-------- Original-Nachricht -------- Betreff: [WI] CfP: The First International Symposium on Services Science (ISSS 2009) Datum: Fri, 19 Sep 2008 13:12:21 +0200 Von: Volker Schmelich Schmelich@wifa.uni-leipzig.de Antwort an: Karen Heyden heyden@wifa.uni-leipzig.de An: wi@aifb.uni-karlsruhe.de

The First International Symposium on Services Science (ISSS 2009) Leipzig, Germany, 23rd - 25th March 2009

Hosted by * University of Leipzig, Department of Computer Science and Information Systems Institute * Institute of Applied Informatics (InfAI) e.V. * Leipziger Informatik-Verbund (LIV)

In Cooperation with: * BITKOM * KVD

With a keynote by Martin Jetter, Chairman IBM Germany and Stephen Vargo, University of Hawaii/USA

Important Dates ---------------

* Submission of symposium papers: 15 October 2008 * Author Notification: 30 November 2008 * Publication-ready version: 31 December 2008

Symposium dates Mon, March 23, 2009 until Wed, March 25, 2009

Services Science has emerged as a new research discipline that receives growing attention both in academia and practice. It combines research from various disciplines which have evolved more or less separately. While theories from organizational and marketing science usually capture the nature of these products, engineering disciplines focus on shaping and developing these information goods, and the information systems field on integrating services which are perceived as encapsulated application functionalities with standardized (XML) interfaces. These research streams converge in the new interdisciplinary area of Services Science which integrates the principles, design, and management of economic and technical services.

The "First International Symposium on Services Science" will take place in Leipzig between March 23rd and 25th, 2009 as a part of the Multi-Conference SABRE - Software, Agents and Services for Business, Research and E-Sciences. The goals of the symposium are to present the current state of the art in research and industry regarding the Services Science, to establish a platform for the exchange of interested experts from various disciplines. The symposium welcomes both scientific contribution and best practices from practitioners. The program will be completed by keynotes. The organizing committee aims at balancing theory and practice. Leipzig University is located at the heart of Germany and will celebrate its 600 years anniversary in 2009.

TOPICS ======

The topics of the ISSS 2009 include but are not limited to:

- Services design & engineering - Services modeling & simulation - Industrialization und standardization of services - Configuration and evaluation of business services - Services systems and service components - Services platforms for orchestrating and maintaining services - Basic services technologies and architectures - Customer Integration in Service Design, Delivery and Operation - Services innovation & management (key success factors, service types e.g. systems integration, professional services, self services) - Services marketing (e.g. brand building) - Service business models (e.g. Services pricing, revenue strategies and organization) and their evolution - Services governance and organizational transformation - Management and customizing/localization of services - Services operation and service offshoring - Risk Management for services - Legal aspects of services (assets, intellectual property building, property rights, branding) - Service excellence and service productivity - Service export and internationalization of services - Other services related topics

ISSS 2009 seeks two types of contributions:

* Full research papers (english) 10 pages * Industrial experience papers (english) 6 pages

All submitted papers will undergo a rigorous double blind peer review process. Hence, the author(s) name(s) and address(s) must NOT appear in the body of the submitted paper, and self-references should be in the third person. Only the title should be shown at the first page, without the author's information. Papers will be selected based on originality, quality, soundness and relevance. All contributions must be original, not published, accepted or submitted for publication elsewhere. There will be a Best Paper Award for the best submitted paper.

Publishing of accepted works ============================

All research and industrial papers will be published within a series of the Institute for Applied Informatics (InfAI) e. V. published by Logos, Berlin/Germany.

Selected best papers will be invited to create extended versions and submit to special issues of international journals (e.g. Electronic Markets Journal, International Journal of Information Systems in the Service Sector (IJISSS), International Journal on Service Science, Management, Engineering and Technology (IJSSMET)).

