Call for Papers

17th Americas Conference on Information Systems

August 4-7, 2011, Detroit, MI, USA

 

Track: HUMAN COMPUTER INTERACTION

Mini Track Title: NEGATIVE COGNITIONS ABOUT INFORMATION SYSTEMS

 

DESCRIPTION

 

There is an increasingly persistent dichotomy in the way that emerging Information Systems (IS)-enabled patterns for work and collaboration are affecting IS users. On the one hand, they enable vast improvements in processes and decisions. On the other, they lead to negative cognitions and outcomes such as stress, frustrations and information overload. There has been a recent surge of interest in negative cognitions associated with using IS, related, for example, to technostress (Tarafdar et al forthcoming, Ragu-Nathan et al 2008), intrusiveness and deceptiveness (Cenfetelli and Schwarz, forthcoming), credibility and deception (Jensen, Lowry, et al. 2010), addiction to technology use (Turel et al. forthcoming), and distrust (Dimoka 2010). These studies explore various facets of detrimental conditions that users of IS experience, conditions that, given the ubiquity of IS use, are potentially pervasive.

 

The object of this mini-track is to develop theoretical insight and understanding on HCI topics

and issues that address this “troubling” side of IS. Submissions addressing all aspects of this topic are welcome. We welcome conceptual, theoretical or empirical research papers. We particularly welcome papers that apply theories and perspectives from different disciplines (e.g. theories of stress from the psychology literature, information overload and interruption from information science, and work-life balance from industrial management) to examine various aspects of this phenomenon.

 

Suggested Topics:

Suggested topics include, but are not limited to, the following:

 

1. Implications for design of systems and interfaces regarding:

Conceptualizations of troubling or negative interactions between IS and users, such as interruptions, information overload, constant connectivity to work related information processing, addiction to IS use, and difficulties in learning how to use constantly changing technologies and applications.

 

2. Implications for design of systems and interfaces regarding:

Outcomes from the above interactions such as stress, difficulty in concentrating, multitasking,

user dissatisfaction, effects on productivity and performance, disruption of work life balance, over-dependence on IS.

 

3. Any other HCI topics related to negative affective responses and the cause and effect relationships between cues embedded in system designs and/or methods that can mitigate or exacerbate those negative responses.

 

References:

Cenfetelli, R.T., and Schwarz, A. "Identifying and Testing the Inhibitors of Technology Usage Intentions" Information Systems Research, forthcoming.

 

Dimoka, A. "What Does the Brain Tell Us About Trust and Distrust? Evidence from a Functional Neuroimaging Study," MIS Quarterly (34:2) 2010 pp.373-396.

 

Matthew L. Jensen, Paul Benjamin Lowry, Judee K. Burgoon, and Jay F. Nunamaker, Jr. (2010).“Technology Dominance in Complex Decision Making: The Case of Aided Credibility Assessment,” Journal of Management Information Systems, vol. 27(1), pp. 181—207.

 

Ragu-Nathan, T.S., Tarafdar, M., Ragu-Nathan, B. and Tu, Q., Consequence of Technostress in End Users: Conceptual Development and Empirical Validation, Information Systems Research,

December 2008, 19, 4, 417-433

 

Tarafdar, M., Tu, Q., and  Ragu-Nathan, T.S., Impact of Technostress on End-User Satisfaction and Performance, Journal of Management Information Systems, forthcoming.

 

Turel, O., Serenko, A., and Giles, P. "Integrating Technology Addiction and Use: An Empirical Investigation of Online Auction Users," MIS Quarterly, forthcoming.

 

 

SUBMISSION SITE

http://mc.manuscriptcentral.com/amcis2011

 

IMPORTANT DATES

Deadline for paper submissions: February 28, 2011, 12:00AM PST

Notification of Acceptance: April 24, 2011

Final Copy Due: April 25, 2011

 

CHAIRS CONTACT INFORMATION

Monideepa Tarafdar (corresponding co-chair)

Associate Professor

Information, Operations and Technology Management

College of Business and Innovation,

The University of Toledo

Email: monideepa.tarafdar@utoledo.edu

 

Gregory Rose

Associate Professor of MIS

College of Business

Washington State University

Email: grose@vancouver.wsu.edu