-------- Weitergeleitete Nachricht -------- Betreff: [AISWorld] ToC IJKM, International Journal of Knowledge Management, 13(4) Datum: Fri, 19 Jan 2018 02:03:32 -0800 Von: Murray Jennex mjennex@mail.sdsu.edu An: aisworld@lists.aisnet.org, Murray Jennex mjennex@mail.sdsu.edu

The contents of the latest issue of: *International Journal of Knowledge Management (IJKM)* Volume 13, Issue 4, October - December 2017 Indexed by: Compendex (Elsevier Engineering Index), INSPEC, PsycINFO®, SCOPUS *For a complete list of indexing and abstracting services that include this journal, please reference the bottom of this announcement.* Published: Quarterly in Print and Electronically ISSN: 1548-0666; EISSN: 1548-0658; Published by IGI Global Publishing, Hershey, USA www.igi-global.com/ijkm https://www.igi-global.com/journal/international-journal-knowledge-management/1083

Editor-in-Chief: Murray E. Jennex (San Diego State University, USA)

*Note: The International Journal of Knowledge Management (IJKM) has an Open Access option, which allows individuals and institutions unrestricted access to its published content. Unlike traditional subscription-based publishing models, open access content is available without having to purchase or subscribe to the journal in which the content is published. All IGI Global manuscripts are accepted based on a double-blind peer review editorial process.*

*ARTICLE 1*

Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context

Hanlie Smuts (University of Pretoria, Pretoria, South Africa), Paula Kotzé (CSIR Meraka Institute and University of Pretoria, Pretoria, South Africa), Alta Van der Merwe (University of Pretoria, Informatics, Pretoria, South Africa), Marianne Loock (University of South Africa, Pretoria, South Africa)

Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external knowledge sources. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this article focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps and validation. Key considerations for IS outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future IS outsource arrangements.

To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/framework-for-managing-shared-knowledge-in-an-information-systems-outsourcing-context/196542

To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=196542

*ARTICLE 2*

Knowledge Management and Quality Control in Software Outsourcing Projects

Rajorshi Sen Gupta (BITS Pilani, KK Birla Goa Campus, Zuari Nagar, India)

This article describes how entrepreneurs face critical risks in terms of quality control and knowledge management while outsourcing software development to independent service providers. First, it is recommended that lump-sum payment contracts should be avoided since software development project involves uncertainty. Instead, a variable payment contingent on observed quality can induce the service provider to exert optimal effort on the project. Second, entrepreneurs must not overlook the importance of providing economic incentives. They can protect their intellectual property by withholding critical knowledge and paying information rents in terms of higher than market wages to the service providers. Third, a startling result is that a low wage nation is not necessarily the optimal location to outsource software development projects. Thus, high wage-strong IPR nations might be chosen instead of low wage-weak IPR nations. Finally, the article explains the apparent paradox that software projects are often outsourced to locations that are characterized by weak intellectual property rights regime and high propensity of imitation.

To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/knowledge-management-and-quality-control-in-software-outsourcing-projects/196543

To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=196543

*ARTICLE 3*

Distributed ‘Knowing in Practice' Enabled by Knowledge Management Systems

Lakshmi Goel (University of North Florida, Jacksonville, USA)

Many companies set up operations offshore and complete projects by ‘worksharing' where responsibilities are split between geographically dispersed offices. This article looks at how knowledge management systems facilitate practices essential for collaborative, distributed work. A qualitative case study is conducted at a large multinational engineering, procurement and construction (EPC) company that has successfully implemented a knowledge management system. The study uses the framework of ‘knowing in practice' to the context of worksharing. This article contributes to the practice by providing specific suggestions that can be implemented from a social technical perspective to facilitate worksharing. Specifically, suggesting technological factors, and efforts needed by users and managers, in facilitating worksharing. This article contributes to research by applying the lens of ‘knowing in practice' to the context of worksharing.

To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/distributed-knowing-in-practice-enabled-by-knowledge-management-systems/196544

To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=196544

*ARTICLE 4*

Knowledge Management Process-Oriented Strategy for Healthcare Organizations

Nurhidayah Bahar (UCSI University, Kuala Lumpur, Malaysia), Shamshul Bahri (University of Malaya, Kuala Lumpur, Malaysia)

This article explores Knowledge Management (KM) practices among doctors and nurses in Malaysia. A total of 59 interviews were conducted with doctors and nurses from two hospitals. The data analysis employed in vivo coding and process coding techniques. The findings suggest a process-oriented strategy for managing knowledge among doctors and nurses in a clinical work environment. The development of this strategy can help the healthcare workers and management to evaluate and further improve their current KM practices. Additionally, this article adds another KM strategy to the literature that is tailored to supporting healthcare organization. Future studies may want to replicate the proposed strategy in different settings such as other clinical or non-clinical departments within the hospital, other public or teaching hospitals or private hospitals.

