CfP: MCIS2011 / Track "e-Services and Business Process Management"

http://www.mcis2011.org/wp-content/uploads/2010/09/MCIS2011_eServices_BPM.pdf
Submission date: May 2nd, 2011

TRACK DESCRIPTION
Business Process Management (BPM) has emerged as an important field in information systems research. It roots in concepts such as workflow management, business process reengineering, and total quality management. BPM to date characterizes an integrated management approach. As such, BPM seeks to develop a wide range of organizational capabilities facilitating excellence and innovation in business including: IT, Methods, Strategic Alignment, Governance, People and Culture.

In an advancing information society, effective and efficient business processes not only contribute to business prosperity, but also form the basis for the provision of diverse services of our private and social life like it is discussed in research on e-Services. Here, the management of processes across organizational, sectoral, and national boundaries plays an essential role. While former information systems used to be designed according to requirements of specific sectors and business domains (such as production planning and control, retail, banking, or administration) in the e-Service area, new information systems may be designed overcoming such boundaries. Such information systems may for example integrate all services relevant for a customer on one platform like banking services, educational services, health services, social services, and governmental services just to name a few relevant for a typical private household. However, major challenges arise from integrating s
uch services in the most efficient and effective way.

The aim of the e-Services and BPM track is to provide a forum for thought leaders in this area seeking to assist in further leveraging the use of e-Services in our modern economy and society. We believe that BPM can largely contribute to these challenges and, thus, invite contributions on the intersection between e-Services and BPM. We welcome rigorous and relevant contributions from a wide variety of research methods. Submissions will be reviewed by at least three members of the international program committee, and best papers will be recommended for fast track to prestigious BPM-related journals.

RELEVANT TOPICS
Examples of topics include but are not limited to:
• BPM in e-Business, e-Commerce, e-Health and e-Government
• Success factors and measures of BPM in e-Service environments
• Inter-organizational BPM
• Collaborative BPM
• BPM governance in e-Service environments
• Business process innovation based on e-Services
• Process outsourcing/off-shoring
• Design of BPM artifacts leveraging e-Services in economy and society
• Process-aware and service-oriented Information Systems
• BPM in different fields of applications
• BPM and social software
• BPM and culture
• Business models for service ecosystems
• Success factors for service ecosystems
• Enterprise modeling and application integration services
• Monitoring of services, process mining, and quality of service
• E-Service enabled solutions and processes

IMPORTANT DATES
• Deadline for submissions: May 2nd, 2011
• Notification of acceptance: June 15th, 2011
• Camera-ready versions: July 1st, 2011

TRACK CHAIRS
• Helmut Krcmar, TU München, Germany (krcmar@in.tum.de)
• Jan vom Brocke, University of Liechtenstein (jan.vom.brocke@uni.li)

 
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