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(Apologies for cross-postings of this
announcement.)
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CALL FOR PAPERS
16th Americas Conference on Information Systems (AMCIS 2010)
August 12 - 15, 2010 (Thursday-Sunday)
Swissôtel Lima (http://www.swissotel.com/EN/Destinations/Peru/Swissotel+Lima/HOTEL+HOME/Hotel+Home.htm)
Track: Performance and Measurement
Minitrack: Information Systems Success & Benchmarking
Annual worldwide spending on information technology (IT) has been
increasing
for many years. By 2010, International Data Cooperation expects the
total
expenditure on IT to reach 1.48 trillion US dollars (IDC 2007).
Simultaneously,
however, a greater number of information systems (IS) failures are
still
emerging. A questionnaire-based survey carried out in 2006 in the USA
indicated
that only 62% of software projects were considered successful (Verner
et
al. 2006). The measurement of investments and developed systems'
success,
as well as the paradox of high investments and low productivity returns
("productivity paradox") therefore remains a top concern for
both practitioners and researchers (Brynjolfsson 1993). During the last
two and a half decades, research on measuring IS success - the
clarification
of an important dependent variable in IS research - has been a popular
stream of research. A number of models have been proposed in attempts
to
define IS success and identify the various causes of success or failure
respectively. Complementary, the benchmarking method allows for an
external
perspective on the unit of analysis and therefore for an
inter-organizational
comparison. Thus, organizations are able to assess costs and benefits
of
IS with respect to a peer group. In addition, benchmarking establishes
standards as well as a shared understanding and common procedures.
Researchers
and practitioners interested in submitting papers to this minitrack are
encouraged to present research into strategies, methodologies, and
stories
that relate to assess and benchmark IS. In addition, this minitrack
will
be used to explore the bodies of performance measurements that define
the
current state of research in measuring IS success.
Topics and research areas include, but are not limited to:
* Frameworks and models for assessing IS success/effectiveness
* Measuring IS success/effectiveness in global organizations and
globally
dispersed communities
* Impact of strategic, organizational, process-related, cultural, and
other
issues on IS success
* Critical discussion of existing approaches (D&M IS Success Model,
TAM, etc.)
* IS success factors and key performance indicators
* Benefits management/measurement
* Benchmarking initiatives comparing IS across different organizations
and industries
* Exploring security system success and security benchmarking
* Cost and Benefit Measurements of Privacy and Security
* Empirical studies evaluating different topics and kinds of IS such as
- Customer Relationship Management Systems
- Project (Portfolio) Management Systems
- Knowledge Management Systems
- Decision Support Systems
- Collaborative Systems
- Enterprise Systems
- Management topics (e.g. IS strategies, IS
governance)
- IT service management frameworks
* Case studies of IS success and performance evaluation
* System Requirements lead to System Success
Authors of selected papers will be invited to prepare enhanced versions
for fast track journal publication in the Business Process Management
Journal
(BPMJ) special issue on "Information systems evaluation and
benchmarking
for business performance improvement" (http://info.emeraldinsight.com/products/journals/call_for_papers.htm?id=1870).
Co-chairs:
Simone Rudolph (Primary Contact)
fortiss
Munich Software und Systeme Institute
Technische Universitaet Muenchen
Guerickestraße 25
80805 Munich, Germany
Phone: +49 89 360 35 2219
Fax: +49 89 360 35 2250
E-Mail: Rudolph<at>fortiss.org
Nils Urbach
Institute of Research on Information Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel, Germany
Phone: +49 6723 991 250
Fax: +49 6723 991 255
Email: Nils.Urbach<at>ebs.edu
URL: http://www.ebs.edu/iris
Stefan Smolnik
Institute of Research on Information Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel, Germany
Phone: +49 6723 991 246
Fax: +49 6723 991 255
Email: Stefan.Smolnik<at>ebs.edu
URL: http://www.ebs.edu/iris
We invite you to join us in the most unique location that AIS has ever
held a conference. AMCIS 2010 will be in Lima, Peru. This extraordinary
opportunity combines the strengths of networking with experienced world
leaders in IS/IT with the venue of Lima and its surrounding
attractions.
Sessions will be presented in English, Spanish, and Portuguese.
Important dates:
* March 1, 2010: Deadline for paper, panel, workshop, and tutorial
submissions
* April 12, 2010: Notification of acceptance of papers, panels,
workshops,
and tutorials
* April 26, 2010: Final copy due
Instructions for Paper Submission:
If you would like to submit a research paper to the 16th Americas
Conference
on Information systems (AMCIS 2010), please visit the Minitrack Details
at http://www.amcis2010.org/home/index.php?option=com_content&task=view&id=58&Itemid=100
to determine which Minitrack is most suitable for your paper. You
can then submit your paper using the online submission system at http://mc.manuscriptcentral.com/amcis2010
Additional details may be found on the AMCIS 2010 primary website: http://www.amcis2010.org/