SCOPE
The purpose of the 4th International Conference on Enterprise Information
Systems (ICEIS) is to bring together researchers, engineers and
practitioners interested in the advances and business applications of
information systems. Four simultaneous tracks will be held, covering
different aspects of Enterprise Information Systems Applications, including
Enterprise Database Technology, Systems Integration, Artificial
Intelligence, Decision Support Systems, Information Systems Analysis and
Specification, Internet Computing and Electronic Commerce.

ICEIS focuses on real world applications; therefore authors should highlight
the benefits of Information Technology for industry and services. Ideas on
how to solve business problems, using IT, will arise from the conference.
Papers describing advanced prototypes, systems, tools and techniques and
general survey papers indicating future directions are also encouraged.
Papers describing original work are invited in any of the areas listed
below. Accepted papers, presented at the conference by one of the authors,
will be published in the Proceedings of ICEIS. Acceptance will be based on
quality, relevance and originality. Both full research reports and
work-in-progress reports are welcome. There will be both oral and poster
sessions.

Special sessions, dedicated to case-studies and commercial presentations, as
well as tutorials dedicated to technical/scientific topics are also
envisaged: companies interested in presenting their products/methodologies
or researchers interested in holding a tutorial are invited to contact the
conference secretariat.
Information concerning the previous ICEIS editions (ICEIS'99, ICEIS 2000 and
ICEIS 2001) can be found at http://www.iceis.org,
http://www.est.ips.pt/iceis and http://www.staffs.ac.uk/iceis.

TOPIC AREAS / CONFERENCE TRACKS
Each of these topic areas is expanded below but the sub-topics list is not
exhaustive. Papers may address one or more of the listed sub-topics,
although authors should not feel limited by them. Unlisted but related
sub-topics are also acceptable, provided they fit in one of the following
main topic areas:

TUTORIALS
ICEIS 2002 will have several tutorials, as in previous editions, to be
lectured the day before the conference opening. If you would like to propose
a tutorial for ICEIS 2002, please contact the secretariat as soon as
possible. Proposals should specify the topic and scope of the tutorial, the
background knowledge expected of the participants, and a short CV of the
instructor(s).

SUBMISSION OF PAPERS
Authors should submit a paper in English of about 10 A4 pages, up to 5.000
words, using the submission procedure indicated below. The programme
committee will review all papers and the contact author of each paper will
be notified of the result, by email. Each paper should clearly indicate the
nature of its technical/scientific contribution, and the problems, domains
or environments to which it is applicable. Authors must also indicate the
conference track to which the paper is submitted. The paper must be
carefully checked for correct grammar and spelling.

Paper submission procedure
A blind paper evaluation method will be used. To facilitate that, the
authors are kindly requested to produce and provide two separate files:
A papers front-page, with: the title, author(s), affiliation(s), contact
details, a list of keywords and an abstract.
The full paper, WITHOUT any reference to the authors. The manuscript must
contain, in its first page, the paper title, an abstract and a list of
keywords but NO NAMES OR CONTACT DETAILS WHATSOEVER are to be included in
any part of this file.
The contact author will then use the ICEIS web-based submission facility
available at the conference web site, to enter the contact information of
all paper authors plus the two files indicated in point 1, above. The
facility will automatically send a submission acknowledgement, by email, to
the author indicated as contact author.
The camera-ready format will be enforced only for accepted papers, but
authors are encouraged to use it also for paper submissions, in order to
reduce extra work later. Two templates are provided at the conference web
site: one for Latex and another for MS Word.
Due to space limitations in the Proceedings, the camera-ready version will
be limited to 8 (eight) pages for full papers, 6 (six) for short papers
(progress reports) and 4 (four) for poster presentations. If absolutely
needed, it will be allowed to increase the total number of pages, by 4 extra
pages. However, for each excess page the author will have to pay an
additional fee.

VENUE
Ciudad Real is in Castilla-La Mancha, the Don Quixote's land. It is not easy
to categorize Castilla-La Mancha, for it is a region of great variety and
complexity. On the one hand, there is the ruddy red earth, the windmills,
and simple whitewashed villages of the province of Ciudad Real (which
encompasses most of the area commonly called La Mancha). But there are also
the strangely sculpted cliffs of Cuenca and Albacete, the hilly woodlands of
Guadalajara and the dark mystery and ancient cultures of Toledo. Ciudad Real
is one hour by car from Toledo, fifty minutes by train from Madrid, seventy
minutes by train from Córdoba and two hours by train from Sevilla.

Amaral, Luis, University of Minho, Portugal
Baeza-Yates, Ricardo, University of Chile, Chile
Bézivin, Jean, University of Nantes, France
Bonsón, Enrique, University of Huelva, Spain
Carvalho, João A., University of Minho, Portugal
Cheng, Albert, University of Houston and Rice University , USA
Coelho, Helder, FC - University of Lisbon, Portugal
Delgado, Miguel, University of Granada, Spain
Dietz, Jan, Delft University of Technology, The Netherlands
Dignum, Frank, Utrecht University, The Netherlands
Figueiredo, António, University of Coimbra, Portugal
Greene, Thomas, MIT, UK
Guimarães, Nuno, University of Lisbon, Portugal
Gupta, Jatinder, Ball State University, USA
Liu, Kecheng, Staffordshire University, UK
Luker, Paul, De Montfort University, UK
Lyytinen, Kalle, University of Jyväskylä, Finland
Manolopoulos, Yannis, Aristotle University, Greece
Martins, José Legatheaux, New University of Lisbon, Portugal
Matsumoto, Masao, University of Tsukuba, Japan
Odell, James, James Odell Associates, USA
Smirnov, Alexander, St. Petersburg - SPIIRAS, Russia
Stamper, Ronald, University of Twente , Netherlands
Tari, Zahir, RMIT University , Australia
Toro, Miguel, University of Sevilla, Spain
Warkentin, Merrill, Mississippi State University, USA
Weigand, Hans, Tilburg University, The Netherlands
Welty, Christopher, Vassar College, USA