-------- Forwarded Message --------
CALL FOR PAPERS
DG.O2020: The 21st Annual International Conference on Digital
Government Research
Theme: Intelligent Government in the Intelligent Information
Society
Graduate School of Public Administration
Seoul National University
June 17-19, 2020
http://dgsoc.org/dgo-2020/
#dgo2020
The Digital Government Society (DGS) announces the 21st Annual
International Conference on Digital Government Research - dg.o
2020, with a theme "Intelligent Government in the Intelligent
Information Society". dg.o 2020 will be hosted by the Graduate
School of Public Administration, Seoul National University, Seoul,
Republic of Korea on June 17-19, 2020. The dg.o conferences are an
established forum for presentation, discussion, and demonstration
of interdisciplinary research on digital government, political
participation, civic engagement, technology innovation,
applications, and practice. Each year the conference brings
together scholars recognized for the interdisciplinary and
innovative nature of their work, their contributions to theory
(rigor) and practice (relevance), their focus on important and
timely topics and the quality of their writing.
IMPORTANT DATES
January 15, 2020: Papers due
January 20, 2020: Workshops, tutorials, and panel proposals due
March 1, 2020: Application deadline for 2020 doctoral colloquium
March 1, 2020: Notifications of acceptance
March 15, 2020: Posters and demos proposals due
April 1, 2020: Poster/demo author notifications
April 5, 2020: Camera-ready manuscripts due
May 5, 2020: Early registration closes!
THEMES AND TRACK TOPICS
The 21st Annual International Conference on Digital Government
Research will feature the main theme of "Intelligent Government in
the Intelligent Information Society". The advent of the
intelligent information society will introduce new technologies
that combine artificial intelligence (AI) with Internet of Things,
cloud computing, and big data. Along with the development of such
intelligent information technologies, governments will
increasingly face unprecedented challenges and complex problems in
all areas of the society.
This conference will focus on the role and capacity building of
government and the new governance that would be required to timely
address the challenges and opportunities that are brought by the
new technologies and also to construct a trust-based society by
achieving sustainable development in the intelligent information
society.
Specifically, we will propose capacity building activities in
government and discuss the government’s role in addressing the
digital divide and social inequality, resulting from the
aforementioned technological advancements, and in providing
user-friendly public services that are based on big data analysis.
Moreover, we intend to discuss the implications of private and
public partnerships on new governance in the information society.
In this endeavor, the event will embrace discussions on both
theoretical frameworks and practical applications that deal with
the government and related issues at the local, regional, and
global level.
Track 1. Social Media and Government
Chairs: Andrea Kavanaugh and Rodrigo Sandoval-Almazan
Governments and constituents have been using social media and
associated affordances to broadcast information, promote
perspectives and policies, share ideas, and to garner (or
sometimes disrupt) support for collective action. For this year’s
theme “Intelligent Government for the Intelligent Information
Society” we especially welcome papers related to machine learning,
big data, and related analytics that can support smart government
practice and design for civic engagement.
The more routine use of social media has created new challenges
for all users, including continuous changes in technology and
platforms, bigger and more complex data, regulations and policies,
and government’s capacity to capture and accommodate more diverse
perspectives and feedback. With the more pervasive use of social
media by governments and constituents also comes the expectation
that government will respond rapidly and meaningfully to posts,
comments, likes, images. Being responsive may require news skills
(technical, legal, social) in house or outsourced. Analysis of
communication behavior, messages, systems and institutions, should
help to increase our knowledge and understanding of the ways that
these media are affecting collective problem solving and public
policy development and service delivery.
This track addresses a range of similar or related research
questions, topics and practices regarding social media, and the
analysis of content, metrics, case studies or theoretical models
to advance this area of research. We welcome research and practice
papers on such new topics as fake news, ethics, e-profiling from a
governance perspective, and links between citizen and government
use of social media and big data.
