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SERVICE ANALYTICS comprise the application of data analytics and
optimization techniques to service situations. SERVICE ANALYTICS
is a field of research that receives more and more interest and
importance in today’s service-driven societies and industries.
On HICSS-55, the Service Analytics Minitrack will be run for the
9th time.
We are seeking contributions applying Data Mining, Predictive
Modeling, Machine Learning, Usage Behavior Analysis, Simulation,
Visualization, Mathematical Optimization, Cognitive Computing,
Intelligent Agents to service situations in Healthcare, Retail,
Travel and Transport, Traffic (Connected Car), Electricity
Consumption (Smart Meters), Telecommunications (Mobile Phone
Usage), Social Networks, IT, Finance, Manufacturing (Industrial
Services), Logistics.
Important Dates (details on
http://hicss.hawaii.edu/authors/)
--> June 15: Paper Submission Deadline (submission system opens
on April 15th). Select ---> Track: “Decision Analytics, Mobile
Services, and Service Science” ---> Minitrack: “Service
Analytics”
--> August 17: Notification of Acceptance/Rejection
HICSS is the #1 IS conference in terms of citations as recorded by
Google Scholar. It has a Google Scholar H5-index of “39” and a
CORE 2017 Rating of “A”. The Australian Government’s Excellence in
Research project (ERA) has given HICSS an “A” rating as well,
being one of 32 Information Systems conferences so honored out of
241 (46-B and 146-C ratings).
We are looking forward to your submissions!
The Minitrack Chairs
Hansjörg Fromm, Niklas Kühl, Gerhard Satzger, Thomas Setzer
Karlsruher Institut für Technologie (KIT)
Institute of Information Systems and Marketing (IISM)
Karlsruhe Service Research Institute (KSRI)
Dr.-Ing. Niklas Kühl
Head of Applied AI in Services Lab
Kaiserstr. 89
Building 05.20, Room 4B-05
76133 Karlsruhe
Germany
Mobile: +49 1525 157 1424
Phone: +49 721 608 43998
Fax: +49 721 608 45715
Mail:
kuehl@kit.edu
Web: niklas.xyz
<https://www.ksri.kit.edu/team_1196.php>
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