General Chair ============= Rainer Alt, Klaus-Peter Fähnrich and Bogdan Franczyk, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany

Organizing Committee Members ============================ Kyrill Meyer, Martin Gebauer, Karen Heyden and Claudia Carl, University of Leipzig, Germany

Program Committee ================= Abramowicz Witold, Poznan University of Economics, Poland Benkenstein Martin, University of Rostock, Germany Borchert Margret, University of Duisburg-Essen, Germany Brewka, Gerhard, Uinversity of Leipzig, Germany Bullinger Hans-Jörg, Fraunhofer Society, Germany Camarinha-Matos Luis M., New University of Lisbon, Portugal Dahme Christa, Confederation of German Trade Unions (DGB), Germany Ermolayev Vadim, Zaporozhye National University, Ukraine Ernst Gerhard, Project Management Agency part of the German Aerospace, Germany Evanschitzky Heiner, University of Strathclyde, United Kingdom Fischer Werner, KVD Kundendienst Verband Deutschland e. V., Germany Franco Pereyra Ruben Dario, Universidad Politecnica de Valencia, Spain Ganz Walter, Fraunhofer Institute for Industrial Engineering IAO, Germany Gouthier Matthias, European Business School - EBS, Germany Herrmann Thomas, Ruhr-University Bochum (RUB), Germany Heyer Gerhard, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany Hipp Christiane, Brandenburg University of Technology, Germany Karagiannis Dimitris, University of Vienna, Austria Kijima Kyoichi Jim, Tokyo Institute of Technology (Tokyo Tech), Japan Kirn Stefan, University of Hohenheim, Germany Klein Stefan, University of Münster, Germany Kowalczyk Ryszard, Swinburne University of Technology, Australia Krcmar Helmut, Technical University of Munich, Germany Kusiak Andrew, The University of Iowa, USA Kuusisto Jari, SC-Research, Finland La Mura Pierfrancesco, HHL - Leipzig Graduate School of Management, Germany Larson Richard, Massachusetts Institute of Technology, USA Lightfoot Howard, Cranfield University, UK Lillrank Paul, Helsinki University of Technology, Finland Löbler Helge, University of Leipzig, Germany Luhn Achim, Siemens Business Services GmbH, Germany Lusch Robert, University of Arizona, USA Möslein Kathrin, University of Erlangen-Nuremberg, Germany Nüttgens Markus, University of Hamburg, Germany Posselt Thorsten, Fraunhofer Center for Central and Eastern Europe (MOEZ), Germany Reichwald Ralf, Technical University of Munich, Germany Risch Wolfram, ATB Services GmbH, Germany Robers Diane, PricewaterhouseCoopers AG WPG, Germany Satzger Gerhard, University of Karlsruhe (TH), Germany Scheuermann Gerik, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany Schuh Günther, Research Institute for Operations Management at RWTH Aachen University, Germany Siebiera Guido, ESSADE Business School, Spain Skarpelis-Sperk Sigrid, Germany Smits Martin, Tilburg University, The Netherlands Spath Dieter, Fraunhofer Institute for Industrial Engineering IAO,Germany Spohrer Jim, IBM Almaden Research Center, USA Stauss Bernd, Ingolstadt School of Management, Catholic University of Eichstätt-Ingolstadt (KU), Germany Stegemann Holger, Project Management Agency part of the German Aerospace, Germany Stich Volker, Research Institute for Operations Management at RWTH Aachen University, Germany Stolze Markus, Technical University Rapperswil, Switzerland Studer Rudi, KSRI - Karlsruhe Service Research Institute, Germany Taurel Wilhelm, Association for Services Management (AFSMI) German Chapter, Germany Toivonen Marja, Helsinki University of Technology, Finland Vargo Stephen, University of Hawaii, USA von Wangenheim Florian, Technical University of Munich, Germany Weber Mathias, German Association for Information Technology, Telecommunications and New Media (Bitkom), Germany Weinhardt Christof, KSRI - Karlsruhe Service Research Institute, Germany Weske Mathias, Hasso Plattner Institute for Software Systems Engineering, Germany

Conference Site =============== http://isss.uni-leipzig.de

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