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* Apologies for cross-posting *
Call for Papers
Service Engineering and Service Management (ECIS 2013 Track)
Sponsored by AIS SIG Services
Track Chairs
Tilo Böhmann, University of Hamburg, Germany,
tilo.boehmann@uni-hamburg.de
Tuure Tuunanen, University of Jyväskylä, Finland,
tuure@tuunanen.fi
Description
An increasing number of activities of public and
private organizations are engineered and managed as services,
often creating a new potential for economic growth and welfare
through innovation and productivity gains. This development is
mirrored in the domain of information systems. This becomes
evident in developments to use service as the organizing logic for
providing IS, in the use of service as an architectural paradigm
(SOA), and in the development of internet-based service
infrastructure for processes, applications, and infrastructure.
Moreover, the increasing amalgamation of IS-enabled corporate and
consumer services create substantial opportunities to create novel
IS-enabled business services.
The information systems discipline thus needs to advance research
on phenomena related to IS as a service and IS-based
services. Researchers and practioners alike suffer from a lack
of theory-rooted knowledge for developing, engineering and
managing such services as well as leveraging IS for business
service innovation. At the same time, the success of services
challenge established concepts of the IS discipline, such as
the clear separation between corporate IS and consumer IS or
internal IS and external services. Service-focused research in IS
thus need to create and refine concepts, models, methods, and
systems to reflect these developments.
Service research and service science span several disciplines,
such as marketing, operations management,
innovation management, engineering, computer science, and IS.
Research on service engineering and management thus learns from
and contributes to a wider research discourse. Moreover, the move
into services is a global phenomenon and increasingly
a global marketplace that calls for relevant and rigorous research
that reaches across geographical and disciplinary boundaries.
The track welcomes empirical, theoretical and design work on
IT-enabled services as full research papers and research
in progress papers. Methodologically and epistemologically, the
track is open to all approaches and perspectives.
Topics of interest
The track seeks to attract research from a diversity of research
paradigms in three areas:
1) Rethinking IS as service:
- IT service management and service capability management
- Service governance, risk, and compliance
- Service architecture and modularity
- Service lifecycle management
- Service portfolio management
- Service requirements management
- User-generated services
2) Leveraging IS for value creation with service:
- IS and service business model innovation
- Data-driven services
- (Consumer) information services
- Mobile services
3) Theorizing service beyond IS:
- Contributions to interdisciplinary service science research from
an IS vantage point
- Service systems
- Reference models / meta models of service(s) / Service
ontologies
- IS and value co-creation/resource integration
Associate Editors
Angela Lin, University of Sheffield, UK
Anu Bask, Aalto University, Finland
Axel Korthaus, Victoria University, Australia
Babis Theodoulidis, Manchester Business School, UK
Christoph Riedl, Harvard University, USA
Daniel Beverungen, ERCIS Münster, Germany
David Tilson, Rochester University, USA
Eusebio Scornavacca, Victoria University of Wellington, New
Zealand
Fons Wijnhoven, University of Twente, Netherlands
Fu-Ren Lin, National Tsinghua University, Taiwan
Jan Marco Leimeister, University of Kassel, Germany
Jorge Cardoso, University of Coimbra, Portugal
Kathrin Möslein, University of Erlangen-Nürnberg, Germany
Rikard Lindgren, Chalmers University, Sweden
Roman Beck, University of Frankfurt, Germany
Stephen Kwan, University of San Jose, USA
Virpi Tuunainen, Aalto University, Finland
Yong Jin Kim, Sogang University, South Korea
Important dates (in line with all ECIS tracks)
- Submissions open: October 1, 2012
- Submission deadline: December 7, 2012 (strict and
only deadline!)
- Notification of acceptance: February 28, 2013
- Conference: June 5-8, 2013, Utrecht, The Netherlands
Formatting and Submission
Authors should submit to the track that best fits the research.
Research papers and research-in-progress papers are limited to
12 pages in length. Teaching cases can be up to 16 pages
long. All submissions must use the Word template on the web site.
Submissions to ECIS2013 must be original and must NOT already have
been published previously in a journal or conference proceedings,
nor presented at another conference. Moreover, they must NOT be
currently under consideration for publication or presentation
elsewhere. Note that a person can be (co)author of NO more than 3
submissions to ECIS 2013 to assure diversity at the conference.
Copyright
Copyright for all papers resides with the authors. By submitting
the final paper to the conference organizers, the authors agree
to allow the conference organizers to have non–exclusive use of
the material for publication in the conference proceedings.
Authors are actively encouraged to develop their papers for
journal publication after the conference. Several tracks have
arranged fast-track submission to journals; please check the
track descriptions on the website.
Best regards,
Tilo Böhmann, University of Hamburg, Germany,
tilo.boehmann@uni-hamburg.de
Tuure Tuunanen, University of Jyväskylä, Finland,
tuure@tuunanen.fi
Prof. Dr. Tilo Böhmann
Universität
Hamburg
Fachbereich
Informatik / Department of Informatics
IT Management & Consulting