Track 2: Organizational Factors, Adoption Issues and Digital
Government Impacts
Chairs: Jing Zhang, Lei Zheng, Chris Hinnant
To build intelligent government and intelligent society, public
organizations employ advanced information and communication
technologies (ICTs) to facilitate communication and transactions
with many stakeholders such as residents, private sector
businesses, non-profit organizations, and other government
agencies. The adoption and implementation of new ICTs by public
organizations is influenced by organizational factors such as the
availability of resources (i.e. funding, infrastructure,
technological knowledge, and personnel), leadership, trust,
stakeholder involvement, organization’s structure and culture, as
well as inter-organizational dynamics if the initiative cut across
multiple organizations. Similarly, the adoption of ICTs in
government and society has generated important impacts on the
organizational processes, effectiveness, and innovativeness of
public organizations, as well as the smartness of the government
and the society. In this context, this track solicits research
that examines the organizational factors that influence the
adoption and implementation, and impact of new and emerging
innovative technologies such as smart governance, artificial
intelligence, open data, social media, citizen-centric
technologies, and other novel technologies that rely on open and
large data sets. Furthermore, this track seeks research on the
adoption of innovative policies or practices that seek to
facilitate the strategic use of various ICTs by public
organizations.
Track 3: Smart Cities: Intelligent Innovation and Transformation
Chairs: Leonidas Anthopoulos, Wookjoon Sung, Soon Ae Chun
Data and technologies drive cities to innovate and transform not
only the economic productions and activities, but also citizen
expectations in terms of information, services, governance
participation. The cities around the globe are adopting cutting
edge technologies in their attempts to enhance their efficiency,
their competitiveness and the local quality of life. Industry 4.0
technologies, IoT, AI, 5G-readiness and big open data are only
some of the key infrastructure that cities deploy, while digital
skills and extensive collaboration among the city stakeholders are
key-elements that are being utilized for the digital
transformation and for the smart governance of the local digital
ecosystem.
This track invites research and practices in smart cities that
describes smart cities development strategies, policy models,
citizen engagement, and technology innovations. Topics include but
not limited to industry 4.0 technologies for smart cities,
mobility, energy, health, education, public safety, structures,
natural environment, and business, as well as related issues of
cybersecurity and privacy, community-based infrastructure
resilience, urban informatics and governance. Specific interest
areas include smart governance and smart city governance, smart
city infrastructure and standards, applications and collaborations
based on the "internet of things"; Smart sensors; Big data
analytics; The Civic Technology Movement, and Intercity and
intergovernmental collaborations; International cooperation and
the spread of smart cities; Machine learning, AI, Blockchain and
Robotics for cities and governments.
Track 4: Ethical Approaches to Intelligent Government: Strategies
and Implementation
Chairs: Robert J. Domanski, Teresa M. Harrison, Evgeny Styrin
As digital government evolves in the direction of intelligent
government, computationally “intelligent” systems are rapidly
being integrated into numerous facets of public policy and
management. These technologies - including artificial
intelligence, machine learning, facial recognition, natural
language processing, and predictive analytics - have the potential
to yield great benefits, but pose substantial challenges to
privacy, autonomy, governance, equity, and fairness. In this
track, we invite scholarly papers that explore the ethics of
computational strategies in digital and intelligent government.
The track’s objectives are to 1) identify real-world
examples/cases of real or potential ethical problems, 2) seek to
place such cases in the context of existing ethical frameworks for
analysis, 3) create actionable recommendations for researchers,
professional developers, and digital government practitioners, and
finally, 4) institutionalize recommendations in digital government
research and practice.
Possible topics include but not limited to: Responsible uses of
AI, machine learning, facial recognition, robotic process
automation, and related technologies as strategies in government
contexts; Ethical guidelines for digital government practice and
research; Ethical challenges posed by enumeration, one-stop, and
other government IT programs; Creating a culture of ethics in
digital governance; Assessing data for fitness in use; Issues in
integrating data sets; Impacts of AI, IT, and other computing
strategies on citizens’ experience of government; Values in
digital government practice and research; Conflict resolution in
public intelligent systems practices and implementation.
Track 5: Beyond Bureaucracy: Progressing Governance through
Disruptive Innovation
Chairs: Alois Paulin, Adeyinka Adewale, Zach Bastick
The “Beyond Bureaucracy” track aims to outline and discuss
challenges along the boundaries of society, technology, and
governance, which reach beyond established e-governance and
e-democracy research paths and priorities. Where well-established
research ambitions in fields such as e-government, e-governance,
or e-democracy focus on providing and/or studying technology that
supports the work and mission of government agencies and
governmental or political agents, “Beyond Bureaucracy” addresses
the question on how technology can empower citizens and the
conceptual sovereign-body to actively control (rather than
passively observe) public-domain agencies and -agents. The Beyond
Bureaucracy track aims to outline the pending technological
(design science) challenges, promotes the economic potentials of
new technological ecosystems, discusses ethical implications of
existing and potential future models of public governance, and
serves as a platform for pro/contra deliberations on Beyond
Bureaucracy thought and knowledge.
