-------- Original-Nachricht -------- Betreff: [isworld] CFP: special issue IJEIM: Web 2.0 in Travel and Tourism: transforming and redefining business models and operations Datum: Tue, 7 Oct 2008 13:28:09 -0400 Von: Marianna Sigala m.sigala@aegean.gr Antwort an: Marianna Sigala m.sigala@aegean.gr An: AISWORLD Information Systems World Network isworld@lyris.isworld.org

Dear all,

It is my pleasure to share with you a CFP for a special issue of the Journal of Enterprise Information Management (http://info.emeraldinsight.com/products/journals/journals.htm?id=jeim) on "Web 2.0 in travel and tourism: transforming and redefining business models and operations"

Web 2.0 revolutionalises the way travellers 2.0 read, share, produce and promote tourism information and services. Successful firms are reengineering their processes in order to exploit and include user-generated content, social intelligence and travellers' (networks) value creation (collaborative) activities into their processes. This special issue aims to advance and examine the evolution, development, exploitation and management of such web 2.0 enabled innovative e-business models and operations in travel and tourism.

For more information about the CFP, theme/topics, submission guidelines and deadlines, please read the CFP (detailed at the end of the message) and/or send an e-mail to the guest editor of the special issue: Dr Marianna Sigala (m.sigala@aegean.gr)

Additional information and guidance for papers' submissions to this special issue would also be given at the "IT Track" of the 4th International Scientific Conference (Rhodes island, Greece 3-5 April 2009) organised by the University of the Aegean www.chios.aegean.gr/tourism/conferences

with my best regards Marianna Sigala

*********************************************************** Marianna Sigala, PhD Lecturer in Operations & Production Management The Business Administration Department University of the Aegean Michalon 8. Chios, Greece, GR-82100

Director of Information and Publications International Council on Hotel, Restaurant, and Institutional Education www.chrie.org

http://www.ba.aegean.gr/m.sigala Tel: +30 22710 35160 Fax: +30 22710 35165

+++++++++++++++++++++++++++++++++++ "Those who cannot remember the past are condemned to repeat it" George Santayana (1863 - 1952) Philosopher and Poet

Call for Papers Journal of Enterprise Information Management http://info.emeraldinsight.com/products/journals/journals.htm?id=jeim

Special Issue on

Web 2.0 in travel and tourism: transforming and redefining business models and operations

Guest Editor:

Marianna Sigala, PhD Department of Business Administration, University of the Aegean, Greece

Manuscripts are solicited for a special issue of the international Journal of Enterprise Information Management �Web 2.0 in travel and tourism: transforming and redefining business models and operations�. Articles published in this special issue will present current, state-of-art research and critical thinking, designed to transfer to academics and professionals alike the necessary knowledge in the specific area of the use and management of Web 2.0 applications by travel and tourism firms.

Web 2.0 is fundamentally changing the way travellers and tourists search, find, read and trust as well as (collaboratively) produce information about tourism suppliers and destinations. Moreover, web 2.0 applications (such as collaborative trip planning tools, three dimensions virtual spaces) empower travellers to engage in the design, production and promotion of tour packages, cultural events, hotel rooms and other travel-tourism products and services. Travellers 2.0 become and they expect to be active prosumers (producers and consumers) and marketers of personalised travel experiences. As a result, travel and tourism companies need to change and redefine their business models and operations in order to incorporate travellers and their social networks as well as to manage and exploit travellers' social intelligence and user-generated content in value creation activities.

This special issue of the Journal of Enterprise Information Management aims to advance the evolution, use and management of web 2.0 applications and innovative e-business models in travel and tourism that exploit and incorporate travellers and their intelligence within business operations and customer value creation activities.

The objectives of the special issue are to publish findings and exchange knowledge on the development of new research theories, methodologies and applications. Thus, theoretical, empirical, experimental, case studies and policy-oriented contributions are welcome, but all contributions should clearly address the practical implications of the research reported.

Topics This special issue seeks leading-edge research investigating the use and management of web 2.0 applications and tools transforming and redefining the business models and operations of travel and tourism firms.

Topics of papers may include (but they are not limited): � web 2.0 and traveller enabled and supported business processes and operations � web 2.0 and co-creation customer value practices: strategies, models, benefits and implementation � travellers' and social networks involvement in new product - service development including crowdsourcing and crowdcasting methodologies � web 2.0, social intelligence and knowledge management practices in travel and tourism � CRM 2.0 and Marketing 2.0: strategies and practices � management practices of travellers 2.0 and their social intelligence (user-generated content) � evaluation and measurement of the impact of Web 2.0 applications on business performance: metrics and methodologies � business risks of web 2.0 applications: strategies and management � web 2.0 and business process and network transformation and reengineering

Guidelines for Authors All submissions must adhere to the format and style guidelines of the journal Journal of Enterprise Information Management. A guide for authors, sample copies and other relevant information for submitting papers are available at: http://info.emeraldinsight.com/products/journals/journals.htm?id=jeim

Review process All papers will be double blind refereed by at least three anonymous referees, after an initial screening process of all submitted manuscripts. A three stage review process is planned, to allow for the consideration, where appropriate, of revised papers.

Manuscripts submissions and editorial communications All manuscripts (or any editorial communications) should be submitted electronically, to the Guest Editor of the Special Issue at the following e-mail address: Dr. Marianna Sigala (m.sigala@aegean.gr).

Important Dates Date for submission for manuscript: 30 June 2009 Date of publication of the Special Issue 2010

Guest Editor: Dr Marianna Sigala, m.sigala@aegean.gr

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