---------- Forwarded Message ---------- Subject: CFP - The Session "REQUIREMENTS ENGINEERING CHALLENGES AND ISSUES for DEVELOPING e-GOVERNMENT ELECTRONIC SERVICE DELIVERY (ESD) SOFTWARE SYSTEMS Date: Sat, 3 Nov 2001 12:36:06 +0400 From: Cornelius Ncube Cornelius.Ncube@ZU.AC.AE To: ISWORLD@LISTSERV.HEANET.IE

CALL FOR PAPERS FOR THE SESSION:

REQUIREMENTS ENGINEERING CHALLENGES AND ISSUES for DEVELOPING e-GOVERNMENT ELECTRONIC PUBLIC SERVICE DELIVERY (EPSD) SOFTWARE SYSTEMS

Session Organizer and Chair: Dr Cornelius Ncube, Cornelius.Ncube@zu.ac.ae

(Please send the session organizer an e-mail indicating your intent to submit a paper to this session well in advance)

IN CONJUNCTION WITH

THE 6TH WORLD MULTI CONFERENCE ON SYSTEMICS, CYBERNETICS, AND INFORMATICS

on July 14 - 18, 2002 in Orlando, Florida, USA

http://www.iis.org/sci2002/

SUBMISSION DEADLINE: January 21, 2002 (to be received by this date).

Please submit directly by e-mail to the Session Organizer & Chair: Cornelius Ncube. If e-mail submission is not possible, please mail three copies to the following address and make sure it arrives by the deadline. Please include your email address along with the submission.

Dr Cornelius Ncube, Assistant Professor Systems Engineering Group College of Information Systems Zayed University (Dubai) P.O. Box 19282, Dubai, UAE

E-Mail: Cornelius.Ncube@zu.ac.ae Tel (Dir) +971 (4) 2082 321 Fax: 971 (4) 2640 854

SESSION DESCRIPTION:

Most governments are currently engaged in ambitious, tight-scheduled e-government Electronic Public Service Delivery initiatives. The goal of these e-government initiatives is to provide the business community and citizens with an efficient and effective public service. However, there are fewer requirements engineering challenges to both public sector organizations, governments and the software engineering community than those posed by this worldwide introduction of e-government public service delivery systems. The e-service delivery challenges for e-government are profound. Citizens and business organizations that need to deal with the government should have a choice of channels for accessing government services. Private and voluntary sector organizations should be able to access both the central and local government information in order to deliver their services to the citizens. The mobility of the citizens over a wide geographical range raises new essential system an! ! d user requirements for the e-government EPSD system. To meet the challenges posed by these systems, new and efficient requirements engineering methods, processes, and techniques that are suitable for developing government-to-citizen (G2C), government-to-business (G2B) and government-to-government (G2G) systems are required. This session is seeking for thought-provoking presentations and revealing case studies that intend to break new ground in understanding the requirements engineering challenges and issues that will lead to latest thinking and practical steps in developing 'joined-up' e-government electronic public service delivery systems both regionally and internationally.

RECOMMENDED TOPICS :

Papers (completed or in-progress: no more than 10 pages) and extended abstracts (completed or in-progress research: about 5 pages) dealing with (but not limited to) the following topics are invited. Please mention the name of this session on the cover page:

Topics include, but are not limited to:

- Requirements engineering challenges and issues raised by e-government software systems implementations

- Requirements Engineering processes for Electronic Public Service Delivery systems (EPSD)

- Requirements Engineering methods for Electronic Public Service Delivery systems

- Security requirements for EPSD systems

- Dependability requirements for EPSD systems

- Reliability and adaptability requirements

- Requirements Engineering experiences and lessons learned in Implementing e-government systems

- Legal requirements supporting e-government systems

- National and organizational cultural requirements

- User interface and usability requirements

- Law and social issues in the implementation of EPSD systems

- Any other relevant topic

IMPORTANT DATES:

Submission Deadline: January 21, 2002 (to be received by this date)

Notification of Acceptance: March 4, 2002

Camera-Ready Paper Submission Due: April 15, 2002

INQUIRIES:

For additional information, please feel free to contact the conference chair, local chair, program co-chairs or the session organizer.

----------------------------------------------------------------- Dr Cornelius Ncube, Assisstant Professor Systems Engineering Group College of Information Systems Zayed University (Dubai) P.O. Box 19282, Dubai, UAE

E-Mail: Cornelius.Ncube@zu.ac.ae Tel (Dir) +971 (4) 2082 321 Fax: 971 (4) 2640 854

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