Track 6: Open Government Data – Maturity and Sustainability
Chairs: Tobias Siebenlist, Christine Meschede
Maturity and sustainability promote each other. An Intelligent
Information Society benefits from Intelligent Government and vice
versa. Open Government Data and its usage to create information
and knowledge is a viable factor for an intelligent Information
Society. As thus it builds a foundation for transparency and
participation and a foundation for the creation of information
services for citizens. In the area of analysis of open data sets,
artificial intelligence, which requires reliable data to function,
can be used to make predictions about future developments and
usage patterns. The importance of these factors and their
different manifestations is increasing as more and more open data
sets are published, new portals are set up, services and
applications are developed based on or with regard to the data
sets, and existing solutions are maturing. The diversity of both
factors facilitates a broad range of aspects that can be covered
within this track. Another perspective is the usage of Open
Government Data for sustainable development. The United Nations
adopted the Sustainable Development Goals (SDGs) in 2015, which
consist of 17 specific goals to end poverty, protect the planet
and ensure prosperity for all. Open Government Data can be used to
measure the progress of achieving the goals on different
administrative levels and to create value added services related
to the SDGs. In particular, by providing open data, it is also
possible to calculate the progress of the SDG objectives at urban
and municipal level.
Track 7: Artificial Intelligence for Innovating Smart and Open
Governments
Chairs: Sehl Mellouli, Adegboyega Ojo, Marijn Janssen
Artificial intelligence (AI) represents a new research trend for
Governments which has the potential to affect every aspect of
government. It brings new techniques and tools such as: machine
learning, natural language processing, or robotics and that can be
applied in different domains for example transport, healthcare,
security, or energy. AI innovation is already transforming the way
governments operate, make decisions, and deliver public services.
For this, we should take steps to ensure this is done in a more
effective and transparent way that reassures citizens that these
systems will produce fair outcomes, as well as higher quality
services. Governments are not only looking at the applications of
AI but also at the impacts that AI can on different levels of
governments including both the front-office and the back-office.
The purpose of this track is to investigate how AI can be used in
all aspects of governments and how it will result in a smarter and
open government. The track will also examine fundamental changes
in practice and new research on approaches and mechanisms
necessary for fostering AI innovation and implementation by
governments for a greater transparency, accountability, service
delivery, and citizen’s trust. The topics of this track are, but
not limited to: AI adoption and acceptance in governments, AI for
improving policy making and participation, Legal issues related to
AI, AI and data in governments, AI and security in governments,
Openness, transparency and accountability of algorithms, AI
impacts on IT teams in governments, AI maturity models for
governments, Bots for governments.
Track 8: Governance of Technologies and Data in Social Innovations
Chairs: Loni Hagen, Iryna Susha, Efthimios Tambouris
We have recently observed various social innovations that cross
traditional business boundaries or extend beyond social practices
through technologies and data. For example, Uber experimented with
a courier service that delivered luggage on-demand in some cities
like New York. Civic hackathons emerged as a viable solution for
problem-solving in local governments in several U.S. cities, such
as Las Vegas and St. Louis. Several big data or computational
modeling projects have been initiated on the globe. While they are
innovative and promising, critical problems surrounding
algorithms, data, and intelligent machines have not been examined
thoroughly or discussed in scientific or policy communities. These
advancements often have outpaced the way they need to be governed
and what policy frameworks must be in place for their desired use.
Governments tend to respond to these developments reactively and
struggle to find the right balance between regulation (or
encouragement) and innovation. This track calls for papers that
address the governance and policy issues of, or frameworks for,
technologies and data that are associated with various social
innovations. We welcome empirical and conceptual studies that
define the social innovation of the author’s interest in a
specific context clearly and provide solid analysis, evidence, and
discussion of policy issues or implications for government
decision-making.