To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/knowledge-management-process-oriented-strategy-for-healthcare-organizations/196545

To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=196545

*ARTICLE 5*

Innovation Through Boundary Spanning: The Role of IT in Enabling Knowledge Flows Across Technological and Geographical Boundaries

Shu Han (Yeshiva University, New York, USA), Avimanyu Datta (Illinois State University, Normal, USA), K. D. Joshi (Washington State University, USA), Lei Chi (Pfizer Inc, New York, USA)

Innovation is considered the engine for firm growth. Especially innovations, through recombining seemingly unrelated knowledge streams, can have groundbreaking impact and lead to sustained competitive advantage. To generate such innovation, firms often need to go beyond their existing technological or geographical boundaries to identify and integrate novel knowledge elements. This article refers to firms' knowledge activities of drawing upon distant knowledge (i.e., knowledge from dissimilar technological domains or distant geographical regions) to create novel technological solutions, as innovation through boundary spanning. Aiming to investigate the roles of information technology (IT) in facilitating innovation through boundary spanning, we collected data from the pharmaceutical industry over a six-year period to test the research model. The data analysis results indicate that IT supports boundary-spanning activities in firm innovation and different IT-enabled knowledge capabilities affect boundary-spanning innovation differently.

To obtain a copy of the entire article, click on the link below. www.igi-global.com/article/innovation-through-boundary-spanning/196546

To read a PDF sample of this article, click on the link below. www.igi-global.com/viewtitlesample.aspx?id=196546 ------------------------------

For full copies of the above articles, check for this issue of the *International Journal of Knowledge Management (IJKM)* in your institution's library. This journal is also included in the IGI Global aggregated *"InfoSci-Journals"* database: www.igi-global.com/isj https://www.igi-global.com/e-resources/infosci-databases/infosci-journals/ . ------------------------------

*CALL FOR PAPERS*

Mission of IJKM:

The primary objective of the *International Journal of Knowledge Management (IJKM)* is to provide a comprehensive cross discipline forum for advancing the understanding of the organizational, technical, human, and cognitive issues associated with the creation, capture, transfer and use of knowledge in organizations. The secondary objective of this Journal is to share knowledge among researchers and practitioners with respect to the design, development, implementation and maintenance of effective knowledge management systems. The journal publishes high quality empirical and theoretical research covering all aspects of knowledge management. In addition to full-length research manuscripts, the journal publishes insightful research and practice notes as well as case studies from all areas of knowledge management.

Indices of IJKM:

- ACM Digital Library - Australian Business Deans Council (ABDC) - Bacon's Media Directory - Burrelle's Media Directory - Cabell's Directories - Compendex (Elsevier Engineering Index) - CSA Illumina - DBLP - DEST Register of Refereed Journals - EBSCOhost's Library/Information Science & Technology Abstracts with FullTEXT - Gale Directory of Publications & Broadcast Media - GetCited - Google Scholar - INSPEC - JournalTOCs - KnowledgeBoard - Library & Information Science Abstracts (LISA) - MediaFinder - Norwegian Social Science Data Services (NSD) - PsycINFO® - SCOPUS - The Index of Information Systems Journals - The Standard Periodical Directory - Ulrich's Periodicals Directory

Coverage of IJKM:

The* International Journal of Knowledge Management (IJKM)* covers all aspects of the knowledge management discipline, from organizational issues to technology support to knowledge representation. High quality submissions are encouraged using any qualitative or quantitative research methodology. Submissions are especially encouraged covering the following topics:

- Basic theories associated with knowledge creation, knowledge management, and organizational memory - Case studies of knowledge management and organizational memory systems - Cognitive theories of knowledge management and organizational memory - Design of information and communication systems that facilitate knowledge transfer and sharing - Enablers and inhibitors of knowledge sharing and knowledge transfer behaviors - Global issues in knowledge management and organizational memory - Issues related to the capture, storage, search, retrieval, and use of knowledge and organizational memory - Knowledge acquisition and transfer processes - Knowledge management in small and medium enterprises - Knowledge management strategy - Knowledge management training issues - Knowledge reuse in organizations - Knowledge transfer and sharing behaviors within emergent organizational forms such as virtual communities - Methodologies and processes for developing knowledge management systems - Metrics and effectiveness of knowledge management and organizational memory systems - Organizational and economic incentive structures for knowledge sharing and use - Organizational culture impacts on knowledge management - Organizational learning - Use of semantic networks, topic maps, the Internet, digital documents, XML, taxonomies, ontologies, and other technologies to implement knowledge management systems

Interested authors should consult the journal's manuscript submission guidelines www.igi-global.com/calls-for-papers/international-journal-knowledge-management/1083 _______________________________________________ AISWorld mailing list AISWorld@lists.aisnet.org