-------- Original-Nachricht -------- Betreff: [isworld] Call for papers: ICT Governance, Strategic Alignment and Service Management Datum: Thu, 25 Sep 2008 04:59:47 -0400 Von: Aileen Cater-Steel caterst@usq.edu.au Antwort an: Aileen Cater-Steel caterst@usq.edu.au An: AISWORLD Information Systems World Network isworld@lyris.isworld.org

ICT Governance, Strategic Alignment and Service Management

Guest Editor: Dr Aileen Cater-Steel,University of Southern Queensland, Australia

You are cordially invited to submit a complete, original, unpublished manuscript for the Information Systems Management Journal special issue on ICT Governance, Strategic Alignment & Service Management.

The governance of Information and Communication Technology (ICT) has recently emerged as a fundamental business imperative and is essential to realise the value of ICT investment. The IT Governance Institute stresses the importance of ICT governance as �an integral part of enterprise governance and consists of the leadership and organisational structures and processes that ensure that the organisation�s IT sustains and extends the organisation�s strategies and objectives� (ITGI). Research from Weill and Ross determined that effective ICT governance provides organisations with significantly greater profits than companies with similar strategies. Furthermore, the alignment of business and ICT strategy has remained a major concern of Information Systems (IS) executives for more than a decade.

One of the assumptions underlying studies to date is that the IT resources are firmly under the control of the organisation. However, in reality, the situation for contemporary organisations is far more complex due to the following factors: � corporate data and applications reside on hardware assets owned by service vendors, employees and contractors; � a complex set of sourcing arrangements is used for IT service provision; � the challenge to ensure informed purchasing and to build capabilities to manage external supply so that business value can be leveraged from supplier performance; � the growth and challenge of controlling of mobile devices contributing to ubiquitous computing.

The following topics are suggested but other related topics will be considered: � Adoption, opportunities and challenges of frameworks and standards for ICT Governance (e.g. CobiT and ISO/IEC 38500) � Development and use of models for measuring business-IT alignment � Adoption, opportunities and challenges of frameworks and standards for IT Service Management (e.g. ITIL and ISO/IEC 20000) � Case studies detailing the experience of organisations seeking to improve ICT Governance, Strategic Alignment or Service Management. � Education and training for managers, employees and students in ICT Governance, Strategic Alignment or Service Management. � Organisation structure, roles and responsibilities, e.g. CIO, ICT Strategy Committee, centralised/ decentralised, outsourced services.

ISM places a high value on article content that communicates advanced practices to address current IS management challenges and innovative applications of new, but proven, information technologies. The methodological orientation is towards field research informed by published literature, but primarily based on case studies, surveys, and field experiences of IS experts.

Instructions for Authors The ideal length of the submissions is 7,500 words, but if justified, shorter and longer manuscripts will be considered. All submissions should follow the general guidelines of the journal as specified at www.tandf.co.uk/10580530. The manuscripts will be peer-reviewed according to the journal�s general policy; all reviews are double-blind.

Prospective authors are welcome to submit an abstract to Dr. Aileen Cater-Steel (caterst@usq.edu.au) for preliminary feedback on the appropriateness of their planned manuscript. Important dates: Deadline for submission: October 31, 2008 Editorial decision to authors: November 30, 2008 Deadline for revisions: December 31, 2008

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