Track 9: Artificial Intelligence Challenges and Implications for
Public Management and Policy
Chairs: Michael Ahn, Yu-Che Chen, Albert Meijer
“Artificial Intelligence Challenges and Implications for Public
Management and Policy” and Algorithm-based decision-making are
expected to dramatically transform our government into a new and
intelligent form of institutional arrangement. For this track, the
development and the key attributes of the emerging AI technologies
and their implications are best contextualized in the broader
history of public administration. In that context, AI technologies
as an instrument of decision-making could transform or
replace/complement traditional government bureaucracy. Moreover,
this track seeks to elucidate the meaning as well as policy and
management implications in the evolution of digital government.
For instance, this track aims to examine the key attributes of AI
technologies that distinguish them from other Information and
Communication Technologies (ICTs) and their impacts on government
data collection, decision making, and policy implementation. In
addition, this track invites insights into the identification of
the key challenges to government brought by AI and their potential
policy solutions. This track welcomes research papers as well as
management and case study papers that address any of its focal
areas.
Track 10: Data-driven Society: Balancing Prosperity and Security
Chairs: Hun-Yeong Kwon, Ki-Yeong Min, Michael Reiterer
Today’s society is largely driven by data. In the global market
the capacity to use data has become a power force. Governments of
many countries have already recognized the value of data and are
competing against each other to gain the upper hand. However, it
is also true that data has been the major cause of privacy
breaches, as it is so easy to process information easily and
quickly using data. Of equal consequence, concerns over security
in information systems, services and networks that contain and
transmit such data need to be addressed. Uncertainty arising from
the complexities of a data-driven society is bringing new
challenges and threats not only to ordinary citizens but also to
governments. In this sense, this track is seeking to solicit
theoretical research papers and case studies on law and policies
on data and personal information protection, privacy, information
security, cyber security, etc. This track will address these
issues from a multi-disciplinary perspective such as legal,
policy, ethics, politics, public administration, computer
engineering. Topics include, but are not limited to: Data Policy,
Evidence Based Policy, Personal Information Protection, Privacy,
Information Security, Cyber Security, Security Policies, Public
Sector Efforts for Data Society, Data Industry Challenges by
Private Companies, Artificial Intelligence, Legal Informatics etc.
Track 11: Development and Measurement of Intelligent Government
Index
Chairs: Choong-sik Chung, Dongwook Kim
Various types of E-government related index including UN Digital
Government Development Index, E-participation Index, and Smart
City index have been developed and utilized in the corporate and
industrial sectors. The development of these indexes has been
based on electronic services and their scope of application, and
it facilitates to measure the performance and levels of
advancement in different digital government projects and to
conduct comparative scoring of governments. On the other hand, the
development of an intelligentization index that covers the entire
scope of making governments intelligent, which includes indicators
such as the use of IoT, Cloud computing, Big-data analytics and AI
utilization, has not been actively discussed and implemented yet.
This track aims to address two important issues that can be
applied to both public and private sector. First, this track
intends to address the conceptual frameworks of intelligent
governments that go beyond existing E-government digitalizations
and other related indices. Second, this track aims to discuss and
develop the key indicators that comprise an index, and the issue
of measurability associated with key indicators. Topics include,
but are not limited to, development of E-government,
E-Participation and smart city related indexes, intelligentization
and competitiveness index, development of digitalization index in
central or local government, service or process intelligentization
index, conceptual frameworks and validations of the
intelligentization index, AI utilization index in government,
measurement methods and reliability issues of evaluation methods.
Track 12: Open Data for Sustainable Development Goals
Chairs: Kyung Ryul Park, Carla Bonina
Open data have been recognized as a key component of digital
intelligence governance. However, the benefits of emerging digital
technologies and data revolution are found to be unevenly
distributed, diverse socio-political issues including digital
inequalities, lack of citizen engagement, information capability,
and data and statistical literacy need to be addressed.
This track focuses on the role and impacts of data revolution and
digital intelligence governance in achieving UN sustainable
development goals (SDGs). It will investigate new forms of power
dynamic and policy challenges that data revolution creates and how
extant digital governance theories can be applied to make sense of
it. We invite diverse research methodologies including a
cross-national analysis, a theory-driven research, as well as
in-depth interpretive case study directly related to each
seventeen SDGs goals, but are not limited to:
Monitoring and evaluation of SDGs; Global digital governance in
SDGs data and indicator; The political economy of open data and
power dynamics in digital governance; Critical approach to the
concept of open data and the theoretical links between open data,
digital governance and sustainable development; How national and
international open data policy address the UN Sustainable
Development Goals; How academia, media, citizens and civil society
organizations to use open data for sustainable development and
hold their leaders accountable for their actions; What are the
statistical, technical and information systems challenge in using
open data for SDGs; What are the institutional, legal,
coordination challenge and cultural resistance in maximizing the
benefit of open data in sustainable development.
