-------- Original Message --------
First Call for Papers:
HWID2012 working conference on “Work Analysis and
HCI”
HWID Conference Website: <to come>
Hosted by Copenhagen Business School
Venue: Copenhagen Business School (CBS), Solbjerg
Plads 3,
DK-2000 Frederiksberg, Denmark
Wednesday and Thursday, 5 – 6 December 2012, in
Copenhagen, Denmark
Deadline for submissions: August 1st, 2012.
=========================================================
Theme, Scope and Focus:
The HUMAN WORK INTERACTION DESIGN 2012 (HWID 2012)
working conference analyzes the combination of empirical Work
Analysis and Human computer interaction (HCI).
Human work analysis involves user goals, user
requirements, tasks and procedures, human factors, cognitive and
physical processes, contexts (organizational, social, cultural).
In particular in the HCI and human factors tradition, work is
analyzed as end-user tasks performed within a work domain. The
focus is on the user’s experience of tasks (procedures) and the
artefact environment (constraints in the work domain).
Hierarchical Task Analysis (Annett & Duncan, 1967) and Work
Domain Analysis (Salmon, Jenkins, Stanton, & Walker, 2010)
are among the methods that can be used to analyse the
goal-directed tasks, and map the work environmental constraints
and opportunities for behavior. In addition, there is a strong
tradition in HCI for studying work with ethnographic methods
(Button & Sharrock, 2009) and from socio-technical
perspectives (e.g., Nocera, Dunckley, & Sharp, 2007). These
approaches focus on work as end-user actions performed together
with other people in a field setting, that is, the user’s
experience of using systems are social and organizational
experiences. User experience, usability and interaction design
are influenced by these approaches and techniques for analyzing
and interpreting the human work, which eventually manifests in
the design of technological products, systems and applications.
The working conference will present current
research of human work interaction design and industrial
experiences in a wide spectrum of domains such as medical,
safety critical systems, e-government, enterprise IT solutions,
learning systems, information systems for rural populations,
etc. The relevant domains not mentioned here could also be
considered.
The purpose of the working conference is to enable
practitioners and researchers to analyze the relation between
empirical work analysis and HCI/user experience. After the
conference, a limited number of selected papers will be
published in an IFIP Springer book. We expect the participants
will be people from industry and academia with an interest on
empirical work analysis, HCI, interaction design and usability
and user experience in work situations and at the workplace. The
working conference will be conducted in a good social atmosphere
that invites to openness and provides time to reflection and
discussion about each of the accepted papers and cases.
We are interested in submissions that discuss the
before mentioned aspects of work analysis and how the results of
these manifests in the design of technological products, systems
and applications. Also, today generic designs are applied to
use-situations with very different purposes, as using the same
social software or game for work and leisure situations. Thus,
design shifts from design of a technology to design of various
use-situations encompassing the same technological design, and
we find that there is a need to discuss the relations between
work analysis and design in both situations.
The topics include, but are not limited to:
- Techniques and methods for mapping the
relations between work analysis and interaction design
- Translating (Cognitive) Work
Analysis to Interaction Design
- How work analysis can feed HCI
testing and evaluation
- Work analysis and HCI in medical
and safety critical ICT
- Work analysis and HCI in business
contexts
- Work analysis and HCI in
enterprise-level systems
- Work analysis and HCI in
e-government services
- Work analysis and HCI in Mobile
Devices
- User experience in work situations
and at the workplace
- Design cases bridging the gap
between work analysis and interaction design
- Socio-technical theory and HCI
combined
- Work analysis and HCI in cultural
contexts
- The concept of Work Analysis (Enid
Mumford, Tavistock, “work style“, HCI work analysis, cognitive
work analysis, more)
- Theory for relating interaction
design and work analysis
- Synergies between work analysis and
model-driven interface development
- Evolution of interface models in
accordance to evolving human activity systems
- Impact of emerging interaction
technologies in human work practice
Submission guidelines:
We invite two types of papers:
- Full research papers (10 pages)
- Industry – case studies & work
in progress (4 pages)
0#anchor10. Download paper template with format
specifications: typeinst.doc. All papers should be in the
working conference publication format and sent as both pdf and
MS Word files to tc.itm@cbs.dk anddinesh@cdac.in by
August 1st 2012. An IFIP Springer copyright form must be filled
in for each paper. They can be downloaded from http://www.springer.com/series/6102.
