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Everyday Automation Experience -
Non-Expert Users Encountering Ubiquitous Automated Systems
Workshop at CHI‘19, Glasgow, UK, May 5th 2019
http://everyday-automation.tech-experience.at
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IMPORTANT DATES
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Submission of position papers: February
10th 2019
Decision to authors: March 1st, 2019
Workshop date: May 5th 2019
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CALL FOR PAPERS
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Automation is starting to accompany us in many forms
of everyday life and is thus leading to changing practices in
various domains and applications areas. House owners
orchestrate their appliances in their 'smart homes', drivers
negotiate control with their cars, public transport passengers
are starting to use autonomous buses, shoppers do not deal with
human sales attendants any more, and workers in factories see
themselves in the role of monitoring rather than
actively controlling. This emergent role of automation in our
environment has an impact on the way how people can be supported
in perceiving, monitoring and configuring technologies in a
variety of situations.
This workshop investigates the requirements and
design criteria for automation that are experienced by
non-experts in everyday situations. It provides a
multi-disciplinary forum for researchers and practitioners
working on automated systems and corresponding human
interactions.
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TOPICS OF INTEREST
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We approach the user experience of ubiquitous
automated systems by focussing on three fundamental challenges.
Potential respective research topics include (but are not
limited to):
Automation Intelligibility
* How and when to communicate the state of
a ubiquitous automated system to non-experts (considering the
requirements of a specific application domain)?
* How to provide non-expert users with an overall understanding
of the reasoning of a system?
* How to communicate human intervention opportunities and
potential consequences?
* How to design for cross-domain intelligibility of ubiquitous
automated systems?
* How to allow people without programming skills to personalize
the behavior of a system?
Experienced Control
* How to efficiently provide non-expert users with required
knowledge and feedback to deal with an automated system in
an exceptional state?
* How to allow human interventions in complex automated
procedures?
* How to design for negotiating control between user and system
(how much control should the user have)?
* How to design for an efficient and enjoyable interplay of
non-expert users and automated systems?
Capturing Automation Experience
* How to adequately capture and theoretically frame
experiences with ubiquitous automated systems that are
encountered unobtrusively?
* Which methods and approaches are specifically beneficial for
capturing users' everyday automation experiences?
* What commonalties and differences exist when studying
automation experiences in different application domains
(e.g., influences of contextual characteristics)?
* How to capture and characterize experience with completely
autonomous systems without any user interface (e.g.,
heating management systems)?
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PARTICIPATION AND SUBMISSION
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* Participants are asked to submit a position paper
describing their recent or future work in the field of
'everyday automation experiences'.
* Position papers must be formatted according to the CHI
Extended Abstract template and comprise between three and five
pages.
* Position papers must be submitted in PDF format to
https://easychair.org/conferences/?conf=automationxp19.
* The submissions will be reviewed by the organizers (and
additional experts, if required) based on
relevance, originality, significance and quality.
* Upon acceptance, at least one author of each accepted position
paper must attend the workshop.
* All workshop participants must register for both the workshop
and for at least one day of the main conference.
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WORKSHOP ORGANIZERS
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Peter Fröhlich, AIT Austrian Institute of Technology
Matthias Baldauf, University of Applied Sciences St.Gallen
Thomas Meneweger, University of Salzburg
Ingrid Erickson, Syracuse University
Manfred Tscheligi, University of Salzburg and AIT Austrian
Institute of Technology
Thomas Gable, Microsoft
Boris de Ruyter, Philips Research and Radboud University
Nijmegen
Fabio Paternó, C.N.R.-ISTI Pisa
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CONTACT
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--
Mag. Thomas Meneweger
Research Fellow
Center
for Human-Computer Interaction
University of Salzburg
Jakob-Haringer-Straße 8 / Techno 5
5020 Salzburg,
Austria