-------- Original Message -------- Subject: [AISWorld] Intl. Journal of E-Services and Mobile Applications (IJESMA) Vol. 2(4)- Special Issue on E-government Integration and Interoperability Services Date: Tue, 26 Oct 2010 10:36:48 +0200 From: Ada Scupola ada@ruc.dk To: aisworld@lists.aisnet.org

The contents of the latest issue of:

International Journal of E-Services and Mobile Applications (IJESMA)

Official Publication of the Information Resources Management Association

Volume 2, Issue 4, October-December 2010

Published: Quarterly in Print and Electronically

ISSN: 1941-627X EISSN: 1941-6288

Published by IGI Publishing, Hershey-New York, USA

www.igi-global.com/ijesmahttp://www.igi-global.com/ijesma

Editor-in-Chief: Ada Scupola, Roskilde University, Denmark

*Special Issue: E-Government Integration and Interoperability Services*

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*GUEST EDITORIAL PREFACE*

Yannis Charalabidis, National Technical University of Athens, Greece

Marijn Janssen, Delft University of Technology, The Netherlands

Vishanth Weerakkody, Brunel University, UK

To read the preface, click on the link below, and then click “Preface.”

http://www.igi-global.com/Bookstore/TitleDetails.aspx?TitleId=47308

*PAPER ONE*

Activity-Based Costing in Public Administrations: A Business Process Modeling Approach

Jörg Becker, European Research Center for Information Systems, Germany Philipp Bergener, European Research Center for Information Systems, Germany Michael Räckers, European Research Center for Information Systems, Germany

The traditional way of budgeting in public administrations is input-oriented; however, this system does not meet actual methods of efficient budget controlling as a mapping of output parameters. Due to challenges, such as the need for cost reduction because of decreasing tax revenues, pressure for controlling mechanisms is rising. Furthermore, Europe Pan-European directives foster process harmonization and introduction of IT-supported and optimized business processes in the public sector. In this regard, activity-based costing can be a useful instrument for efficiency measurement of public administrations output. Through the introduction of new public management and double-entry accounting public administrations, the opportunity to use cost-centered accounting mechanisms to assess process performance while evaluating their activities in a holistic concept is accomplished. Process modeling can be a useful instrument to help public administrations to capture relevant process knowledge and thus create the data basis for activity-based costing.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47319

*PAPER TWO*

Knowledge Interoperability among Parliaments and Government

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E. Loukis, University of Aegean, Greece Alexandros Xenakis, Panteion University, Greece

Parliaments possess huge amounts of valuable knowledge on public policies which concerns social needs, problems, and interventions for addressing them. This knowledge is highly useful to other parliaments and also to government agencies of various layers. However, this valuable knowledge is hidden in numerous text documents so that it cannot be efficiently exchanged and exploited. In this regard, it is highly important to extend the concept of interoperability among information systems (IS) of Parliaments and Government Agencies so that it covers not only the ‘operational level’, but also the ‘knowledge level’. This paper presents a methodology for achieving higher level interoperability among IS of parliaments and government agencies with respect to the exchange of public policy related knowledge. It is based on the use of the complex problems representation ontology provided by the ‘Issue-Based Information Systems’ (IBIS) framework for codifying public policy related knowledge. An application of the proposed methodology is presented for the case of the law on the ‘Contracts of Voluntary Cohabitation’, which has been recently passed by the Greek Parliament. The evaluation of this application gave encouraging conclusions as to the usefulness of this methodology and resulted in the development of a refinement of the IBIS ontology.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47320

*PAPER THREE*

Investigating the Landscape in National Interoperability Frameworks

Yannis Charalabidis, University of the Aegean, Greece Fenareti Lampathaki, National Technical University of Athens, Greece Dimitris Askounis, National Technical University of Athens, Greece

Openness, accountability, and transparency have attracted researchers’ and practitioners’ interest as open data and citizen engagement initiatives try to capitalize the wisdom of crowds for better governance, policy making, or even service provision. In this context, interoperability between public organizations, citizens, and enterprises seems to remain the center of interest in the public sector and national interoperability frameworks are continually revised and expanded across the globe in an effort to support the increasing need for seamless exchange of information. This paper outlines the current landscape in eGovernment interoperability, analyzing and comparing frameworks that have reached a certain degree of maturity. Their strengths and weaknesses at conceptual and implementation level are discussed together with directions for reaching consensus and aligning interoperability guidelines at a country and cross-country level.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47321

