(Apologies for cross-postings of this announcement.)
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CALL FOR PAPERS
20th Americas Conference on Information Systems (AMCIS
2014)
Minitrack: "Knowledge Management Value, Success and
Performance Measurements"
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Deadline for paper submissions: March 01, 2014
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Minitrack Description
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Research into knowledge management (KM), organizational
memories, and organizational learning has been affected by
investigations such as implementation aspects, system
developments, or knowledge flows during a number of years.
Therefore, a high maturity level of KM research has been
achieved. However, organizational KM initiatives are more and
more faced with budget cuts and justification demands due to
intense competition in today’s business environments. The
influences of the rapid pace of globalization and of the
ongoing liberalization of national and international markets
lead to the emergence of increased pressure on existing
companies. Project managers of KM initiatives like Chief
Knowledge Officers need to justify their budgets and thus are
in need of qualitative and quantitative evidence of the
initiatives’ success. In addition, ROI calculations and
traditional accounting approaches do not tell an adequate
story when proposing knowledge-based initiatives. This
minitrack explores research into strategies, methodologies,
and stories that relate to measure this success. In addition,
this minitrack will be used to explore the bodies of
performance measurements that define the current state of
research in measuring KM, organizational memory, and
organizational learning success. Eventually, another purpose
of this minitrack is to present research on how to value
knowledge-based initiatives.
Topics of interest include, but are not limited to:
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* Frameworks and models for assessing knowledge management
and/or organizational memory systems
* Methodologies and processes for measuring knowledge
management and/or organizational memory success and
performance
* Impact of knowledge management strategy, organization,
systems, culture, and other issues on knowledge
management/organizational memory success
* Organizational effectiveness/efficiency due to knowledge
management/organizational memory/organizational learning,
knowledge and organizational memory use
* Knowledge management, organizational memory, and
organizational learning metrics
* Knowledge management, organizational memory, and
organizational learning success factors and key performance
indicators
* Benchmarking of knowledge management/organizational
memory initiatives
* Case studies of knowledge management and organizational
memory success and performance measurements
* Measuring knowledge management and/or organizational
memory performance in global organizations and globally
dispersed communities
* Effectiveness and/or efficiency of knowledge
management/organizational memory systems
* Modeling and measuring the impact of social software on
knowledge management performance
* Defining knowledge management and organizational memory
success
* Rigorous anecdotes and user stories and their theoretical
basis to facilitate the value of knowledge-based initiatives
* Developing grounded theory approaches to valuing
knowledge-based initiatives
We welcome original research papers regardless of decision
domain, decision process, or research methodology. Since
related problems have been studied in numerous problem
domains and diverse scientific disciplines, we encourage
authors to explore this rich literature and benefit from it.
Submission Outline
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+ Manuscript submissions open: January 5, 2014
+ Submission Deadline: midnight, Savannah (EST) time,
March 1, 2014
+ Author Notification: April 4, 2014
+ Revision submission: April 18, 2014
+ Camera ready submission deadline: April 25, 2014
Papers must not exceed 5,000 words and must conform to the
AMCIS 2014 submission requirements. At least one author of
every accepted submission must present at AMCIS 2014 in
Savannah. For additional information see
http://amcis2014.aisnet.org/index.php/call-for-papers.
Minitrack Co-Chairs
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Murray E. Jennex, San Diego State University, USA,
mjennex<at>
mail.sdsu.eduStefan Smolnik, University of Hagen, Germany,
stefan.smolnik<at>
fernuni-hagen.de