Track 13: Innovation of Public Service Design and Delivery in an
Era of Intelligent Government
Chairs: Kwangho Jung and Hyunsub Kum
Government faces an increasing burden and demands for smart
digital process, innovative policies and services. Rapid ICT
advancements and ICT democratization have created new
opportunities for creative solutions for many areas in public and
private sectors and enhanced efficiency, reliability, transparency
and accountability. To make the innovation work, government faces
a multifaceted network that involves network-based collaboration
among many stakeholders, including federal government, state
governments, private vendors, retail merchants, and citizens who
are affected by the innovations, as seen in the U.S. Electronic
Benefit Transfers (EBT) system. Smart governance is required to
facilitate the innovative service and policy designs, to implement
them effectively across organizational and cultural boundaries,
and to manage network efficiency, security, privacy, and equity
issues.
This track is to explore (1) how government initiates, implements
and adopts public policy and service delivery systems, managing
the networked collaborations, (2) what critical factors matter to
the diffusion process, (3) how the ICT technologies can be
leveraged to innovate the bureaucratic process of the public
service; and (4) how the grass-root citizen participations with
collective intelligence can create and manage opportunities for
innovations. We call for (quasi-) experimental research and
various theory-testing case studies that can touch these issues or
comparative research to identify differences and similarities of
smart governance for public innovation projects across developing
and developed countries.
Pre-Conference Workshops and Tutorials
Chairs: Wookjoon Sung and Loni Hagen
Dg.o workshops are half- or full-day facilitated discussions.
Discussions are typically stimulated by short presentations by
workshop participants. Individuals proposing workshops will assume
the responsibility of identifying and selecting participants for
the workshop and for conducting workshop activities. Dg.o
tutorials are half- or full-day presentations or hands-on
experiences offering deeper insight into the scientific or
government domains, research topics or methods, technologies or
field experiences of veteran digital government researchers and
practitioners.
Panels
Chairs: Kwangho Jung and Taewoo Nam
Panel proposals may address themes or topics related to any of the
tracks for the conference. Additionally, we welcome panel
proposals that put a spotlight on practice and application.
Proposals from practitioners at all levels of government featuring
experiences with, perspectives on, and evaluations of digital
government practice are encouraged. Individuals interested in
submitting panel proposals are invited to consult the panel
co-chairs about their ideas prior to developing their submissions.
Please send your interest for panel development to Kwangho Jung at
kwjung77@snu.ac.kr<mailto:kwjung77@snu.ac.kr> and Taewoo Nam
at
namtaewoo@gmail.com.
Posters and System Demonstrations
Chair: Jisung Yoo
The poster session, held in conjunction with the system
demonstrations, allows presenters to discuss research in progress,
application projects, or government policies and program
initiatives in one-to-one conversations with other participants at
the conference.
PhD Colloquium
Chairs: J. Ramon Gil-Garcia, Ida Lindgren and Gabriela Viale
Pereira
The doctoral colloquium is a highly interactive full-day forum in
which Ph.D. students meet and discuss their work with each other
and with senior faculty from a variety of disciplines associated
with digital government research.
PUBLICATIONS
All accepted management or policy papers, research papers, student
papers, panels, posters, and system demonstrations will be
published in the printed proceedings and included in the ACM
digital library and the DBLP bibliography system. Selected papers
will be invited for a journal special issue. There will be several
special issues relate to the conferences, including
* Government Information Quarterly (GIQ)
* ACM Digital Government Research and Practice (DGOV)
* Journal of Theoretical and Applied Electronic Commerce Research
(JTAER)
* Transforming Government: People, Process, Policy (TGPPP)
* International Journal of E-Government Research (IJEGR)
* Information Polity
* International Journal of E-Planning Research
* International Journal of Public Administration in the Digital
Age (IJPADA)
* Journal of Open Innovation: Technology, Market, and Complexity
(JOItmC)
BEST PAPER AWARDS
Outstanding achievement awards will be presented in the categories
Research papers, Management, Case Study and Policy papers,
Posters, and System demonstrations. Papers that reflect the main
theme of the conference, Innovations and Transformations in
Government, will be preferred. Other selection criteria include
the interdisciplinary and innovative nature of the work, its
contribution to and balance between theory (rigor) and practice
(relevance), the importance and reach of the topic, and the
quality of the writing for communicating to a broad audience.
