---------- Forwarded Message ----------

Subject: Call - BPMJ Date: Thu, 14 Feb 2002 16:50:42 -0000 From: Ray Hackney R.Hackney@mmu.ac.uk To: ISWORLD@LISTSERV.HEANET.IE

Call for Papers

Business Process Management Journal (Special Issue)

CYBER CHAIN MANAGEMENT

Rationale

The management of ‘cyber’ supply chains forms the critical foundation of electronic commerce (EC) transactions. The opportunity through augmenting electronic business processes in this way is highly valued providing the core features of the systems are implemented correctly. The empirical evidence would suggest that essential consideration should be given to logistics and vendor managed inventory (B2B) as well as a critical need to focus upon customer relationship management (B2C). A recent survey indicates that 91% of North American companies believe that cyber chain management is vital to their business success and only 2% of these organizations felt that their systems were good. Clearly, significant additional attention is required to enable the recognition of concerns to be identified and solutions posed.

This CALL FOR PAPERS addresses these issues and invites submissions relating to any perceived topics which are be identified to support and enhance CYBER CHAIN MANAGEMENT (CCM).

Papers are invited for this special edition of the Business Process Management Journal (BPMJ) on ‘Cyber Chain Management’. The aim is to publish high quality original work highlighting the characteristics of CCM and the extent and nature of competitive processes. In particular factors affecting technological acceptance, formulation and implementation are required whilst acknowledging the engagement and interface of customer demands. These should include networks of suppliers, channels of distribution and alternative models from existing physical system activities. It would be useful to articulate new features for dynamic trading from adopting these approaches and to challenge current assumptions relating to business performance and strategy generally. The coverage of topics is quite liberal and few constraints are imposed other than a specific focus on CCM issues. The core objective for this special issue is to provide a vehicle for a well argued presentation of theoretical constructs and empirical findings which extend our existing knowledge of the processes involved.

Contributed papers may deal with, but are not limited to:

· cyber purchasing · salient features of CCM · logistics and channel management · customer relationship management

· current competitive processes · challenged assumptions for CCM · optimization of virtual environments · virtual enterprises

A 300-word proposal should be sent, for guidance on appropriateness, to the guest editor r.hackney@mmu.ac.uk by e-mail. Closing date for receipt of proposals is March 1, 2002

Full papers should be 3000-5000 words in length, single-spaced, full justified, and in A4 Word format submitted electronically to the guest editor r.hackney@mmu.ac.uk by May 3, 2002. All contributions will be subjected to a rigorous blind review by at least two experts.

Full papers, following the BPMJ guidelines, as follows;

http://www.emeraldinsight.com/bpmj.htm

Two Word file attachments. File 1 - contains a title page giving the name(s) and full address(es) of the author(s), the title of the paper, its word count (maximum 5000 words), 5 keywords, and an abstract of 200 words. File 2 - contains the title of the paper, 5 keywords, a 200-word abstract, and the full body of the paper. Any information that reveals the identity of the author(s) should be removed.

Guest Editors for the Special Issue:

Ray Hackney Manchester Met’ University r.hackney@mmu.ac.uk

Janice Burn Edith Cowan University j.burn@ecu.edu.au

Ashok Ranchhod Southampton Business School ranchhod@btinternet.com

----------------------------------------------------- Dr Ray Hackney Director BIT Research The Business School Manchester Metropolitan University Aytoun Street Manchester M1 3GH UK

Tel: +44 (0)161 247 3809 Fax: +44 (0)161 247 6317 -------------------------------------------------------

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