-------- Weitergeleitete Nachricht -------- Betreff: [AISWorld] IT Service Management and Data Centers Track - GITMA 2018 - Deadline is Nov.15.2017 Datum: Tue, 3 Oct 2017 19:00:21 -0500 (CDT) Von: mmora@securenym.net An: aisworld@lists.aisnet.org Kopie (CC): jorge.marx.gomez@uni-oldenburg.de

IT SERVICE MANAGEMENT AND DATA CENTERS TRACK GITMA WORLD CONFERENCE 2018 Mexico City, Mexico Conference Dates: July 08-10, 2018 Submission Due Date: November 15, 2017 http://www.gitma.org/

This track invites submissions derived from applied research which addresses management and engineering problems, issues, and challenges found currently in the Data Center and IT Function responsible for providing right-sized IT services of value to their internal and external users. Data Centers are core assets required for releasing the expected IT services and the organizations invest relevant financial resources for their deployment. Thus, ITSM and Data Centers are tied naturally, and ITSM includes Data Center issues. We consider applied research no just already implemented solutions in real settings but also solution proposals highly feasible to be applied. In brief words, we consider applied research papers to be naturally and highly relevant for both IT academic and practitioner audiences. Our aim is to establish a knowledge-sharing bridge between the global research and practitioner communities interested in ITSM and Data Center topics. Thus, we invite to academic and practitioners to submit papers mainly on the following topics:

 ITSM process frameworks and standards (ITIL, MOF, ITUP, ISO20K, IT4IT)  DevOps and ITSM  DevOps and Agile Approaches  IT Operations Management  IT Operations Control and Monitoring Tools  Data Centers Management  Data Center Maturity Models  Green Data Centers  Risk Management in Data Centers  Disaster Recovery Planning in Data Centers  Cloud-based Data Centers  Software Defined Data Centers  Software Defined Networks  Virtualization Tools  DCIM Tools  Open Source Tools for ITSM  Open Source Tools for Data Centers  Open Source Platforms for Clouds (OpenStack, CloudStack, OpenNebula)  Design of IT services  Decision-Making Support Systems for ITSM  Security Management in Data Centers

The best 4-5 papers will be selected (extended versions) for a special issue of IJITSA journal (indexed by SCOPUS and Web of Science) to be published in the 2019 year.

TRACK CO-CHAIRS Jorge Marx Gómez, University of Oldenburg, Germany Manuel Mora, UAA, Mexico

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