Acceptance notification for conference papers:
Notification of acceptance will be provided by 1st
October 2012. All accepted papers will be published in the
working conference proceedings in the form of an electronic copy
with ISBN and made available to the participants.
Selection of Papers for IFIP Springer Book:
During the review process, the reviewers are asked
to evaluate (also among papers from industry and students)
whether the paper is suitable for an IFIP Springer book. We aim
at most accepted full research papers to be included here, but
also the possibility to have a very interesting perspective from
industry or similar represented. This IFIP Springer book will be
available after the conference. In addition, four to five papers
will be selected for further development for a special issue in
the International Journal of Socio-technology and Knowledge
Development.
Organizers:
- Torkil Clemmensen, Associate Professor,
Department of IT Management, CBS, Denmark, Denmark
- Dinesh Katre, Associate Director & HOD,
Human-Centred Design & Computing, Centre for Development
of Advanced Computing (C-DAC), Pune, India
- Rikke Orngreen, Associate Professor, The
research programme of Media and ICT in a Learning Perspective,
Danish School of Education, Aarhus University, Denmark
- Pedro Campos, Assistant Professor,
University of Madeira, Campus Universitario da Penteada,
Funchal, Portugal
- José Abdelnour Nocera, Postgraduate
Computing Field Leader, Head of Centre for
Internationalisation and Usability, University of West London,
United Kingdom
- Arminda Lopes, Instituto Politécnico de
Castelo Branco, Portugal
Program committee:
- Annelise Mark Pejtersen, Professor, Center
of Cognitive Systems Engineering and the University of
Washington, Denmark and USA.
- Sergio España Cubillo, Investigador,
Universidad Politécnica de Valencia, Spain
- William Wong, Professor of Human-Computer
Interaction and Head, Interaction Design Centre, Middlesex
University, London
- Anirudha Joshi, Associate Professor,
Industrial Design Centre, Indian Institute of Technology,
Mumbai, India
- Anant Bhaskar Garg, Professor, Centre for
behavioural and cognitive sciences(CBCS), University of
Allahabad, India
- Thomas Visby Snitker, CEO, SnitkerGroup,
UXalliance, Denmark
- Pradeep Yammiyavar, Professor, Department
of Design, Indian Institute of Technology, Guwahati, India
- Shailey Minocha, Associate Professor, The
Open University, Milton Keynes, United Kingdom
- Morten Hertzum, Associate Professor,
Computer Science, Roskilde University, Denmark
<…more to come...>
About the conference:
The Human Work interaction Design (HWID) working
conference is organized by IFIP TC 13.6 working group, see http://hwid.cbs.dk/.
The 1st HWID conference was organized at Madeira, Portugal in
2006 (Clemmensen, Campos, Orngreen, Pejtersen, & Wong,
2006). The 2nd HWID conference took place at Pune, India in 2009
(Katre, Orngreen, Yammiyavar, & Clemmensen, 2010). In
continuation with this series of the IFIP WG 13.6 on Human Work
Interaction Design, the 3rd HWID conference will be held at
Copenhagen, Denmark on 5-6 December 2012.
Jacob
Nørbjerg, Associate
Professor Ph.D.
Department
of IT Management
Copenhagen
Business School
Howitzvej
60
DK-2000
Frederiksberg
Ph:
+45 3815 2478
Cell: +45
2479 4350
E-mail:
jno.itm@cbs.dk
www.cbs.dk/staff/noerbjerg