<apologies for cross-posting>
Call for Papers: Best Practices
in Social Media at Non-profit, Public, Education, and
Healthcare Organizations, A special issue
of Social Science
Computer Review (SSCR) Journal.
Guest
Editors
Gohar
Feroz Khan, Korea University of Technology &
Education, email: gohar.feroz@kut.ac.kr
Mark
C. Hoffman, Grand Valley State University, email: hoffmanm@gvsu.edu
Tomasz
Misztur, Cracow University of Economics Poland, email: miszturt@uek.krakow.pl
Key
Dates
Deadline
for Submissions: July 30, 2013
First
Review Due: September 30, 2013
Author
Notification: October 15, 2013
Revised
Version Due: November 30, 2013
Acceptance:
December, 15, 2013
Special
Issue Published: Early 2014
Introduction
Interaction
facilitated by social media is becoming an integral part
of life in contemporary society, tweaking the human
psyches deep need to connect. Having changed the
creation, sharing, and consumption of information, it
inevitably must be integrated into the operation of most
human organizations. While some organizations readily
adapt themselves to social media, the majority have
struggled. While many public-serving organizations are
trying to embrace social media, these government,
nonprofit, education, and healthcare organizations have
complex legal and ethical environments that create special
concerns and constraints. For these organizations, social
media can be a challenge to: perceived non-partisanship
and fairness; student, patient, victim, or client
confidentiality; facility security; employee productivity;
protection of intellectual capital; information and
reputation management; and regulatory compliance and
enforcement processes.
The
special issue of SSCR aims to investigate and understand
different aspects of social media use in government,
nonprofit, education, and healthcare organizations. We are
soliciting original contributions in the form of
evidence-based, best practices studies, scholarship on
legal and ethical issues, case studies, and empirical
research. All lenses of inquiry, including strategic,
organizational, behavioural, legal, economic, and
technical are encouraged. We are particularly interested
in interdisciplinary and international research that
develops and applies multiple perspectives. We are
interested in success stories, but we believe that
valuable lessons can be learned from failures as well.
Areas to address include, but are not limited to, those
listed below:
Best
practices
- How are government,
nonprofit, education, and healthcare organizations using
social media to engage, educate, connect and collaborate
with their external communities? Or with their
volunteers and employees?
- What should employees say and
how should they identify themselves when using social
media? Will their contacts differentiate their personal
activity from their official activity?
-
How is both freedom of speech and a safe, civil
environment ensured in a social media environment?
- How can privacy and security
be protected when photos, videos, and comments are
distributed live, and then quickly redistributed?
- What should be done when
third parties (such as former employees and contractors)
violate the privacy of clients, expose confidential
information, or disseminate misinformation?
-
How are employees and volunteers informed about social
media policies?
- How is the effectiveness of a
social media strategy monitored and measured?
- What mechanisms retard the
spread of scams, misinformation and manipulations.
Empirical
questions
- What are the costs and risks
associated with integrating social media?
- How do social media influence
administrative ethics and professionalism?
- How is social media bridging
international and jurisdictional borders?
-
Do social media enhance or hinder connections to
specific audiences based on age, income, or other
socio-demographic characteristics?
- Which social media tools are
most used and most effective?
- How often do social media
support knowledge-sharing between organizations?
- How much do social media
improve fund-raising and volunteer recruitment efforts?
- What is the cost of social
media addiction in the workplace?
Submission
Guidelines
Original
Manuscripts should be prepared according to the SSCR
author guidelines available at http://sm-insight.wikispaces.com/SSCORE+Special+Issue+Submission+Guidelines
About
SSCR
SSCR is
an interdisciplinary journal covering social science
instructional and research applications of computing, as
well as societal impacts of information technology.
Published quarterly, topics include: artificial
intelligence, business, computational social science
theory, computer-assisted survey research, computer-based
qualitative analysis, computer simulation, economic
modeling, electronic modeling, electronic publishing,
geographic information systems, instrumentation and
research tools, public administration, social impacts of
computing and telecommunications, software evaluation, and
world-wide web resources for social scientists.
Impact
Factor: 1.075
Ranked: 58
out of 99 in Computer Science, Interdisciplinary
Applications, 26 out of 89 in Social Sciences,
Interdisciplinary and 28 out of 83 in Information Science
& Library Science. Source: 2011 Journal Citation
Reports® (Thomson Reuters, 2012)
Journal
web-site: http://ssc.sagepub.com/
Send
inquiries and manuscripts to Dr. Khan at gohar.feroz@gmail.com, Phone: +82-10-5510-8071
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