(Apologies for cross-postings of this announcement.)

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CALL FOR PAPERS

17th Americas Conference on Information Systems (AMCIS 2011)
August 4-7, 2011 (Thursday-Sunday)
Detroit Marriott Hotel
(http://www.marriott.com/hotels/travel/dtwdt-detroit-marriott-at-the-renaissance-center/)

Track: Economics and Value of Information Systems
Minitrack: IT/IS Evaluation & Performance Measurement

DESCRIPTION

Annual worldwide spending on information technology (IT) and information
systems (IS) has been increasing for many years. For 2011, Gartner expects
the total expenditure on IT to reach 2.5 trillion US dollars (Gartner
2010). Simultaneously, however, a greater number of IS failures are still
emerging. The measurement of investments and developed systems’ success, as
well as the paradox of high investments and low productivity returns
(“productivity paradox”) (Brynjolfsson 1993) therefore remains a top
concern for both practitioners and researchers. During the last two and a
half decades, research on measuring IS success – the clarification of an
important dependent variable in IS research – has been a popular stream of
research. A number of models have been proposed in attempts to define IS
success (e.g., DeLone and McLean 1992, 1993) and identify the various
causes of success or failure respectively, mostly from an individual
perspective. Complementary, the research stream on the business value of IT
(e.g., Kohli and Grover 2008, Melville et al. 2004) has focused on the
benefits from a broader – in most cases the organizational – perspective.
Researchers and practitioners interested in submitting papers to this
minitrack are encouraged to present their research into strategies,
methodologies, tools, and stories that relate to the evaluation of IT/IS
and IS/IT performance measurement.

SUGGESTED TOPICS

Topics and research areas include, but are not limited to:
* Frameworks and models for assessing IS success/effectiveness and IT
business value
* Measuring IS success/IT business value in global organizations and
globally dispersed communities
* Impact of strategic, organizational, process-related, cultural, and other
issues on IS success/IT business value
* Critical discussion of existing approaches
* IS success factors and key performance indicators
* Qualitative and quantitative evaluation techniques
* Benefits management/measurement
* Benchmarking initiatives comparing IS across different organizations and
industries
* Empirical studies evaluating different topics and kinds of IS such as
  - Customer Relationship Management Systems
  - Project (Portfolio) Management Systems
  - Knowledge Management Systems
  - Decision Support Systems
  - Collaborative Systems
  - Enterprise Systems
  - Management topics (e.g. IS strategies, IS governance)
  - IT service management frameworks
* Case studies of IS success and performance evaluation

IMPORTANT DATES

* Dec 30, 2010:   AIS review system will begin accepting submissions for
AMCIS 2011
* Feb 17, 2010:   Full paper submission deadline
* Mar 24, 2011:   Authors notified of paper acceptance decision
* April 21, 2011: Camera-ready papers due

PAPER SUBMISSION

Paper can be submitted using the online submission system at
http://mc.manuscriptcentral.com/amcis2011.
Additional information regarding the submission process will be made
available on the AMCIS 2011 primary website: http://amcis2011.aisnet.org/

CHAIRS' CONTACT INFORMATION

Nils Urbach (corresponding co-chair)
Institute of Research on Information Systems (IRIS)
EBS University of Business and Law
nils.urbach@ebs.edu

Stefan Smolnik
Institute of Research on Information Systems (IRIS)
EBS University of Business and Law
stefan.smolnik@ebs.edu

Murray E. Jennex
Information and Decision Science
San Diego State University
mjennex@mail.sdsu.edu
EBS European Business School gemeinnuetzige GmbH, Universitaet fuer Wirtschaft und Recht i.Gr. - Amtsgericht Wiesbaden HRB 19951 - Umsatzsteuer-ID DE 113891213 Geschaeftsfuehrung: Prof. Dr. Christopher Jahns,  President; Prof. Dr. Rolf Tilmes, Dean Business School; Sabine Fuchs, CMO; Prof. Dr. Dr. Gerrick Frhr. v. Hoyningen-Huene, Dean Law School; Aufsichtsrat: Dr. Hellmut K. Albrecht, Vorsitzender