---------- Forwarded Message ---------- Subject: Last Call for Chapters Date: Thu, 1 Mar 2001 22:42:29 -0500 From: Namchul Shin NShin@pace.edu To: ISWORLD@LISTSERV.HEANET.IE

CALL FOR CHAPTERS Submission deadline March 31, 2001

Creating Business Value with Information Technology: Challenges and Solutions, A book edited by Namchul Shin, Pace University, USA

Questions on the business value of information technology (IT), which have been raised by managers and researchers for the last decade, are not settled yet. Firms invest in IT in order to improve their business performance. However, some firms fail to improve their business performance while others succeed. The overall value of IT varies enormously from firm to firm. Computerization does not automatically create business value, but it is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structure. The critical question facing information systems (IS) managers is not "Does IT pay off?" but "How can we best use IT and related technologies?" However, little is known about successful strategies for creating business value with IT, what characteristics of firms create more value from IT, and what types of IT contribute to increase in business value.

Previous studies have sought to document the relationship between IT investments and increases in business performance, but many of them have not focused on how to make computerization more effective. Furthermore, the question on the contribution of IT to firm profitability has even not been clearly answered yet, while some of the recent studies have found that, on average, IT is associated with increases in firm productivity. In their MIS Quarterly article (1996), Hitt and Brynjolfsson stated, "Productive IT can facilitate higher business profitability but is neither necessary nor sufficient… Managers seeking higher profits should look beyond productivity to focus on how IT can address other strategic levers such as product position, quality, or customer service."

In the e-business era, IT alone does not bring success. Firms, which do not make appropriate organizational changes and/or develop appropriate business strategies, may fail to take full advantage of IT capabilities. To gain competitive advantage, corporate managers should also view IT as an "enabler" for organizational changes. They must also understand how IT creates both tangible (e.g., revenue and profits) and intangible (e.g., quality, responsiveness, coordination, and customer service) business values.

This book aims to solicit the studies that yield significant new insights into the business value of IT. This book is geared toward both academics and practitioners. Thus, the studies should provide practical implications as well as theoretical (and/or empirical) contributions. Emphasis is given to both rigorous empirical studies and theoretical studies that provide new insights.

Possible topics include but are not limited to:

Strategies for creating IT business value Conceptual frameworks/models of IT business value Value achieved from strategic alignment of IT Cost reduction from IT Competitive impacts of IT Intangible values of IT Productivity/profitability improvement from IT The business value of enterprise systems Creating value from e-business Information economics Industry impacts Effective or ineffective users of IT Distribution of benefits across firms IT, organizational changes and associated firm characteristics, and business value The link between tangible and intangible values achieved from IT Resource-based approach to IT investment

SUBMISSION PROCEDURE Researchers and practitioners are invited to submit on or before March 31, 2001, a 2-5 page manuscript proposal clearly explaining the mission and concerns of the proposed chapter. Authors of accepted proposals will be notified by May 15, 2001 about the status of their proposals and sent chapter organizational guidelines. Full chapters are expected to be submitted by September 15, 2001. All submitted chapters will be reviewed on a blind review basis. The book is scheduled to be published by Idea Group Publishing in Fall 2002.

Inquiries and Submissions can be forwarded electronically (Word97 or higher) to:

Namchul Shin, Ph.D. School of Computer Science and Information Systems Pace University New York, NY 10038 Tel: 212-346-1492 Ÿ Fax: 212-346-1863 Ÿ Email: nshin@pace.edu

Call for Chapters: http://csis.pace.edu/~shin/CallForChapters.htm

-- ////////////////////////////////////////////////////////////// Namchul Shin, Associate Professor School of Computer Science and Information Systems Pace University One Pace Plaza New York, NY 10038

Phone: (212) 346-1492 Fax: (212) 346-1863 Email: nshin@pace.edu ////////////////////////////////////////////////////////////// --

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