CALL FOR PAPERS

18th Americas Conference on Information Systems

Seattle, Washington, August 9-12, 2012

Minitrack:  Trust in Information Systems

Description

A user’s trust and distrust in information systems are important components in the interactive relationship between users and their systems. A user has to trust a technology before the technology is adopted and fully used. While there is a rich literature on interpersonal trust, trust in information systems has been under-researched and much of what we know about trust in IS contexts is derived from the interpersonal views promulgated through the organizational behavior research. Hence, the conceptualization of trust in information systems needs to be clarified and expanded to include not only the interpersonal view but also the intermediated views that arise from considerations of the source credibility paradigm from mass communications theory. In this way, the similarities and differences between interpersonal trust and trust in information systems will be better understood. Though concepts and theoretical frameworks from prior literature on interpersonal trust have investigated trust in information systems, the components of trust that are derived from combined source and media effects in the source effects paradigm can explain much of how users interact with and come to trust technology mediated sources in eCommerce, eBusiness and personal contexts. Designing more trustworthy technology requires well-informed research, and the expansion of our understanding of the concept of trust beyond the interpersonal context, for specific use in information systems. What we learn from applying new conceptualizations of the trust construct in information systems will also lead to better understanding of adoption and use of technology-mediated channels for business and personal purposes. From this, new contextual factors can be discerned which may have important moderating effects on key technology outcomes.

We welcome the submissions addressing all aspects of trust and distrust in information systems, credibility, deception, privacy violations, and the like. We welcome conceptual, theoretical or empirical research papers.

Suggested Topics

Suggested topics include, but are not limited to, the following:

ü  Conceptualization of trust and/or distrust in information systems that expands beyond the interpersonal view to include source effects models

ü  Processes of trust and/or distrust development in information systems

ü  Theories or empirical studies on the impact of user, task, technology, and contextual characteristics on trust/distrust in information systems

ü  Theories or empirical studies on the impact of trust in information systems on technology adoption, decision making, website revenue, and customer relationships

ü  Users’ trusting perceptions of information systems in electronic or mobile business/commerce

ü  Research on the formation and consequences of privacy concern or privacy violations caused by various information systems

ü  Conceptual, theories or empirical studies on the impact of credibility or deception in information systems on technology adoption, decision making, website revenue, and customer relationships  

IMPORTANT DATES

January 2, 2012  Manuscript Central will start accepting paper

submissions

March 1, 2012  Deadline for paper submissions

April 2, 2012  Authors will be notified of acceptances on or about this

date

April 20, 2012  For accepted papers, camera-ready copy due

SUBMISSION SITE

http://mc.manuscriptcentral.com/amcis2012

CHAIRS' CONTACT INFORMATION

Tom Stafford (Corresponding Minitrack Co-Chair)

MIS Department

Fogelman College of Business and Economics

University of Memphis

Memphis, TN USA 38152

Tel: (901)-336-2754

Fax (901)678-4151

Email: tstaffor@memphis.edu

Jack Zhenhui Jiang

School of Computing

National University of Singapore

Tel: (65) 6516-7371

Fax: (65) 6779-7365

E-mail: jiang@comp.nus.edu.sg 

Sherrie Yi X. Komiak*

Faculty of Business Administration

Memorial University of Newfoundland

St. John's, NL, A1B 3X5

Canada

Tel: (709) 737-2141

Fax: (709)737-7680

Email: skomiak@mun.ca 

Fiona Fui-Hoon Nah

College of Business Administration

University of Nebraska-Lincoln

Lincoln, NE 68588-0491

USA

Tel: (402) 472-6060

Fax: (402) 472-5855

Email: fnah@unlnotes.unl.edu