SUBMISSION TYPES AND FORMATS
At least one author per paper is expected to attend the conference
to present the work.
*** The page numbers in each submission category are the maximum
pages in the two-column format. The word counts in Table 1 below
should give a better estimate in preparing your submission in a
single column format. **
Research papers – double blind review: These submissions report
innovative digital government research results in the form of a
formal scholarly paper. Papers on any digital government topic and
all research methodologies are welcome. Relevance to digital
government problems, goals, or policies must be explicit. (The
submission should be within approximately 8000 words to result in
the 10-page limit formatted in the two columns.)
Management, case study, or policy papers – blind review: These
submissions describe and evaluate practical digital government
projects or initiatives, discuss major policy themes, or present
and evaluate management approaches to digital government
initiatives and programs. (Approx. 5000-word limit)
Posters: Summaries should outline the nature of the research,
policy, or project and describe why the work will be of interest
to dg.o attendees. For inclusion in the conference proceedings,
please follow the ACM Proceedings preparation guidelines. For
presentation at the conference, posters should measure
approximately 36″ x 48″. Each poster station is provided with a
table and an easel. Selected poster submissions may be asked to
give an oral presentation in the conference sessions. (Approx.
1300-word limit)
System Demonstrations: System demonstrations are held concurrently
with the poster session to the accompaniment of good food and
professional fellowship. The summary should outline the nature of
the system and describe why the demonstration is likely to be of
interest to dg.o attendees. Demonstrations of interest include
systems under development or in active use in research or practice
domains. Submissions should include authors’ names and contact
information according to that format. Each station is provided
with a table, an easel, and Internet access. Monitors will be
available for rent. Selected demo submissions may be asked to give
an oral presentation in the conference sessions. (Approx.
1300-word limit)
Panels Proposals should include information about the theme and
goals of the panel, a summary of the digital government issues or
questions that the panel will address, statements about the value
of the discussion to conference attendees and how well suited the
topic is to a panel discussion. In addition, the proposal should
include information about the expertise of the moderator and
panelists in the selected issues. Please include names,
institutional affiliations, addresses, email, and phone contact
numbers of the contact person, moderator, and presenter(s).
(Approx. 1300-word limit)
Pre-conference Tutorials: dg.o tutorials are half- or full-day
presentations that offer deeper insight into e-government
research, practice, research methodologies, technologies or field
experience. In particular, tutorials provide insights into good
practices, research strategies, uses of particular technologies
such as social media, and other insights into digital government
that would benefit researchers and practitioners. (Approx.
1300-word limit)
Pre-conference Workshops: We invite workshop proposals on any
e-government research or management topic. Workshops are half- or
full-day events intended to offer interactive sessions, in which
the workshop host and participants discuss and engage in
activities designed to facilitate joint learning and further
exploration of a particular subject. Individuals proposing
workshops will assume the responsibility of identifying and
selecting participants for the workshop and for conducting
workshop activities. (Approx. 1300-word limit)
Doctoral Colloquium: Ph.D. students can submit papers describing
their planned or in-progress doctoral dissertation covering any
research areas relevant to digital government. Ideally, student
participants will have completed one or two years of doctoral
study or progressed far enough in their research to have a
structured proposal idea and preliminary findings, but have not
reached the stage of defending their dissertations. We expect
students at this stage of study will gain the most value from
feedback on their work and the more general discussions of
doctoral programs and scholarly careers. The detailed announcement
for complete information on the colloquium and how to submit an
application will be made separately. Material provided in
applications to the doctoral colloquium will not be published in
the proceedings. However, we encourage students to submit finished
research to one of the paper tracks or as a poster or demo.
