-------- Original-Nachricht -------- Betreff: [WI] CfP: AMCIS 2011 Minitrack on "IT/IS Evaluation & Performance Measurement" Datum: Tue, 14 Dec 2010 17:18:31 +0100 Von: Nils.Urbach@ebs.edu An: wi@aifb.uni-karlsruhe.de

(Apologies for cross-postings of this announcement.)

************************************************* CALL FOR PAPERS

17th Americas Conference on Information Systems (AMCIS 2011) August 4-7, 2011 (Thursday-Sunday) Detroit Marriott Hotel (http://www.marriott.com/hotels/travel/dtwdt-detroit-marriott-at-the-renaissa...)

Track: Economics and Value of Information Systems Minitrack: IT/IS Evaluation & Performance Measurement

DESCRIPTION

Annual worldwide spending on information technology (IT) and information systems (IS) has been increasing for many years. For 2011, Gartner expects the total expenditure on IT to reach 2.5 trillion US dollars (Gartner 2010). Simultaneously, however, a greater number of IS failures are still emerging. The measurement of investments and developed systems’ success, as well as the paradox of high investments and low productivity returns (“productivity paradox”) (Brynjolfsson 1993) therefore remains a top concern for both practitioners and researchers. During the last two and a half decades, research on measuring IS success – the clarification of an important dependent variable in IS research – has been a popular stream of research. A number of models have been proposed in attempts to define IS success (e.g., DeLone and McLean 1992, 1993) and identify the various causes of success or failure respectively, mostly from an individual perspective. Complementary, the research stream on the business value of IT (e.g., Kohli and Grover 2008, Melville et al. 2004) has focused on the benefits from a broader – in most cases the organizational – perspective. Researchers and practitioners interested in submitting papers to this minitrack are encouraged to present their research into strategies, methodologies, tools, and stories that relate to the evaluation of IT/IS and IS/IT performance measurement.

SUGGESTED TOPICS

Topics and research areas include, but are not limited to: * Frameworks and models for assessing IS success/effectiveness and IT business value * Measuring IS success/IT business value in global organizations and globally dispersed communities * Impact of strategic, organizational, process-related, cultural, and other issues on IS success/IT business value * Critical discussion of existing approaches * IS success factors and key performance indicators * Qualitative and quantitative evaluation techniques * Benefits management/measurement * Benchmarking initiatives comparing IS across different organizations and industries * Empirical studies evaluating different topics and kinds of IS such as - Customer Relationship Management Systems - Project (Portfolio) Management Systems - Knowledge Management Systems - Decision Support Systems - Collaborative Systems - Enterprise Systems - Management topics (e.g. IS strategies, IS governance) - IT service management frameworks * Case studies of IS success and performance evaluation

IMPORTANT DATES

* Dec 30, 2010: AIS review system will begin accepting submissions for AMCIS 2011 * Feb 17, 2010: Full paper submission deadline * Mar 24, 2011: Authors notified of paper acceptance decision * April 21, 2011: Camera-ready papers due

PAPER SUBMISSION

Paper can be submitted using the online submission system at http://mc.manuscriptcentral.com/amcis2011. Additional information regarding the submission process will be made available on the AMCIS 2011 primary website: http://amcis2011.aisnet.org/

CHAIRS' CONTACT INFORMATION

Nils Urbach (corresponding co-chair) Institute of Research on Information Systems (IRIS) EBS University of Business and Law nils.urbach@ebs.edu

Stefan Smolnik Institute of Research on Information Systems (IRIS) EBS University of Business and Law stefan.smolnik@ebs.edu

Murray E. Jennex Information and Decision Science San Diego State University mjennex@mail.sdsu.edu