-------- Forwarded Message -------- Subject: [AISWorld] CfP: HICSS-55 Minitrack: SERVICE ANALYTICS Date: Wed, 21 Apr 2021 19:23:06 +0000 From: Kühl, Niklas niklas.kuehl@kit.edu To: aisworld@lists.aisnet.org aisworld@lists.aisnet.org
SERVICE ANALYTICS comprise the application of data analytics and optimization techniques to service situations. SERVICE ANALYTICS is a field of research that receives more and more interest and importance in today’s service-driven societies and industries.
On HICSS-55, the Service Analytics Minitrack will be run for the 9th time. We are seeking contributions applying Data Mining, Predictive Modeling, Machine Learning, Usage Behavior Analysis, Simulation, Visualization, Mathematical Optimization, Cognitive Computing, Intelligent Agents to service situations in Healthcare, Retail, Travel and Transport, Traffic (Connected Car), Electricity Consumption (Smart Meters), Telecommunications (Mobile Phone Usage), Social Networks, IT, Finance, Manufacturing (Industrial Services), Logistics. Important Dates (details on http://hicss.hawaii.edu/authors/) --> June 15: Paper Submission Deadline (submission system opens on April 15th). Select ---> Track: “Decision Analytics, Mobile Services, and Service Science” ---> Minitrack: “Service Analytics” --> August 17: Notification of Acceptance/Rejection HICSS is the #1 IS conference in terms of citations as recorded by Google Scholar. It has a Google Scholar H5-index of “39” and a CORE 2017 Rating of “A”. The Australian Government’s Excellence in Research project (ERA) has given HICSS an “A” rating as well, being one of 32 Information Systems conferences so honored out of 241 (46-B and 146-C ratings). We are looking forward to your submissions!
The Minitrack Chairs Hansjörg Fromm, Niklas Kühl, Gerhard Satzger, Thomas Setzer Karlsruher Institut für Technologie (KIT) Institute of Information Systems and Marketing (IISM) Karlsruhe Service Research Institute (KSRI) Dr.-Ing. Niklas Kühl Head of Applied AI in Services Lab Kaiserstr. 89 Building 05.20, Room 4B-05 76133 Karlsruhe Germany Mobile: +49 1525 157 1424 Phone: +49 721 608 43998 Fax: +49 721 608 45715 Mail: kuehl@kit.edu Web: niklas.xyz https://www.ksri.kit.edu/team_1196.php
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