ORGANIZATION
General Conference Chairs:
Dongwook Kim, Seoul National University, Korea
Luis Luna-Reyes, University at Albany, USA
Soon Ae Chun, City University of New York, USA
Program Chairs:
Seok-Jin Eom, Seoul National University, Korea
Jooho Lee, University of Nebraska at Omaha, USA
Local Organization Committee:
Kwangho Jung, Seoul National University, Korea (Chair)
Minsang Lee, Seoul National University, Korea
Seungyun Shin, Seoul National University, Korea
Hanbyul Choi, Seoul National University, Korea
Youngmin Cho, Seoul National University, Korea
Ara Lee, Seoul National University, Korea
Dongsoo Ham, Seoul National University, Korea
Jungho Park, Seoul National University, Korea
Track Chairs:
Andrea Kavanaugh, Virginia Tech, USA
Rodrigo Sandoval-Almazan, Universidad Autonoma del Estado de
Mexico
<https://scholar.google.com/citations?view_op=view_org&hl=en&org=3673342428349816580>,
Mexico
Loni Hagen, University of South Florida, USA
Iryna Susha, Örebro University, Sweden
Efthimios Tambouris, University of Macedonia, Greece
Michael Ahn, University of Massachusetts Boston, USA
Yu-Che Chen, University of Nebraska Omaha, USA
Albert Meijer, Utrecht University. The Netherlands
Alois Paulin, Siemens Austria, Austria
Adeyinka Adewale, Henley Business School, UK
Zach Bastick, ESPOL Lille, France
Wookjoon Sung, Seoul National University of Science and
Technology, Korea
Soon Ae Chun, City University of New York, USA
Leonidas Anthopoulos, University of Applied Science (TEI) of
Thessaly, Greece
Dongwook Kim, Seoul National University, Korea
Choong-sik Chung, Kyungsung University, Korea
Tobias Siebenlist, Offene Kommunen NRW Institut e.V., Germany
Christine Meschede, Heinrich Heine University Duesseldorf, Germany
Robert J. Domanski, New York City Government, USA
Teresa M. Harrison, University of Albany, SUNY, USA
Evgeny Styrin, National Research University Higher School of
Economics, Russia
Jing Zhang, Clark University, USA
Lei Zheng, Fudan University, China
Chris Hinnant, Florida State University, USA
Kwangho Jung, Seoul National University, Korea
Hyunsub Kum, Seoul National University, Korea
Hun-Yeong Kwon, Korea University, Korea
Ki-Yeong Min, President, Korea Data Agency, Korea
Michael Reiterer, Embassy of the European Union to Republic of
Korea, Korea
Sehl Mellouli, Laval University, Canada
Adegboyega Ojo, National University of Ireland, Galway, Ireland
Marijn Janssen, Delft University of Technology, The Netherlands
Kyung Ryul Park, KAIST (Korea Advanced Institute of Science and
Technology), Korea
Carla Bonina, University of Surrey, UK
Workshop/Tutorial Chairs:
Wookjoon Sung, Seoul National University of Science and
Technology, Korea
Loni Hagen, University of South Florida, USA
Panel Chair:
Kwangho Jung, Seoul National University, Korea
Taewoo Nam, Sungkyunkwan University, Korea
Poster/Demo Chair:
Jisung Yoo, Seoul National University, Korea
Doctoral Colloquium Chair:
Ramon Gil-Garcia, University at Albany, USA
Ida Lindgren, Linköping University, Sweden
Gabriela Viale Pereira, Danube University Krems, Austria
Communication & Web Chair:
Jun Houng Kim, Seoul National University, Korea
Registration Chairs:
Sungsoo Hwang, Yeungnam University, Korea
Lukasz Porwol, University of Ireland, Galway, Ireland
Finance Chairs:
Sungsoo Hwang, Yeungnam University, Korea
Andrea Kavanaugh, Virginia Tech and DGS, USA
Sponsorship Chairs:
Kwangho Jung, Seoul National University, Korea
Sehl Mellouli, Laval University and DGS, Canada
Outreach and Liaison Chairs:
Marijn Janssen, Delft University of Technology, The Netherlands
Theresa Pardo, University of Albany, USA
———————————————————
Luis F. Luna-Reyes
Associate Professor
University at Albany
Departments of Public Administration and Information Science
Faculty Fellow, Center for Technology in Government
135 Western Avenue
Albany, NY 12222, Milne 315
Ph. (518) 442-5297
Email:
lluna-reyes@albany.edu<mailto:lluna-reyes@albany.edu>
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