-------- Original Message --------
Dear Colleagues,
On behalf of the Journal of Electronic Commerce Research (JECR), I
am pleased to announce that Vol. 11, Number 4, 2010 issue of JECR is
now available at the journal web site:
"http://www.csulb.edu/journals/jecr/c_i.htm". This is a hybrid issue
that contains two sections: the Special Section on Electronic Human
Resource Management and the Global IT-Workforce in an e-Business
Environment, guest co-edited by Dr. Sven Laumer,
Otto-Friedrich-University Bamberg, Germany, Dr. Andreas Eckhardt,
Goethe University Frankfurt am Main, Germany, and Dr. Tim Weitzel,
Otto-Friedrich-University Bamberg, Germany, and the Regular Section
edited by Dr. Melody Kiang.
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Special Section on Electronic Human Resource Management and the Global
IT-Workforce in an e-Business Environment:
Electronic Human Resources Management in an E-Business Environment
Sven Laumer Centre of Human Resources Information Systems,
Otto-Friedrich-University at Bamberg, Germany
Andreas Eckhardt Centre of Human Resources Information Systems, Goethe
University Frankfurt am Main, Germany
Tim Weitzel Centre of Human Resources Information Systems,
Otto-Friedrich-University at Bamberg, Germany 240-250
Abstract
This special issue on Electronic Human Resources Management (E-HRM) in
an E-Business environment looks t opportunities nd ch llenges ssoci
ted with recruiting nd developing firm‟s workforce in a digital
world characterized by endemic talent scarcity, changing values and
shifting on- and offline behaviors of candidates and employees.
We first draw on a Delphi study with leading HR executives from 25
internationally renowned large firms and on a quantitative survey with
144 HR managers from German top 1,000 firms to delineate the key
trends and issues for modern HR executives. Demographic challenges and
the war for talent are seen as the most important trends in firms of
all sizes and in all industries, even ahead of, for example, social
media or the global economic crisis. Resulting from these trends, our
survey reve ls th t HR m n gers‟ most pressing ch llenges re st
ff retention nd internal and external employer branding. Overall, the
results emphasize the importance for an E-HRM that needs to be both
effective adequately fill vacancies and efficient make best use
of scarce resources.
The papers in the special issue address some of the open issues
identified. Overall, in a peer-review process two out of nine
submitted articles were selected for the special issue (22 per cent
acceptance). The first paper by Stefan Strohmeier scrutinizes how
e-portfolios can improve e-recruiting and talent management. The
second paper by Sharna Wiblen, David Grant and Kristine Dery uses a
single case study to learn how a shift from HRM to E-HRM can affect
talent management and people in n org niz tion nd tr nsform
firm‟s IT nd HR function.
Keywords: E-HRM (Electronic Human Resources Management), HRIS (Human
Resources Information Systems), talent management, recruiting,
e-recruiting, talent management, computer personnel research
******************************************************************************************************
Transitioning to a New HRIS: Reshaping of Human Resources And
Information Technology Talent
Sharna Wiblen Discipline of Work and Organisational Studies, Faculty
of Economics and Business, University of Sydney, Australia
David Grant Discipline of Work and Organisational Studies, Faculty of
Economics and Business, University of Sydney, Australia
Kristine Dery Discipline of Work and Organisational Studies, Faculty
of Economics and Business, University of Sydney, Australia 251-267
ABSTRACT
The management of talent is increasingly recognised as critical to
organisational performance, particularly during periods of change.
This is evident in large scale change projects that are
technologically based and where major changes to processes typically
require shifts in skills and capability requirements. Based on a
single in-depth case study, this paper presents a comprehensive
exploration of an organisation‟s decision to transition from
their proprietary stand-alone HRIS system to an integrated vendor
system. The study shows how this transition ultimately led to the
reshaping of the organisation‟s understanding of the talent
requirements in both the Human Resources (HR) and information
technology (IT) functions and resulted in a new approach to the
management of talent. By applying a social construction of technology
based approach (SCOT), we argue that it is important for those
involved in the study and practice of transitioning technology to be
mindful of the potential consequences for talent and talent
management.
Keywords: Human Resource Information Systems (HRIS), E-HR, talent
management, social construction of technology (SCOT)
*************************************************************************************************
Electronic Portfolios in Recruiting? A Conceptual Analysis of Usage
Stefan Strohmeier Department of Management Information Systems,
Saarland University, Germany 268-280
ABSTRACT
Electronic portfolios constitute a prominent educational innovation
which aims at the systematic self-controlled development of
qualifications based on a meaningful collection of electronic items.
As a commonly supposed interesting side effect, literature supposes
e-portfolios also as particular suitable tools for recruiting
employees, while systematic studies are missing. The current paper
therefore critically examines this view using a parsimonious model of
technology acceptance and uncovers diverse usage conditions. As the
main result, recruiting e-portfolios have to be understood as a
distinctly ambivalent concept, adoptable only in a restricted and
contingent way, while there are several organizational and
particularly technical measures that could improve future e-portfolio
usage in recruiting.
