+++ CALL FOR PAPERS +++

 

Americas Conference on Information Systems (AMCIS 2015)

 

Mini-Track: PEOPLE, ORGANIZATIONS, AND BOUNDARIES IN VALUE CREATION

Track: End-User Information Systems, Innovation, and Organizational Change (SIG-OSRA)

 

August 13-15, 2015, Puerto Rico (http://amcis2015.aisnet.org)

 

Deadline for paper submissions: February 25, 2015

 

 

+++ MINI-TRACK CHAIRS +++

 

Lars-Olof Johansson

School of Information Science

Halmstad University

Sweden

lars-olof.johansson@hh.se

Jens Poeppelbuss

Industrial Services Group

University of Bremen

Germany

jepo@is.uni-bremen.de

 

+++ TRACK DESCRIPTION +++

 

During the last twenty years or so, organizations have strived to become more process-oriented and also more co-creative when delivering value in terms of services and products to their customers. A fundamental principle of both process orientation and value co-creation is to span boundaries within and across organizations. For boundary spanning, organizations, employees and customers (or people in general) rely on information systems as well as related techniques, models and methods.

 

In today’s world, boundaries are becoming increasingly dynamic. On the one hand, inter- and intra-organizational boundaries blur as people engage with each other in social media or other virtual communities. Organizations utilize web-based platforms with externals, e.g., in order to gather ideas for innovations from their customers and to streamline operations with business partners. Looking at the internal of the organization, employees are expected to participate actively in business process management (e.g., in terms of Social BPM), knowledge management and organizational learning in order to create customer value and, of course, increased corporate revenue. On the other hand, new boundaries can also emerge through the use of information systems in the process of creating customer value. Reasons for this are manifold, including digital connections that do not work instantaneously due to incompatible information systems, work practices that are not synchronized, and diverging organizational cultures.

 

This mini-track intends to serve as a platform for research on the intersections between business process management, knowledge management and organizational learning, taking a boundary spanning perspective. We invite contributions from various disciplines including information systems, information management, organization, science, computer science and management science. Interdisciplinary research that connects the aforementioned areas is also welcome. We encourage papers applying a wide variety of methodologies, including quantitative and qualitative, empirical and theoretical research such as case studies, action research, surveys, experiments, and design science.