*PAPER FOUR*

Examining the Role of Stakeholder’s in Adopting Enterprise Application Integration Technologies in Local Government Domain

Muhammad Kamal, Brunel University, UK Vishanth Weerakkody, Brunel University, UK

The realisation of innovative technological transformation in providing electronic services (e-Services) has often been associated with the presence of a number of prime stakeholders who perform their requisite functions in the organisation. In context of this research, the authors examine the potential role of key stakeholders involved in the Enterprise Application Integration (EAI) adoption process. Literature exemplifies that EAI technologies are large, comprehensive solutions that are complex to adopt and manage. Similar to adopting other technologies, there are several stakeholders involved with adopting EAI solutions, each with specific domain knowledge and expertise that are crucial to the success of EAI projects. In this regard, it would be judicious to give greater contemplation to research examining the role of stakeholders in the EAI adoption process in Local Government Authorities (LGAs). This paper applies concepts of the stakeholder theory to analyse the importance of stakeholders during the EAI adoption process with regards to EAI adoption factors. To conduct this research, the authors follow a qualitative multiple case study approach. Empirical findings highlight that each stakeholder involved in the EAI adoption process has a significant role utilising their expertise by contributing towards the success of EAI projects.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47322

*PAPER FIVE*

Understanding Shared Services: An Exploration of the IS Literature

Suraya Miskon, Queensland University of Technology Wasana Bandara, Queensland University of Technology Erwin Fielt, Queensland University of Technology Guy Gable, Queensland University of Technology

In a competitive environment, companies continuously innovate to offer superior services at lower costs. ‘Shared Services’ have been extensively adopted in practice as a means for improving organizational performance. Shared Services are considered most appropriate for support functions and are widely adopted in human resource management, finance and accounting, and more recently employed as an information systems (IS) function. As computer-based corporate information systems have become de facto and the backbone of administrative systems, the technical impediments to sharing have come down dramatically. As this trend continues, CIOs and IT professionals need a deeper understanding of the Shared Services phenomenon. Yet, analysis of IS academic literature reveals that Shared Services, though mentioned in more than 100 articles, has received little in depth attention. This paper investigates the current status of Shared Services in IS literature. The authors present a detailed review of literature from main IS journals and conferences. The paper concludes with a tentative operational definition, a list of perceived main objectives of Shared Services, and an agenda for related future research.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47323

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For full copies of the above articles, check for this issue of the *International Journal of E-Services and Mobile Applications (IJESMA)** *in your institution's library. This journal is also included in the IGI Global aggregated "*InfoSci-Journals*" database: http://www.igi-global.com/EResources/InfoSciJournals.aspx. *******************************************************

*CALL FOR PAPERS*

Mission of IJESMA:

The *International Journal of E-Services and Mobile Applications (IJESMA)* promotes and publishes state-of-the art research regarding different issues in the production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services relevant to the interest of professionals, academic educators, researchers, and industry consultants in the field.

Coverage of IJESMA:

Topics to be discussed in this journal include (but are not limited to) the following:

· Adoption and diffusion of e-services

· Business models for mobile services

· Conceptual foundations and theoretical frameworks of e-services

· Differences between services and e-services

· E-banking

· E-government

· E-health

· E-learning

· E-libraries

· E-retailing

· E-services and business models

· E-services and competences

· E-services and entrepreneurship

· E-services and human resource management

· E-services and innovation

· E-services and knowledge management

· E-services and SMEs

· E-services and strategies

· E-services in the building industry

· E-services in the financial industry

· E-services in virtual worlds

· Internet-based companies providing e-services

· Issues related to e-services, self service, and mobile applications

· IT enabled self-services

· Mobile applications

· Mobile services

· Service science

· Telemedicine

· Transition from industrial to service and e-service economy

· Web-based portals offering different kind of services

Interested authors should consult the journal's manuscript submission guidelines at www.igi-global.com/ijesmahttp://www.igi-global.com/ijesma.

All inquiries and submissions should be sent to:

Editor-in-Chief: Ada Scupola at ada@ruc.dkmailto:%20ada@ruc.dk