-------- Original-Nachricht -------- Betreff: [AISWorld] Call for papers: IT-based Service Systems and intelligent DMSS Datum: Fri, 19 Oct 2012 09:19:23 -0500 (CDT) Von: mmora@securenym.net An: aisworld@lists.aisnet.org Kopie (CC): wangfen@cwu.edu, jorge.marx.gomez@uni-oldenburg.de

CFP of the Intelligent Decision Technologies (IDT) Journal http://www.iospress.nl/journal/intelligent-decision-technologies/

Special issue in: ?IT Service Management and Engineering: an Intelligent Decision-making Support Systems Approach"

Aims and scope The main objective of this special issue is to support and advance the development of constructs, frameworks-models, methods-processes-techniques, tools-instruments, and instantiations of systems and components, for supporting the management and engineering processes in the domain of IT Services Management (ITSM) and Engineering using an intelligent Decision-making Support Systems (intelligent DMSS) approach. IT Services are currently engineered and managed using well-known process standards and models like ITIL v2, ITIL v3, ISO 20000, CMMI-SVC, ITUP or MOF 4.0. There are also multiple IT tools for such tasks. However, few of them have incorporated intelligent techniques. In this special issue, we invite ITSM and AI international research community to submit high-quality papers for advancing our theoretical and practical knowledge on such ITSM management and engineering activities. Given the novelty of this topic, exploratory and conceptual papers on requirements for these systems as well as empirical-based papers providing proof of concept are all welcome.

Deadlines Paper submission for review: February 28, 2013 Review results: April 30, 2013 Revised paper submission: June 15, 2013 Final acceptance: July 15, 2013 Manuscript delivery to the publisher: July 31, 2013

Main topics (but not limited to) Theoretical/conceptual, empirical/statistic-based, modeling/simulation-based or design engineering-oriented studies on: constructs, frameworks-models, methods-processes-techniques (includes computational mechanisms), tools-instruments, and/or instantiations of systems and components for designing and building intelligent DMSS that support IT service management and engineering decision-making process.

Review and submission instructions Each paper will be examined and accepted or rejected based on its own merit and subject appropriateness using a double-blind peer review process. All papers must be original, high-quality, and of approximately 7,000 to 8000 words. Papers should not have been previously published or under consideration for publication elsewhere. One issue of the journal includes about 5-6 papers. The number of figures, tables and equations should be included within the text for readability. Full papers must be emailed to Professor Jorge Marx (jorge.marx.gomez@uni-oldenburg.de) with a copy to Professor Manuel Mora (mmora@securenym.net and dr.manuel.mora.uaa@gmail) before or on February 28, 2013, according to submission guidelines (please consult them in: http://www.iospress.nl/journal/intelligent-decision-technologies/ ).

Guest editors Dr. Jorge Marx Gómez, Department of Informatics, University of Oldenburg, Germany Dr. Manuel Mora, Department of Information Systems, Autonomous University of Aguascalientes, Mexico Dr. Fen Wang, Central Washington University, USA

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