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Mini-track: Crowdsourcing and Digital Workforce in the Gig Economy
Track: Internet and the Digital Economy
2020 Hawaii International Conference on System Sciences
(HICSS-53)
January 7-10, 2020, Grand Wailea, Maui, Hawaii, USA
Scope
Crowdsourcing is the practice of obtaining needed services and
content by soliciting voluntary contributions in the form of an
open call from a large network of individuals rather than from an
organization’s employees or suppliers. For organizations,
crowdsourcing provides an online marketplace, such as Amazon
Mechanical Turk and Upwork, to tap into the labor and intelligence
of the crowd. This emerging crowdsourcing marketplace is shaped by
six essential characteristics, including on-demand virtual labor,
open access to work, Internet access to join the crowd, human
tasks, modular technical architecture, and three stakeholders of
crowdsourcer, crowdsourcee, and crowdsourcing intermediary. During
the past decade, scholars from different disciplines have paid
increasing attention to the design and development of crowd-based
platforms and the intelligence and innovation arising from
crowdsourced contests and competitions.
Studies on the technical systems and collective intelligence are
informative, but our understanding of the crowdsourcing phenomenon
cannot be complete without a comprehensive understanding of the
crowd, the work made available on the digital platform, and its
institutional, regulatory and societal impacts. More broadly,
crowdsourcing contributes to the growth of the gig economy, the
labor market characterized by the prevalence of short-term
contracts or freelance work as opposed to permanent jobs, enabled
by on-demand apps such as Uber and TaskRabbit. Economists estimate
that the portion of U.S. workers earning a living as independent
contractors, freelancers, temps, and on-call employees jumped from
10% in 2005 to nearly 16% in 2015, and the trend continues to
grow, with predictions of independent workers comprising half of
the American workforce by 2028. Yet, our understanding of the
emerging workforce in the gig economy is still in its initial
stage.
Thus, this minitrack calls for research on the following three
critical aspects of crowdsourcing:
(1) crowdsourcing, crowd worker and digital workforce; (2) work
design and crowdsourcing work environment; and (3) gig work and
workers in the gig economy.
Topics
Topics on crowdsourcing, crowd workers and digital workforce
include, but are not limited to:
--Crowd worker participation and motivation
--Crowd worker community
--Emerging digital professions and professional development
--Employment relations in crowdsourcing
--Ethical issues in managing the digital workforce
--Global workforce in the crowdsourcing
--Psychological aspects of digital workplace (e.g., Technostress)
--Skill development and career pathways of digital workforce
Topics on work design and crowdsourcing work environment include,
but are not limited to:
--Crowdsourcing for microtasking
--Task design for crowd engagement
--Crowdsourcing contest design
--Institutional practices and policies for crowdsourcing
--Management and practice of work in hyper-digital environments
--New work routines and future work design
--Regulatory challenges of crowdsourcing
Topics on gig work and gig workers in the gig economy include but
are not limited to:
--Gigs and task design
--Gig worker motivation
--Employment relations in the gig economy
--Community effects of a distributed digital workforce
--Job and career opportunities in the gig economy
--Organizational and regulatory challenges in the gig economy
--Psychological well-beings of the gig workers
--Work-life balance of the gig workers
Important Dates
April 15, 2019: Beginning of Submission Period
June 15, 2019: Paper Submission Deadline (11:59 pm HST)
August 17, 2019: Notification of Acceptance/Rejection
September 22, 2019: Deadline for Final Manuscript
October 1, 2019: Deadline for at least one author to register for
the conference
January 7, 2020: Symposia, Workshops, and Tutorials
January 8-10, 2020: Paper Presentations
Co-Chairs of the “Crowdsourcing and Digital Workforce in the Gig
Economy” Minitrack
Nancy Deng (Primary Contact) |
ndeng@csudh.edu
Sara Moussawi |
smoussaw@andrew.cmu.edu
Joseph D. Taylor |
joseph.taylor@csus.edu
https://hicss.hawaii.edu/tracks-53/internet-and-the-digital-economy/#crowdsourcing-and-digital-workforce-in-the-gig-economy-minitrack
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