Track: Social Media
Over the last years, various social media have become
part of the lives of billions of Internet users. These
platforms rely on individual users for content creation and
their success hinges on active user involvement and
participation. In addition, spurred by the pervasive use of
smartphones, social media facilitate paradigm shifts in the
ways we develop relationships, communicate with each other,
collaborate, procure goods and services, and exchange
information. Also, new business models have been developed
which are based on the Internet and concepts of online
participation (such as Airbnb as an example for the sharing
economy). Alongside, public platforms that allow anyone to
virtually disseminate information to a global audience,
enterprises have adopted social media to connect their
employees and to increase distribution of knowledge within
the organization. Despite the ubiquitous nature of social
media use, we still need to better understand the role and
long-term consequences of this phenomenon for digital
transformation on individual, organizational and societal
levels. There are both positive and negative consequences
that are worth exploring in this context. One the one hand,
social media can promote the creation of social capital,
resulting in increased interconnectedness, or facilitate
social support and collective action. As such, it is opening
up a new world of empowerment, in which previously concealed
conditions are openly discussed and even celebrated instead
of being hidden. By facilitating interpersonal communication
and access to information, social media can create
significant benefits across a multitude of social and
individual layers. On the other hand, there are very real
dangers of intense social media involvement that need to be
taken into account. The sheer quantity and the sensitivity
of the information users disclose gives rise to strong
privacy concerns and also gives rises to ethical questions
when it comes to collecting and analysing social media data.
Moreover, the spread of ‘Fakenews’ and #Hatespeech, as well
as the rise of Social Bots, has a strong influence on social
media communication. Furthermore, the impact of social media
on users’ mental health has been questioned, with empirical
evidence hinting at such undesirable developments as
addiction, depression, mood disorders. We invite research
that offers fresh theoretical perspectives and novel
empirical insights on ways of organizing and collaborating
enabled by social media. We also invite studies that focus
on different contexts of social media use and digital
collaboration, examining both positive and negative
consequences. We welcome research that uses a variety of
methods.
We especially encourage research that reaches out beyond
IS theories, is grounded in multiple reference disciplines
and applies new intriguing perspectives to document and
understand the transformative impact of social media and
social media-related smartphone use.
Topics of interest include, but are not limited to:
- Social media and theories about digital collaboration
- Digital leadership and virtual teams
- Enterprise knowledge sharing and collaborative work
- Personal knowledge management and social media
- Blurring boundaries of private and business (e.g.
Consumerization, Shadow IT)
- Social media-enabled business models
- Organizational networking with social media and
collaboration technologies
- Use of social media for citizen and political
participation
- Development and use of social media analytics
- Identification and effects of Fakenews and Social
Bots
- Digital methods for understanding social media
collaboration (e.g. design science approaches, the
computational turn; big data methods)
- Critical perspectives on social media (e.g. social and
information overload; Technostress)
- Intersection of Social media and
culture/gender/generations
- Value co-creation in Social media contexts
- Use of Social Media during crisis situations
Track Chairs
- Stefan Stieglitz, University of Duisburg-Essen,
Germany
- Alexander Richter, IT University of Copenhagen,
Denmark
- Shahper Richter, Auckland University of Technology,
New Zealand
--
Prof.
Dr. Stefan Stieglitz
University
of Duisburg-Essen
Professor
for Professional Communication
in Electronic Media / Social
Media
Director
of Competence Center Connected
Organization
Department
of Computer Science and
Applied Cognitive Science
Forsthausweg
2, Room LE310, 47057 Duisburg,
Germany
T
+49 203 379 2320