,
the annual ENTER conference provides a unique venue for
researchers, industry representatives, government officials,
students and entrepreneurs to come together and share, discuss
and challenge the latest developments in information
technology in the fields of travel and tourism. With the
theme
the ENTER 2020
conference will focus on exploring ways technology can be used
to ensure a positive impact of tourism on
society, environment, and economy.
The ENTER 2020 research track is divided into three major
topics that all contribute to our capabilities in developing
more responsible information and communication technology
(ICT) in tourism: Tourism Business and Technology;
Governance, Sustainability and Education; and Computer Science
and Information Systems. We call for the latest research and
case studies on emergent and cutting-edge ICT concepts,
applications, and business models to be shared in
the conference.
Issues to be covered at the conference include,
but are not limited to, the following areas in the travel
and tourism context:
*Tourism Business and
Technology*
- Responsible ICT in Tourism
- ICT and Tourism Experience
- Augmented and Virtual Reality
- Platform Economy
- Website Design and Evaluation
- Digital Marketing and Social Media Strategies
- Digital Distribution and Social Selling
- Social Networking, Social Media and Social Inspiration
- Gaming and Gamification
- ICT Adoption and Value Creation
- E-strategy and eBusiness Models
- ICT for Innovation and Service Design
- Digital Nomads
- Consumer Behaviour in Digital Space
- Robotics and Automation in Travel and Hospitality
*Governance,
Sustainability and Education*
- ICT for Regional Development and Sustainability
- Advanced Distribution Systems and Strategies, Dynamic
Packaging
- ICT-enabled Partnership and Collaboration
- E-Learning, Life-long Learning and MOOCs
- E-Government and Public Policy in Tourism
- Digital Divide and Socio-economic Development
- Privacy and Internet Security
- Legal, Ethical and Social Aspects of ICT
*Computer Science and
Information Systems*
- Big Data and Large-scale Systems
- Artificial Intelligence, Machine Learning and Deep
Learning
- Fairness, Transparency and Responsibility in Algorithms
- Data Mining, Analytics and Measurement
- Text and Concept Mining, Sentiment Analysis
- Recommender Systems and Personalization
- User Modeling and Decision Making
- Human-computer Interaction
- Emotions and Personality-based Systems
- Social Network Analysis
- Location-based Services and Context-Aware Systems
- Mobile Services and Wearables
- Semantic Web, Tourism Ontologies and Linked Open Data
- Data Standards and Data Integration
- Travel Information Search and Retrieval
- Internet-of-Things
- Smart Destinations
- Travel Chatbots
- Blockchain and Other Emerging Technologies
*Location*
The 27th edition of ENTER will take place at
the University of Surrey, approximately 40 miles southwest
of London, UK. The University of Surrey is a global
community of ideas and people, dedicated to life-changing
education and research, and ranked as a top five program
for hospitality and tourism management by the Shanghai
Global Rankings 2018. Within the University of Surrey, the
Digital Visitor Economy Research Group is dedicated to
researching, endorsing, and advocating the power
of information technology and digital media in the visitor
economy. The University of Surrey is located just 10
minutes’ walk from the centre of the Town of Guildford,
offering a vibrant blend of entertainment, culture and
history. With excellent road and rail links, and close
proximity to Heathrow and Gatwick airports, delegates and
guests can gather in Guildford with great ease. Although
London is less than 40 miles away and approximately 30
minutes by train, the area is surrounded by rolling
countryside and picturesque villages.
*Submission
and Review Process*
We invite research papers across the widest
spectrum of Information and Communication Technologies in
Travel and Tourism to be presented at the ENTER
2020 conference. All submissions to the research track are
rigorously evaluated for novelty, significance, and
soundness in a double-blind peer review process. Papers
should clearly state the background, introduction,
purpose, theory, methodology, results, conclusions, and be
fully referenced with appropriate citations.
Submission types are *full papers* presenting
major contributions to the field, *research notes* presenting
highly promising findings not developed enough at
the scale of a full paper, *demonstration
(demo) systems* showcasing research prototypes or
commercial systems and *late-breaking results
(LBR)* presenting research-in-progress and
innovative ideas.
*Full Papers*
Submission closes: July 15, 2019
Notification of acceptance/rejection/revision:
September 2, 2019
Deadline to submit revised version: September 16, 2019
Final acceptance: September 26, 2019
*Research Notes, Demo Papers and Late-Breaking
Results*
Submission closes: September 16, 2019
Notification of acceptance/rejection/revision: October 14,
2019
Deadline to submit revised version: October 21, 2019
Final acceptance: October 28, 2019
End of Early Bird registration: November 8, 2019
Registration deadline for authors to be included in the
conference proceedings: tba
Conference: January 8-10, 2019
Conference organizers reserve the right to modify the
paper submission schedule.
*Research Track
Chairs*
Thank you for your interest in the ENTER 2020 conference.
We are looking forward seeing you in Surrey in January
2020!
Julia Neidhardt, TU Wien, Austria (
julia.neidhardt@ec.tuwien.ac.at)
Wolfgang Wörndl, TU Munich, Germany (
woerndl@in.tum.de)