-------- Weitergeleitete Nachricht -------- Betreff: [AISWorld] CFP: AMCIS 2017 Track on End-User Information Systems, Innovation, and Organizational Change – Deadline 3/1 @1p.m. EST Datum: Thu, 16 Feb 2017 15:30:04 +0000 Von: Frank Ulbrich Frank.Ulbrich@ufv.ca An: aisworld@lists.aisnet.org aisworld@lists.aisnet.org

23rd Americas Conference on Information Systems

Boston, MA August 10–12, 2017

Call for Papers/Reviewers

End-User Information Systems, Innovation, and Organizational Change (SIGOSRA)

Frank Ulbrichmailto:frank.ulbrich@ufv.ca, University of the Fraser Valley Paul Drewsmailto:paul.drews@leuphana.de, University of Lüneburg João Porto de Albuquerquemailto:j.porto@warwick.ac.uk, University of Warwick

By adopting, adapting, or developing IS, organizations undergo a considerable transformation often referred to as “digital transformation”. As a result, business processes, business models, work systems, and end-user workplaces are perpetually analyzed, rethought, and changed. Rather than an organization’s IS function, today, customers and IS users are increasingly driving this transformation. In addition, systems in organizations are interconnected to form inter-organizational information systems. The complex landscape of IS in current organizations thus renews the importance of analyzing the interplay between IS and organizations from a sociotechnical perspective. Moreover, the emerging focus—especially in the U.S.—that every student in every school should have the opportunity to learn computer science suggests even greater involvement of customers and users on digital transformation in the future. This year, we especially invite research papers and teaching cases to be submitted on topics related to organizational transformation and IS, business process management, changing workplaces and IS integration, knowledge management and training, end-user computing, and IT consulting and inter-organizational information systems.

Please let us know at amcis2017.sigosra@gmail.commailto:amcis2017.sigosra@gmail.commailto:amcis2017.sigosra@gmail.com if you are interested in peer-reviewing manuscripts submitted to this track.

Mini-tracks

Mini-Track 1: Digital Service Innovation Across Boundaries

Jens Poeppelbuss mailto:jepo@is.uni-bremen.de, University of Bremen Lars-Olof Johansson mailto:lars-olof.johansson@hh.se, Halmstad University Lauri Wessel mailto:lauri.wessel@fu-berlin.de, Freie Universität Berlin

Digital innovation has prompted organizations to become more process-oriented, customer focused, and to re-organize ways to deliver and capture value through services. A fundamental principle of both process orientation and value co-creation is to span boundaries within and across organizations. In today’s world, such boundaries are becoming increasingly dynamic and therefore pose new challenges to information systems research. On the one hand, inter- and intra-organizational boundaries blur as people engage with each other on digital platforms. On the other hand, new boundaries can also emerge through the use of information systems in the process of creating customer value. Research on how organizations can manage and overcome intra- and inter-organizational boundaries with the help of digital technologies and information systems, as well as studies on related organizational, strategic, and societal implications, is subject of this mini-track. We encourage papers applying a wide variety of methodologies, including empirical, theoretical and design-oriented research.

Mini-Track 2: Innovation and Business Process Management

Frank Ulbrich mailto:frank.ulbrich@ufv.ca, University of the Fraser Valley

Much of today’s innovation comes at the intersection of business practice and technology integration. It demands trans-disciplinary systems approaches that engage end-users, bridge silos, and extend organizational boundaries. Although the literature suggests that workers on the frontlines are often the source of solutions not readily evident at management levels, organizational transformation initiatives often fail to engage them in meaningful ways that capitalize on their insights. Appropriately engaged, end-users can contribute significantly to accurately explaining, documenting, and modelling their understanding of an organization, its business/organizational processes, and relationships with customers, effectively laying the groundwork for innovation and business process redesign. Little research is available on the role of end-users, appropriate approaches for engaging them, or the impact on work itself. This mini-track focuses on innovation and business process management to support organizational transformation, with a particular interest in the role of end users and how to engage them in organizational innovation, and effective techniques for capturing and modelling business processes from an end-user perspective. All types of empirical and theoretical contributions, including teaching cases, are invited.

