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Track: Collaboration Systems and Technologies
Mini-track: Social Media and e-Business Transformation
Social media are online platforms that facilitate global
collaboration and
sharing among users. New social media applications in e-business
and
e-commerce appear everyday and results in enormous shocks to the
ecosystem
of individuals and businesses. Consumers can easily obtain
information from
a vast, geographically dispersed group of people in social
platforms.
Meanwhile, these social platforms give retailers a wealth of
options for
reaching potential customers, communication and collaboration, and
creating
values to customers. Furthermore, social media are increasingly
being used
in organizations to improve relationships among employees and
nurture
collaboration and the sharing culture.
The aim of this minitrack is to provide a forum for the exchange
of
research ideas and best practices related to social media in
e-business
environments. It also aims to raise awareness in terms of the
latest
developments in social media, and address the challenges of using
social
media. This minitrack is open to all types of research, conceptual
or
empirical. Examples of possible topics of interest include (but
are not
limited to):
Topics:
The adoption, usage, and impact of social media upon consumers and
businesses
Social media strategies and e-business models
Consumer engagement with organizations in social media
Enterprise 2.0 and social computing in organizations
Organizational learning and the use of social media
Knowledge management with social media
Crowdsourcing, collective intelligence, collaboration, problem
solving with
social media
Social commerce
Social media in marketing and consumer behavior
Social media for customer relationship management
Social identity, social capital, and social roles related to the
use of
social media
Policy, governance, and security issues related to the use of
social media
Journal Publication Opportunities:
High quality and relevant papers from this mini-track will be
selected for
fast-tracked development towards Internet Research (
www.emeraldinsight.com/loi/intr). Selected papers will need to
expand in
content and length in line with the requirements for standard
research
articles published in the journal. Although the mini-track
co-chairs are
committed to guiding the selected papers towards final
publication, further
reviews may be needed before final publication decision can be
made.
Internet Research (IntR) is an international and refereed journal
that is
indexed and abstracted in major databases (e.g., SSCI, SCI,
ABI/INFORM
Global), with the impact factor (2016): 2.931, 5-year Impact
Factor
(2016): 4.580
Please follow Author Instructions (
http://hicss.hawaii.edu/tracks-and-minitracks/authors/) for all
details on
submitting a paper to an upcoming HICSS Conference.
Mini-track Co-Chairs:
Dr. Christy M.K. Cheung (Primary Contact)
Hong Kong Baptist University
ccheung@hkbu.edu.hk
Prof. Matthew K.O. Lee
City University of Hong Kong
cbmatlee@cityu.edu.hk
Prof. Christian Wagner
City University of Hong Kong
c.wagner@cityu.edu.hk
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