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Subject: IJEC 6(2) Winter 2001-2002 Special Section on Electronic Commerce Customer Relationship Management Date: Fri, 14 Dec 2001 11:02:23 -0600 From: "Nicholas Romano, Jr." Nicholas-Romano@DEV21.TCOM.OKSTATE.EDU To: ISWORLD@LISTSERV.HEANET.IE

IJEC 6 (2) Special Section on Electronic Commerce Customer Relationship Management.

Papers included in the Special Section:

P. Zhang and G. M. von Dran, "User Expectations and Rankings of Quality Factors in Different Website Domains," International Journal of Electronic Commerce, Forthcoming in vol. 6, no. 3, Winter, 2001-2002, pp. 9-34.

D. H. McKnight and N. L. Chervany, "What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology," International Journal of Electronic Commerce, Forthcoming in vol. 6, no. 3, Winter, 2001-2002, pp. 35-60.

N. C. Romano, Jr. and Fjermestad, J., "Electronic Commerce Customer Relationship Management: An Assessment of Research," International Journal of Electronic Commerce, Forthcoming in vol. 6 no.3 Winter, 2001-2002, pp. 61-113.

For more information about the journal IJEC See (http://www.gvsu.edu/ssb/ijec/) For online institutional subscription access see: (http://www.catchword.com/titles/10864415.htm)

Co-Guest Editors Nicholas C. Romano, Jr. and Jerry Fjermestad

Nicholas C. Romano, Jr. Department of Management Science and Information Systems College of Business Administration Oklahoma State University 700 North Greenwood Avenue Tulsa, OK 74112 USA PHONE: (918) 594-8506 FAX: (918) 594-8281 EMAIL: Nicholas-Romano@MSTM.OKState.EDU

Jerry Fjermestad, Ph.D. Associate Professor School of Management New Jersey Institute of Technology University Heights Newark, NJ 07102 USA PHONE: (973) 596-3255 FAX: (973) 596-3074 EMAIL: fjermestad@adm.njit.edu URL: http://eies.njit.edu/~jerry

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