-------- Original-Nachricht -------- Betreff: [AISWorld] Journal of Organizational and End User Computing. 22, 4, 2010 Abstracts Datum: Wed, 13 Oct 2010 10:58:51 -0600 Von: Mahmood, M. Adam mmahmood@utep.edu An: 'aisworld@lists.aisnet.org' aisworld@lists.aisnet.org

The contents of the latest issue of: Journal of Organizational and End User Computing (JOEUC) Official Publication of the Information Resources Management Association Volume 22, Issue 4, October-December 2010 Published: Quarterly in Print and Electronically ISSN: 1546-2234 EISSN: 1546-5012 Published by IGI Publishing, Hershey-New York, USA www.igi-global.com/joeuc

Editor-in-Chief: M. Adam Mahmood, University of Texas at El Paso, USA

EDITORIAL NOTE

An extended version of the abstracts for the following JOEUC issue is provided below for your information and perusal. If you would like to submit a manuscript to the journal for publication consideration, please consult the manuscript submission guidelines provided at http://www.igi-pub.com/. After reviewing the guidelines, please send an electronic version of your manuscript to us.

PAPER ONE

Contrasting IT Capability and Organizational Types: Implications for Firm Performance

Terry Byrd (Auburn University, USA) Linda Byrd (Auburn University, USA)

The Resource-Based View (RBV) has become one of the most popular ways to examine the impact of IT on firm performance. An increasing number of researchers are using the theoretical underpinning of the RBV to ground their research in investigating this relationship. This paper follows in this tradition by developing multidimensional measures for two dimensions of IT capability, inside-out IT capability and spanning IT capability. In this regard, the authors relate these dimensions to firm performance as profit ratios and cost ratios. Inside-out capability is the IT resources deployed from inside the firm in response to market requirements and opportunities. However, spanning IT capability involves both internal and external analysis and is needed to integrate the firm's inside-out and outside-in IT competences. This study also makes an exploratory comparative assessment of the relative impact of inside-out IT capability and spanning IT capability, while analyzing the differen! ces on the impact of IT capability in diverse types of organizations. Finally, the authors give evidence that different dimensions of IT capability may have different effects on performance measures.

To obtain a copy of the entire article, click on the link below. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=46967

PAPER TWO

Utilization and Perceived Benefit for Diverse Users of Communities of Practice in a Healthcare Organization

Steven Walczak (University of Colorado Denver, USA) Richard Mann (Cardinal Health, USA)

Communities of practice have been heralded as a powerful knowledge management tool, especially for geographically disparate workgroups. Research into knowledge management (KM) in healthcare organizations is a needed research focus, given that differences exist in knowledge and knowledge management processes between healthcare and other organization types. The research presented in this paper examines the effectiveness of communities of practice as a knowledge sharing tool in a large and geographically disparate healthcare organization. Findings suggest that job role affects community members' perceptions of the benefit and impact of communities of practice as well as their participation in such communities.

To obtain a copy of the entire article, click on the link below. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=46968

PAPER THREE

Self-Determined Adoption of an ICT System in a Work Organization

Eija Korpelainen (Helsinki University of Technology, Finland) Matti Vartiainen (Helsinki University of Technology, Finland) Mari Kira (Helsinki University of Technology, Finland)

This descriptive single case study examines the process and implications of the self-determined adoption of an internet-based meeting system in a global company. Self-determination theory and structuration theory are used as theoretical lenses to understand the adoption and use of an ICT system. The data were collected using qualitative semi-structured interviews with eleven system users and analyzed using a content analysis approach. The research shows that the self-determined adoption of ICT systems has benefits like user motivation and satisfaction. Problems in such adoption relate to users' experiencing uncertainty regarding the organizational legitimization of the system and support for its use. Employees and organizations are likely to benefit from self-determined adoption because it promotes employees' motivation and initiative-taking. However, a shared understanding of self-determination and organizational support for it are required.

To obtain a copy of the entire article, click on the link below. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=46969

PAPER FOUR

Investigating Technology Commitment in Instant Messaging Application Users

Y. Wang (University of Pittsburgh at Bradford, USA) Pratim Datta (Kent State University, USA)

Although much research in the IS field has examined IS adoption, less is known about post-adoption behavior among IS users, especially when competing alternatives are available. Incorporating commitment theory from social psychology and management science literature, this paper proposes an IS continuance model that explains why some IS technologies enjoy continued use after adoption and others are often relegated to the basement as shelfware. This paper uses a technology commitment perspective to unravel why adopted technologies experience mixed success. Specifically, the authors argue that IS continuance may be best understood by investigating user commitment toward specific technologies. Three components of technology commitment, that is, affective commitment, calculative commitment, and normative commitment, are used to formulate a research model. The model is empirically tested in the context of instant messaging software. Results show a strong support for the model and ! explicate commitment differentials among users across different brands of instant messaging software. The study ends with a discussion of the results and their implications for research and practice.

To obtain a copy of the entire article, click on the link below. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=46970

PAPER FIVE

Organizing End-User Training: A Case Study of an E-Bank and its Elderly Customers

Harri Oinas-Kukkonen (University of Oulu,Finland) Sari Hohtari (Kemi-Tornio University of Applied Sciences, Finland) Samuli Pekkola (Tampere University of Technology, Finland)

Introducing information systems into organizations initiates a change in human behaviors, which is often perceived as obtrusive and distracting. End-user training may help manage this challenge by getting the users familiar with the system and its functionality. However, end-user training is not easy, nor self-evident, as shown in this paper. This is problematic, particularly when organization-wide standards for how to provide training are missing or when the group of end-users is two-layered, that is, both the customers and the staff must be trained. In this paper, the authors describe a qualitative case study of how the end-user training on an e-Bank was organized, and how the training was delivered to its elderly customers. The training model by Simonsen and Sein (2004) is utilized and extended to cover the systems development cycle. The authors argue that an approach that integrates the end-user training with the systems development improves organizational implementation! . As a result, this paper makes practical suggestions about the issues related to organizing end-user training.

To obtain a copy of the entire article, click on the link below. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=46971

Sincerely,

M. Adam Mahmood

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