
with broad range of topics and approaches are welcomed. We invite
papers presenting theoretical models, empirical results, or
practical experiences, so that the construction of a converging
and comprehensive view can be initiated.
Organizational information systems are often asked to create value
for the organization and/or its users. This question is usually
posed before the systems are acquired, i.e. at the time of the
investment decision. However, quite rarely the system's value or
its benefits are evaluated after the system is in-use. The concept
of value is consequently seen important proactively, but ignored
when it could actually be assessed. There could be several
explanations for this. For example the concept of value could be
unclear as it contains several scopes, interpretations,
stakeholders, and timescales. On the other hand, when assessing
the value, quite often information technologies are segregated
from their use context as this makes the evaluation easier.
Thirdly, the assessment could be ignored simply because the system
is already in use, and bad outcome could endanger one's position.
Fourthly, the value of IS could be concretized only after a long
time.
These are just some example of difficulties in assessing IS
benefits and value. Models and methods for understanding IS
success, benefits, or value, benefits realization of IT
investments, realizing the benefits of information systems in
general, proactively measuring them before renewal, or
retrospectively analyzing them at the project have largely
remained untouched.
It is surprising that despite the number of problematic IS
projects, IS value and benefits realization are still little
understood in the information systems researcher community. For
example, such questions as how to proactively setting measurable
objectives for IS benefits, how to choose an appropriate
acquisition strategy and method for maximum benefits, how to
define what value means in a certain domain and context, and how
to measure and analyze the value and benefits of IS investments
after the project, have been left largely intact - even though
these are significant issues for practitioners and economy. For
example famous IS success model (Delone & MacLean 2003; Petter
et al. 2008) identifies the benefit realization model, although
theorizes the phenomena on an abstract level. Thus, although
benefits realization has been identified as the most important
issue to be considered by IS procurement professionals in the
public sector (Moe & Päivärinta 2013), the value, success and
benefits of IS investments remain rather abstract in practice.
Although the literature documents several methods and techniques
for value assessment, benefits justification, management and
realization, they have not reached wide utilization in practice.
The situation is, up to large extent, identical in private sector
as, for instance, business cases are difficult to write and
different IS initiations are difficult to compare.
This sets a starting point for this minitrack. We invite papers
focusing on theoretical models, empirical results, or practical
experiences on different aspects of value in IS context, IS
benefits, benefit realization or IS success in the private or the
public sector. Topics covered, but not limited to:
· Value concept
· Value or benefits realization processes and methods
· Value and benefits realization as a part of IS development
practice or methods
· IS procurement issues, challenges, or solutions for maximum
benefits
· Theoretical models and frameworks for (understanding) IS value,
benefits and benefits realization
· Stakeholders involved in value realization
· Case studies
· Business-IT alignment and its relation to IS value
· Utility of applying formal value assessment, benefits
realization, or procurement practices
For further conference details, schedules and submission
guidelines, please see:
http://www.hicss.org
********** MINITRACK CO-CHAIRS **********
Samuli Pekkola (primary contact)
Tampere University of Technology, Finland
samuli.pekkola@tut.fi<mailto:samuli.pekkola@tut.fi>
Tero Päivärinta
Luleå University of Technology. Sweden
tero.paivarinta@ltu.se<mailto:tero.paivarinta@ltu.se>
--
Samuli Pekkola
Professor, Adjunct Professor, PhD
Laboratory of Industrial and Information Management
Tampere University of Technology
PO Box 541, 33101 Tampere, Finland
t: +358 (0)40 586 0791
e:
samuli.pekkola@tut.fi<mailto:samuli.pekkola@tut.fi>
twitter: SamuliPekkola
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