Mini-Track 3: IT Consulting and Organizational Transformation

Paul Drews mailto:paul.drews@leuphana.de, Leuphana University of Lüneburg Andreas Drechsler mailto:andreas.drechsler@vuw.ac.nz, Victoria University of Wellington

Over the past decades, the influence of the IT consulting industry on the use and the management of IT in enterprises has increased dramatically. Many enterprises rely on IT consulting services to transform their business and to change the client’s socio-technical configuration and work systems. In consulting projects, consultants often support the organizational transformation of their clients. They are assigned to analyze, propose, and implement IT innovations and to optimize processes. As consulting companies are organized as people-driven professional service organizations, they have to put great efforts into identifying, qualifying and managing the workforce. The current trend of digitalization will affect the organization, processes, methods and tools of IT consulting companies. Despite the prevalence of IT consulting projects in practice, IS research has not covered the field of IT consulting very intensively in the past. This mini-track provides a forum for research on IT consulting projects, the organization of IT consulting firms and consultants supporting organizational transformation.

Mini-Track 4: Knowledge Management in an Age of Cloud Computing and Consumer Engagement

Elizabeth A. Regan mailto:earegan@mailbox.sc.edu, University of South Carolina

This mini-track will focus on the evolving concept of knowledge management within and across organizations and cultures. Today’s anywhere, anytime work environment is made possible by a wide-range of increasingly sophisticated communications and knowledge management technologies. Knowledge management, along with a growing array of collaborative tools and social media, has become increasingly mainstream for maintaining a current, competent workforce. Moreover, today’s needs extend beyond organizational boundaries as enterprises increasingly reach out to engage consumers in an age of self-service as well as collaborate with network partners. Current trends such as big data, analytics, cloud-based computing, Internet of Things, and enhanced decision support (Watson) open new challenges and opportunities for knowledge management. Fast-paced environments demand just-in-time learning and current information. This mini-track seeks to create a forum for discussion of the latest trends in knowledge management. Possible topics include: consumer engagement and knowledge management, creating a learning culture, fact-based decision making, knowledge management as decision support, patient engagement and patient portals, cloud-based knowledge management, or any other topic related to supporting knowledge sharing and learning in the workplace. Exploratory, theoretical, empirical and descriptive (case studies) papers related to knowledge management and the global workforce are invited.

Mini-Track 5: Organizational Transformation in General

João Porto de Albuquerque mailto:j.porto@warwick.ac.uk, University of Warwick Paul Drews mailto:paul.drews@leuphana.de, Leuphana University of Lüneburg Frank Ulbrich mailto:frank.ulbrich@ufv.ca, University of the Fraser Valley

SIGOSRA invites research papers and teaching cases to be submitted on topics related to organizational transformation and IS, business process management, changing workplaces and IS integration, knowledge management and training, end-user computing, and IT consulting and inter-organizational information systems. This mini-track brings together research that focuses on organizational transformation but does not fit into any of the other mini-tracks within the SIGOSRA track.

Mini-Track 6: Shadow IT: Threat or Opportunity?

Markus Westner mailto:markus.westner@oth-regensburg.de, OTH Regensburg Christopher Rentrop mailto:rentrop@htwg-konstanz.de, HTWG Konstanz Nils Urbach mailto:nils.urbach@uni-bayreuth.de, University of Bayreuth

Shadow IT is a widespread phenomenon and includes systems, services, and processes that are not part of the “official” corporate IT. Existing research recognizes negative aspects of the phenomenon such as security, compliance, and efficiency issues but also potential advantages such as faster technical innovation and flexibility. Estimations indicate a large extent of dissemination of the Shadow IT in organizations and trends such as Consumerization and Cloud Computing are reinforcing this. Despite its relevance in businesses, the topic is still an emerging research area and only slowly gaining traction. This mini-track aims to discuss different facets and characteristics of the Shadow IT phenomenon and the resulting transformational challenges and opportunities it generates for the use of IS in organizations.

Important Dates

The AMCIS 2017 submissions website is open from January 9, 2017 until March 1, 2017 (1:00 PM EST): ScholarOne’s ManuscriptCentralhttp://mc.manuscriptcentral.com/amcis2017

Authors will be notified as to whether their submission was accepted, conditionally accepted, or rejected by Friday, April 17, 2017.

Authors must have their revised, camera-ready, final submissions submitted by Friday, April 25, 2017.

At least one author of every accepted submission and all members of every accepted panel must present at AMCIS 2017 in Boston. Authors should be prepared to present their papers or participate in panels at any time during the conference. Failure to comply with this requirement can result in removal of papers or panelists from the AMCIS 2017 Proceedings.

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