-------- Original-Nachricht -------- Betreff: [WI] CfP for the AMCIS 2010 minitrack on "Information Systems Success & Benchmarking" / opportunity for fast track publication in BPMJ Datum: Thu, 10 Dec 2009 10:46:08 +0100 Von: Nils.Urbach@ebs.edu An: wi@aifb.uni-karlsruhe.de

(Apologies for cross-postings of this announcement.)

************************************************* CALL FOR PAPERS 16th Americas Conference on Information Systems (AMCIS 2010) August 12 - 15, 2010 (Thursday-Sunday) Swissôtel Lima (http://www.swissotel.com/EN/Destinations/Peru/Swissotel+Lima/HOTEL+HOME/Hote...)

Track: Performance and Measurement Minitrack: Information Systems Success & Benchmarking

Annual worldwide spending on information technology (IT) has been increasing for many years. By 2010, International Data Cooperation expects the total expenditure on IT to reach 1.48 trillion US dollars (IDC 2007). Simultaneously, however, a greater number of information systems (IS) failures are still emerging. A questionnaire-based survey carried out in 2006 in the USA indicated that only 62% of software projects were considered successful (Verner et al. 2006). The measurement of investments and developed systems' success, as well as the paradox of high investments and low productivity returns ("productivity paradox") therefore remains a top concern for both practitioners and researchers (Brynjolfsson 1993). During the last two and a half decades, research on measuring IS success - the clarification of an important dependent variable in IS research - has been a popular stream of research. A number of models have been proposed in attempts to define IS success and identify the various causes of success or failure respectively. Complementary, the benchmarking method allows for an external perspective on the unit of analysis and therefore for an inter-organizational comparison. Thus, organizations are able to assess costs and benefits of IS with respect to a peer group. In addition, benchmarking establishes standards as well as a shared understanding and common procedures. Researchers and practitioners interested in submitting papers to this minitrack are encouraged to present research into strategies, methodologies, and stories that relate to assess and benchmark IS. In addition, this minitrack will be used to explore the bodies of performance measurements that define the current state of research in measuring IS success.

Topics and research areas include, but are not limited to: * Frameworks and models for assessing IS success/effectiveness * Measuring IS success/effectiveness in global organizations and globally dispersed communities * Impact of strategic, organizational, process-related, cultural, and other issues on IS success * Critical discussion of existing approaches (D&M IS Success Model, TAM, etc.) * IS success factors and key performance indicators * Benefits management/measurement * Benchmarking initiatives comparing IS across different organizations and industries * Exploring security system success and security benchmarking * Cost and Benefit Measurements of Privacy and Security * Empirical studies evaluating different topics and kinds of IS such as - Customer Relationship Management Systems - Project (Portfolio) Management Systems - Knowledge Management Systems - Decision Support Systems - Collaborative Systems - Enterprise Systems - Management topics (e.g. IS strategies, IS governance) - IT service management frameworks * Case studies of IS success and performance evaluation * System Requirements lead to System Success

Authors of selected papers will be invited to prepare enhanced versions for fast track journal publication in the Business Process Management Journal (BPMJ) special issue on "Information systems evaluation and benchmarking for business performance improvement" (http://info.emeraldinsight.com/products/journals/call_for_papers.htm?id=1870).

Co-chairs: Simone Rudolph (Primary Contact) fortiss Munich Software und Systeme Institute Technische Universitaet Muenchen Guerickestraße 25 80805 Munich, Germany Phone: +49 89 360 35 2219 Fax: +49 89 360 35 2250 E-Mail: Rudolph<at>fortiss.org

Nils Urbach Institute of Research on Information Systems (IRIS) European Business School (EBS) Rheingaustr. 1, 65375 Oestrich-Winkel, Germany Phone: +49 6723 991 250 Fax: +49 6723 991 255 Email: Nils.Urbach<at>ebs.edu URL: http://www.ebs.edu/iris

Stefan Smolnik Institute of Research on Information Systems (IRIS) European Business School (EBS) Rheingaustr. 1, 65375 Oestrich-Winkel, Germany Phone: +49 6723 991 246 Fax: +49 6723 991 255 Email: Stefan.Smolnik<at>ebs.edu URL: http://www.ebs.edu/iris

We invite you to join us in the most unique location that AIS has ever held a conference. AMCIS 2010 will be in Lima, Peru. This extraordinary opportunity combines the strengths of networking with experienced world leaders in IS/IT with the venue of Lima and its surrounding attractions. Sessions will be presented in English, Spanish, and Portuguese.

Important dates: * January 4, 2010: Paper, panel, workshop, tutorial submissions open * February 26, 2010: Deadline for paper, panel, workshop, and tutorial submissions * April 12, 2010: Notification of acceptance of papers, panels, workshops, and tutorials * April 26, 2010: Final copy due

Instructions for Paper Submission: If you would like to submit a research paper to the 16th Americas Conference on Information systems (AMCIS 2010), please visit the Minitrack Details at http://www.amcis2010.org/home/index.php?option=com_content&task=view&... http://www.amcis2010.org/home/index.php?option=com_content&task=view&id=58&Itemid=102 to determine which Minitrack is most suitable for your paper. The complete list of mini-tracks will be available from the beginning of January 2010. You can then submit your paper using the online submission system at http://mc.manuscriptcentral.com/amcis2010

Additional details may be found on the AMCIS 2010 primary website: http://www.amcis2010.org/

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