-------- Forwarded Message -------- Subject: [wkwi] CfP - 10th International Conference on Exploring Service Science IESS Porto Feb 2020 Date: Sun, 24 Mar 2019 13:05:03 +0000 From: Satzger, Gerhard (KSRI) gerhard.satzger@kit.edu Reply-To: Satzger, Gerhard (KSRI) gerhard.satzger@kit.edu To: wkwi@listserv.dfn.de wkwi@listserv.dfn.de

** Apologies for cross-postings **

Dear colleagues,

pls. find below the CfP for the next IESS Conference 2020 in Porto - the conference that has been hosted by us at KIT last year.

* Submission deadline: Sept 15, 2019; * Publication in Springer LNBIP (VHB Jourqual3 "C").

Thanks for considering to submit!

**** CfP IESS ****

Dear Colleagues,

It is our pleasure to invite you to participate in the 10th International Conference on Exploring Service Science - IESS 2020, organized by Faculty of Engineering of the University of Porto on February 5-7, 2020.

The 10th International Conference on Exploring Service Science, IESS 2.0, will be organized by the Faculty of Engineering of the University of Porto (FEUP), on February 05-07, 2020 in Porto, Portugal. The conference will bring together academics, service industry practitioners and their worldwide partners in a collegial and stimulating environment. According to its tradition, IESS 2.0 will cover major areas of R&D and education related to service science and service innovation, including new emerging research trends. Contributions should be grounded in one or several contexts and multi-disciplinary approaches are particularly encouraged.

*CONFERENCE TOPICS* Papers are solicited on topics related to one or several topics of the following list, but not limited to them. Contributions should be grounded in one or several contexts and be open to multi-disciplinary approaches. Key themes include:

•Open Topics for Exploration in Service Science

•Service Design and Innovation •Service Business Models •Digitalization of Services

*STEERING COMMITTEE COORDINATORS* Michel Léonard, University of Geneva, Switzerland João Falcão e Cunha, University of Porto, Portugal

*PROGRAM CHAIRS* Henriqueta Nóvoa, University of Porto, Portugal Monica Drăgoicea, University Polithenica of Bucharest, Romania Niklas Kühl, Karlsruhe Institute of Technology (KIT), Germany

*PUBLICATIONS * Authors are kindly asked to submit original, not published or being considered elsewhere full papers in Springer LNBIP format via the Easy Chair conference management system that will be available on the conference website http://iess2020.fe.up.pt https://urldefense.proofpoint.com/v2/url?u=http-3A__iess2020.fe.up.pt&d=DwMGaQ&c=jf_iaSHvJObTbx-siA1ZOg&r=IDOi6EeE0DHvVg2aGLqsDj-AFUfrm4cCd6G9k7arBG8&m=-0mml7nDolj5WGnfLLDMzT95pomqTjKPIy2WNFlh3gE&s=Pwj7KZeARJAy8DgbtZ-6Hn18nGt2yvTRyPJkyibA6bE&e=. Contributions must be submitted in English and are limited to 14 pages (maximum), according to the paper formatting rules (website: "Submission/Instructions for authors" tab). Submissions will be evaluated through a double-blind review process. All accepted and presented papers will be published in the Springer Series “Lecture Notes in Business Information Processing”, abstracted/indexed in CPCI (ISI) Proceedings, SCOPUS, DBLP, EI, Google Scholar and Springerlink. At least one author for each accepted paper must attend the conference and present the work. The online submission system will be available on the conference website: http://iess2020.fe.up.pt https://urldefense.proofpoint.com/v2/url?u=http-3A__iess2020.fe.up.pt&d=DwMGaQ&c=jf_iaSHvJObTbx-siA1ZOg&r=IDOi6EeE0DHvVg2aGLqsDj-AFUfrm4cCd6G9k7arBG8&m=-0mml7nDolj5WGnfLLDMzT95pomqTjKPIy2WNFlh3gE&s=Pwj7KZeARJAy8DgbtZ-6Hn18nGt2yvTRyPJkyibA6bE&e=.

*IMPORTANT DATES * •PAPER SUBMISSION OPEN May 1, 2019 •DEADLINE FOR PAPER SUBMISSION September 15, 2019 •NOTIFICATION OF ACCEPTANCENovember 1, 2019 •CAMERA READY VERSIONS DUE November 22, 2019 •CONFERENCEFebruary 5 –7, 2020

We look forward to your submissions as well as welcoming you in Porto, for this very special 10th edition of the IESS Conference. If there are any questions left, don´t hesitate to contact us at iess2020@fe.up.pt

*CONTACTS* Email: iess2020@fe.up.pt Facebook: facebook.com/iess2020 Twitter: twitter.com/iess2020

Sincerely yours, Henriqueta Nóvoa, University of Porto, Portugal Monica Drăgoicea, University Polithenica of Bucharest, Romania Niklas Kühl, Karlsruhe Institute of Technology (KIT), Germany

******

Mit freundlichen Grüßen / Best regards,

Gerhard Satzger

Prof. Dr. Gerhard Satzger

Director Karlsruhe Service Research Institute

Research Group Digital Service Innovation

Karlsruhe Institute of Technology (KIT)

Kaiserstraße 89, D-76133 Karlsruhe

Phone: +49-(0)-721-6084-8763, Mobile: +49-(0)171-550-4748

Office: Helga Neher / Maria-Theresia Simon; email: office@ksri.kit.edu; phone +49-(0)-721-608-43227