---------- Forwarded Message ---------- Subject: JGITM, Vol 4, No 4 Date: Fri, 19 Oct 2001 16:34:16 -0400 From: "Dr. Prashant Palvia" pcpalvia@UNCG.EDU To: ISWORLD@LISTSERV.HEANET.IE
Apologies for Cross-Postings. Please distribute to interested colleagues and relevant lists. ************************* CONTENTS OF VOLUME 4, NUMBER 4, (October 2001) OF THE JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT (JGITM) ***************************************************************************** *********
IF YOU HAVE NOT RECEIVED A FREE SAMPLE IN THE PAST AND WOULD LIKE TO RECEIVE ONE, PLEASE WRITE OR SEND EMAIL MESSAGE TO THE EDITOR-IN-CHIEF: Prashant Palvia, Ph.D., The University of North Carolina at Greensboro (pcpalvia@uncg.edu) ***************************************************************************** *********
CALL FOR MANUSCRIPTS: The journal invites contributions from both academic and industry scholars involved in research, management, and the utilization of global information resources. If you have questions about the journal, please contact one of the editors. Complete submission guidelines are available on the following website: http://www.uncg.edu/bae/people/palvia/jgitm.htm Please submit your manuscript electronically to the Editor-in-Chief at pcpalvia@uncg.edu.
REVIEW PROCESS: Each suitable article is blind-reviewed by three members of the editorial review board. A recommendation is then made by the Editor-in-Chief or a Global Associate Editor. The final decision is made by the Editor-in-Chief. If a revision is recommended, the revised paper is sent for a final approval to one of the Editors. ***************************************************************************** *********
MISSION: The mission of the Journal of Global Information Technology Management (JGITM) is to be the premier journal on Global Information Technology Management. It is a refereed international journal that is supported by Global IT scholars from all over the world. JGITM will publish articles and reports related to all aspects of the application of information technology for international business. For example, it will report on information resource management, managerial and organizational concerns, educational issues, and innovative applications related to global IT. Very important to the journal is its emphasis on quality and relevance. Furthermore, the journal will disseminate this knowledge to researchers, practitioners, academicians, and educators all over the world on a timely basis. Finally, the journal is international in all respects: content, article authorship, readership, and the editorial board.
SCOPE AND COVERAGE: The journal's scope is multidisciplinary. It will publish research, applied, and educational articles from all areas of MIS as well as functional IT applications that have international focus. The journal will also consider a variety of methodological approaches. The journal encourages manuscript submissions from authors all over the world, both from academia and industry. In addition, the journal will also include educational cases and reviews of MIS books that have bearing on global aspects. Practitioner input will be specifically solicited from time-to-time in the form of industry columns and CIO interviews.
Articles in the journal will include, but are not limited to the following areas: Frameworks and models for global information systems (GIS), Development, evaluation and management of GIS, Electronic Commerce, Internet related issues, Societal impacts of IT in developing countries, IT and Economic development, IT Diffusion in developing countries, IT human resource issues, DSS/EIS/ES in international settings, Organizational and management structures for GIS, Transborder data flow issues, Electronic data interchange, Telecommunications, Distributed global databases and networks, Cultural and societal impacts, Comparative studies of nations, and Applications and case studies (both research and educational)
CONTENTS OF THIS ISSUE OF JGITM (VOL. 4, NO. 4, October 2001).
EDITORIAL PREFACE: E-EDUCATION IS IT TRULY A GLOBAL PHENOMENON? SHOULD IT BE? by Celia Romm, Global Associate Editor, The Global Associate Editor explores the issues in the use of e-education for improving the quality of education in developing countries. She addresses the question: Is e-learning truly the silver bullet that can enable universities in the West to spread their knowledge and expertise globally.
ARTICLES:
THE INTERNET AND EMERGING E-COMMERCE: CHALLENGES AND IMPLICATIONS FOR MANAGEMENT IN SUB-SAHARAN AFRICA William K. Darley, University of Toledo, Ohio As businesses move to establish closer links in the global marketplace with their stakeholders via the Internet, a new set of requirements and demands are being placed on managers everywhere, especially in the sub-Saharan African region. This paper examines the Internet environment in sub-Saharan Africa and presents challenges and implications of the Internet and emerging e-commerce for sub-Saharan Africas managers. It explores how the emerging global information infrastructure should be levered to shape managerial initiatives. Among the suggestions for management are: lobbying governments to adopt favorable policies, promoting an understanding of the Internet and its potential uses and/or benefits, formulating and articulating an Internet strategy, forming strategic alliances for Internet cost savings and access, and using the Internet as a catalyst in marketing and commercial efforts.
TRANSFORMING MUNICIPAL GOVERNANCE IN GLOBAL CONTEXT : A CASE STUDY OF THE DIALECTICS OF SOCIAL CHANGE Daniel Robey, Georgia State University and Jonny Holmstrm, The Viktoria Institute, Gteborg This paper presents a social analysis of the development and use of IT to support governance in the municipal organization of Umeð, Sweden. The technology was intended to monitor and scrutinize organizational activities by paying closer attention to resources required for public programs. Through its use, municipal managers hoped to increase the visibility of the economic consequences of decisions to fund particular social programs. We analyze the implementation of the system at the organizational and institutional levels of social analyses. Employing a dialectic approach, we explain how the tool was easily implemented in the organization but opposed by the communitys citizens. Although the information system reinforced a new economic discourse and helped to make organizational members more accountable for their actions, the citizens protested the effects of the new economic discourse.
TOTAL QUALITY MANAGEMENT FOR INFORMATION SYSTEMS : AN EMPIRICAL INVESTIGATION Myun Joong Cheon, University of Ulsan, Korea, Antonis C. Stylianou, University of North Carolina at Charlotte, USA In recent years, there has been an increasing interest in improving the quality of information systems (IS). Past literature includes several conceptual frameworks and models applying TQM and other quality methodologies. In addition, case studies describing the experiences of individual companies have been published. Empirical evidence, however, on the effectiveness of TQM programs in the IS area is sparse. This paper attempts to provide a benchmark of current TQM practices for IS. A detailed analysis of survey responses from 142 Korean companies indicates the awareness, usage, length of experience, and the extent of top management support for IS TQM programs. The study also provides information on the realized benefits from TQM and tests their relationship to the implemented TQM principles. The relationship between the extent of top management support and the realized benefits from TQM in IS is also tested. Global applicability and implications are discussed.
THE EXPERT OPINION: An Interview with Brian M. Aubin, IBM mid-Atlantic Services leader The interview gives an inside look at electronic business in todays market. The e-business environment, challenges, and strategies are discussed. Also included are issues related to supply chain management and customer relationship management.
BOOK REVIEW: Written by Mahesh S. Raisinghani. He reviews the 2002 book Global Information Technology and Electronic Commerce: Isssues for the New Millenium, by Prashant C. Palvia, Shailendra C. Palvia, and Edward M. Roche. The book discuses the state of the art in global IT/e-commerce in different countries and regions, and provides strategies and principles for global IT management. ******************************************** For copies of the above articles, please check for the Journal of Global Information Technology Management (JGITM) in your institution's library.
******************************************** FOR INFORMATION ON THE 3RD ANNUAL GLOBAL INFORMATION TECHNOLOGY MANAGEMENT (GITM) WORLD CONFERENCE IN NEW YORK IN JUNE 2002, PLEASE CHECK THE WEBSITE: http://www.uncg.edu/bae/isom/gitma/gitma3.htm
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Gustaf Neumann