-------- Weitergeleitete Nachricht -------- Betreff: [AISWorld] AMCIS 2017 CFP: Service Innovation in Virtual Communities Mini-track Datum: Mon, 2 Jan 2017 14:36:20 -0800 Von: Hamed Qahri-Saremi hamed.qahri.saremi@gmail.com An: aisworld@lists.aisnet.org

CALL FOR PAPERS AMCIS 2017 August 10-12, 2017 http://airmail.calendar/2017-08-10%2012:00:00%20CDT, BOSTON, MA, USA Paper submission deadline: March 1, 2017 http://airmail.calendar/2017-03-01%2012:00:00%20CST https://amcis2017.aisnet.org/

Mini-Track Title: *Service Innovation in Virtual Communities*

Track: *Virtual Communities and Collaboration*

Mini-Track Description:

Grounded in service-dominant logic perspective, service innovation refers to the exchange and application of specialized competences (knowledge and skills) to create novel resources that are beneficial to actors inside and outside of organizations. As such, service innovation incorporates various partners from service providers to service consumers as active participants in its process. As such, information technology, in particular virtual communities and collaboration (VCC) technologies, can play a poignant role in the service innovation process. VCC technologies enable organizations to interact and collaborate with external actors such as consumers and other business partners to improve their business processes, products and services, and value propositions. Although VCC technologies are giving rise to new forms of service innovations, their implications and impacts for businesses have yet to be clarified in the research findings. To that end, this mini track focuses on the use of VCC technologies in service innovation and their business impacts.

Topics of interest include but are not limited to:

- Business impacts of use of collaborative and virtual communities technologies toward service innovation. - Affordances of collaborative and virtual communities technologies for service innovations. - New theoretical models explaining the role of collaborative and virtual communities technologies for service innovations. - Opportunities and challenges of service innovation in the collaborative and virtual communities technologies context. - Case studies showing the success and/or failures of use of collaborative and virtual communities technologies toward service innovation - Ethical, legal, and privacy issues of use of collaborative and virtual communities technologies toward service innovation.

Important Dates:

- January 9, 2017 http://airmail.calendar/2017-01-09%2012:00:00%20CST: ScholarOne opens for Completed and ERF paper submissions - March 1, 2017 http://airmail.calendar/2017-03-01%2012:00:00%20CST: ScholarOne closes for Completed and ERF paper submissions - April 17, 2017 http://airmail.calendar/2017-04-17%2012:00:00%20CDT: Notification of initial decisions on Completed and ERF paper submissions - April 25, 2017 http://airmail.calendar/2017-04-25%2012:00:00%20CDT: Camera ready submissions due on Completed Research and ERFs

Mini-track Co-Chairs:

- Hamed Qahri-Saremi – DePaul University, Chicago, IL, USA. - Reza Vaezi – Kennesaw State University, Kennesaw, GA, USA. - Babak Abedin – University of Technology Sydney, Australia.

Mini-track email: vc.ct.si.bi@gmail.com _______________________________________________ AISWorld mailing list AISWorld@lists.aisnet.org