Keywords: electronic portfolios, recruiting, electronic HRM,
technology acceptance
********************************************************************************************************
********************************************************************************************************
Regular Section:
A Classification Scheme for Analyzing Web 2.0 Tourism Websites
Scott Bingley School of Management and Information Systems, Victoria
University, Australia
Stephen Burgess Centre for Tourism and Services Research, Victoria
University, Australia
Carmine Sellitto Centre for Tourism and Services Research, Victoria
University, Australia
Carmen Cox School of Hotel, Tourism and Resort Management, Bond
University, Australia
Jeremy Buultjens Australian Regional Tourism Research Centre, Southern
Cross University, Australia 281-298
ABSTRACT
This article proposes a Web 2.0 classification scheme developed from a
study of tourism websites that have adopted Web 2.0 features. The
article goes on to outline various website analysis techniques noted
and reported in the literature. Moreover, the authors contend that
these previously documented approaches are inadequate when used to
analysis commonly encountered features associated with typical Web 2.0
website many sites containing a combination of weblogs (blogs),
videos, rating systems, images or other forms of user-generated
content. The article continues with an example of how the authors
developed their own approach to the analysis of Web 2.0 websites for a
research study conducted on Web 2.0 tourism websites. A
snapshot‟ of comments from the blogs on each Web 2.0 website
was classified according to a blog classification scheme proposed by
Nardi, Sherman and Mansfield [2004]. The usefulness of the
classification is highlighted as it provides a new perspective on the
analysis of blog comments.
Keywords: Web 2.0; user-generated content, UGC, blogs, classification
scheme; analysis; tourism
*************************************************************************************************
Machine and Person Interactivity: The Driving Forces Being Influences
on Consumers Willingness to Purchase Online
Nichaya Suntornpithug Department of Management and Marketing, Indiana
University-Purdue University Fort Wayne, USA
Joseph Khamalah Department of Management and Marketing, Indiana
University-Purdue University Fort Wayne, USA 299-325
ABSTRACT
This paper proposes and tests a model using two dimensions of
interactivity (machine and person) to predict consumers' intentions to
purchase online. Analysis of the results of an online survey of 1,744
respondents revealed that machine interactivity is positively
associated with online purchase intentions through its influence on
physical telepresence, attitudes, perceived behavioral control and
trust. Person interactivity is positively associated with online
purchase intentions through its influence on social telepresence,
subjective norms, perceived behavioral control and trust. This paper
also compares the relative influence of machine interactivity and
person interactivity on intention to purchase online. Implications of
the results are discussed to provide guidance for future research and
business recommendations to marketers.
Keywords: interactivity, online purchase, electronic commerce, machine
interactivity, person interactivity
**************************************************************************************************
Personalization Research in E-Commerce: A State of the Art Review
(2000-2008)
Christoph Adolphs Institute for IS Research, University of
Koblenz-Landau, Germany
Axel Winkelmann Institute for IS Research, University of
Koblenz-Landau, Germany 326-341
ABSTRACT
E-commerce product personalization and website personalization have
been a topic of interest to a lot of researchers during the last
years. As such, academic research in the area of personalization in
e-commerce should rely on a rigorous literature review first in order
to identify existing research and acknowledge the state of the art in
research. This article provides a vast overview on personalization
literature with a special focus on e-commerce (e.g. recommender
systems). This literature, respectively our approach, can be used by
fellow researchers to identify the basic literature for their own
work. It serves as a rigorous way of retrieving literature for other
fields in their scientific research.
A complete reference list is presented as well as additional figures
and tables analyzing the personalization literature in general and
according to an emerging classification. The three major categories of
personalization research in e-commerce are: implementation,
theoretical foundations, and user centric aspects under which
there are several subcategories into which the papers can be
classified. The reviewed articles (42 in total out of 15,116) were
taken from all the relevant, high ranked (A to C) journals according
to the journal ranking list: JOURQUAL2.
Keywords: personalization, e-commerce, state of the art,
classification, literature review
****************************************************************************************
Influence of Consumers Online Decision-Making Style on Comparison
Shopping Proneness and Perceived Usefulness of Comparison Shopping
Tools
Young A Park Department of Business Administration, Catholic
University of Daegu, Republic of Korea
Ulrike Gretzel Department of Recreation, Park & Tourism Sciences,
Texas A&M University, USA 342-354
ABSTRACT
Applications to support online comparison shopping are expected to
become increasingly available to consumers. However, not all consumers
equally engage in online comparison shopping and, thus, would not
necessarily benefit from such tools. The study proposes that the
perceived usefulness of comparison shopping tools depends on
consumers‟ comparison shopping proneness, which in turn is
influenced by consumers‟ online decision-making styles. An
online survey using a consumer research panel was conducted to test
the hypotheses in the context of travel comparison shopping tools. The
results suggest that some consumer decision-making style dimensions
influence comparison shopping proneness while others have no
influence. Perceived usefulness of comparison shopping tools is
influenced by comparison shopping proneness as well as directly by
some of the online decision-making style dimensions. Implications for
online marketing and directions for future research are provided.
Keywords: Online decision-making style, comparison shopping proneness;
online shopping; comparison shopping tools
********************************************************************************************
Dr. Melody Kiang
Professor,
Information Systems Department
College of Business Administration
California State University at Long Beach
Long Beach, CA 90840
Tel: 562-985-8944
Fax: 562-985-5478
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