-------- Forwarded Message -------- Subject: [AISWorld] CFP: HICSS 52: Smart Service Systems: Analytics, Artificial Intelligence and Cognitive Applications Date: Fri, 27 Apr 2018 22:24:46 +0000 From: Haluk Demirkan haluk@uw.edu To: aisworld@lists.aisnet.org aisworld@lists.aisnet.org CC: Haluk Demirkan haluk@uw.edu

CFP: HICSS 52: Smart Service Systems: Analytics, Artificial Intelligence and Cognitive Applications (http://hicss.hawaii.edu/tracks-and-minitracks/authors/) The deadline for submitting papers to HICSS-52 is June 15, 2018.

(Apologies for Cross-Posting)

Dear Colleagues, Hello! We are serving as co-chairs of the "Smart Service Systems: Analytics, Artificial Intelligence and Cognitive Applications" (http://hicss.hawaii.edu/tracks-52/decision-analytics-mobile-services-and-ser...) minitrack in the Decision Analytics, Mobile Services and Service Science Track of the upcoming 52nd Hawaii International Conference on System Sciences (HICSS) (http://www.hicss.org/). We are writing to scholars such as you with expertise in various areas of service systems, analytics, artificial intelligence, innovation, mobile systems and cognition in hopes that you will consider submitting a paper to our minitrack. Please consider submitting your work if it is related to any of the specific topics listed and/or if you feel it addresses visions of the future of this track. We expect a range of concepts, tools, methods, philosophies and theories to be discussed. We thank you , in advance, for your valuable contribution to HICSS-52. Please let us know if you have any questions or need additional information. We look forward to receiving your submission! We will also host our 3rd ISSIP-IBM-CBA "Move the Field Forward Paper Award" Program for HICSS 52 (http://www.tacoma.uw.edu/milgard-school-business/article/moving-field-forwar...)

Best Regards, James C. Spohrer, IBM Almaden Research Center, spohrer@us.ibm.com Haluk Demirkan - University of Washington - Tacoma, haluk@uw.edu (primary contact) Ralph D. Badinelli - Virginia Tech, ralphb@vt.edu CALL FOR PAPERS for Hawaii International Conference on System Sciences HICSS-52: January 8-11, 2019, Grand Wailea, Maui

Additional detail may be found on HICSS primary web site: (http://www.hicss.org/) Smart service systems can be characterized by: (1) the types of offerings to their customers and/or citizens, (2) the types of jobs or roles for people within them, and (3) the types of returns they offer investors interested in growth and development, through improved use of technology, talent, or organizational and governance forms, which create (dis)incentives that (re)shape behaviors. There is a need to apply robust research findings in the appropriate management and organizational contexts related to innovation of smart service systems. An important trend in smart service systems is the increasing availability of cognitive assistants (e.g., Siri, Watson, Jibo, Echo, etc.) to boost productivity and creativity of all the people inside them. The goal of this mini-track is to explore the challenges, issues and opportunities related to smart service services, analytics, cognitive assistants and digital innovations. Possible topics of applied, field and empirical research include, but are not limited to: - Theories, approaches and applications for innovation of smart service systems and smart devices - Value co-creation processes, metrics and analytics for smart innovation processes - Methods that scale the benefits of new knowledge globally, rapidly, and profitably - Service-oriented agile IT realization platform for smart service co-creation - Place of cognitive systems, computing, system engineering, cloud for smart service systems - Innovation ecosystems with internet and internet-of-things - Theories and approaches for integrating analytical and intuitive thinking, and deep learning - Open innovation and social responsibility - Planning, building and managing design and innovation infrastructures and platforms - Technology and organizational platforms that support rapid scaling processes (smart phones, franchises, etc.) - Smart service systems include the customer, provider, and other entities as sources of capabilities, resources, demand, constraints, rights, responsibilities in value co-creation processes, and includes current applications of human and cognitive systems - Analytics models, tools and engine for analytics support - Agile business development platform for operational enablement: business processes, rules, real-time event management - The commoditization of business processes (e.g. out-tasking, ITIL, SCORE), software (e.g. the software-as-service model, software oriented architecture, application service providers) and hardware (e.g., on-demand, utility computing, cloud computing, software oriented infrastructure with virtualized resources, infrastructure service providers for innovations - Self-service and smart technologies & management for sustainable innovations - Services implications to value chains, networks, constellations and shops - Collaborative innovation management in B2B and B2C e-commerce - Artificial intelligence vs. intelligence augmentation - Models, methods, cases and examples of AI solutions

IMPORTANT DEADLINES * June 15 - Submit full manuscripts for review. The review is double-blind; therefore, this submission must be without author names. How and when to submit a paper http://hicss.hawaii.edu/tracks-and-minitracks/authors/ * Receive acceptance notification by August 17. * Revise your manuscript to add author names. If required, make other changes. * Submit Final Paper for Publication by September 22.

Haluk Demirkan Milgard Endowed Professor of Service Innovation & Business Analytics, Milgard School of Business, University of Washington - Tacoma Founder & Director of Center for Business Analytics, and Master of Science in Business Analytics Co-Founder & Board of Director, International Society of Service Innovation Professionals (www.issip.org) Track Chair for Analytics, Mobile & Service Science at HICSS (www.hicss.hawaii.edu/) Phone: 1-253-692-5751 fax: 1- 253-692-4523; 1900 Commerce Street, Box 358420; Tacoma, Washington 98402-3100 Digital Innovation, Transformation & Analytics Strategist & Solution Architect - Maestro (https://www.linkedin.com/in/halukdemirkan) Innovation & Analytics Evangelist (https://twitter.com/profhaluk) Google Scholar (http://scholar.google.com/citations?user=3qNp62MAAAAJ)

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