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(Apologies for cross-postings of
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CALL FOR PAPERS
19th Americas Conference on Information Systems (AMCIS 2013)
Minitrack: "Knowledge Management Value, Success and Performance
Measurements"
(http://amcis2013.aisnet.org/index.php?option=com_content&view=article&id=62&Itemid=58)
August 15-17, 2013, Chicago, Illinois, USA (http://amcis2013.aisnet.org)
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Deadline for paper submissions: February 22, 2013
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More information: http://amcis2013.aisnet.org/index.php?option=com_content&view=article&id=84&Itemid=60
Minitrack Description
==================
Research into knowledge management (KM), organizational
memories, and organizational
learning has been affected by investigations such as
implementation aspects,
system developments, or knowledge flows during a number of
years. Therefore,
a high maturity level of KM research has been achieved. However,
organizational
KM initiatives are more and more faced with budget cuts and
justification
demands due to intense competition in today’s business
environments. The
influences of the rapid pace of globalization and of the ongoing
liberalization
of national and international markets lead to the emergence of
increased
pressure on existing companies. Project managers of KM
initiatives like
Chief Knowledge Officers need to justify their budgets and thus
are in
need of qualitative and quantitative evidence of the
initiatives’ success.
In addition, ROI calculations and traditional accounting
approaches do
not tell an adequate story when proposing knowledge-based
initiatives.
This minitrack explores research into strategies, methodologies,
and stories
that relate to measure this success. In addition, this minitrack
will be
used to explore the bodies of performance measurements that
define the
current state of research in measuring KM, organizational
memory, and organizational
learning success. Eventually, another purpose of this minitrack
is to present
research on how to value knowledge-based initiatives.
Topics of interest include, but are not limited to:
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* Frameworks and models for assessing knowledge management
and/or organizational
memory systems
* Methodologies and processes for
measuring
knowledge management and/or organizational memory success and
performance
* Impact of knowledge management
strategy,
organization, systems, culture, and other issues on knowledge
management/organizational
memory success
* Organizational
effectiveness/efficiency
due to knowledge management/organizational memory/organizational
learning,
knowledge and organizational memory use
* Knowledge management,
organizational
memory, and organizational learning metrics
* Knowledge management,
organizational
memory, and organizational learning success factors and key
performance
indicators
* Benchmarking of knowledge
management/organizational
memory initiatives
* Case studies of knowledge
management
and organizational memory success and performance measurements
* Measuring knowledge management
and/or
organizational memory performance in global organizations and
globally
dispersed communities
* Effectiveness and/or efficiency
of
knowledge management/organizational memory systems
* Modeling and measuring the
impact
of social software on knowledge management performance
* Defining knowledge management
and
organizational memory success
* Rigorous anecdotes and user
stories
and their theoretical basis to facilitate the value of
knowledge-based
initiatives
* Developing grounded theory
approaches
to valuing knowledge-based initiatives
Minitrack Co-Chairs
=================
Murray E. Jennex, San Diego State University, USA,
mjennex@mail.sdsu.edu
Stefan Smolnik, EBS Business
School,
Germany, stefan.smolnik@ebs.edu
EBS Universitaet fuer Wirtschaft und Recht gemeinnuetzige
GmbH, Amtsgericht Wiesbaden HRB 19951;, Umsatzsteuer-ID DE
113891213; Aufsichtsrat: Dr. Hellmut K. Albrecht,
Vorsitzender; Geschaeftsfuehrung: Professor Dr. Rolf D.
Cremer, Präsident; Georg Nikolaus Garlichs, Kanzler