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(Apologies
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CALL FOR PAPERS
19th Americas Conference on Information Systems (AMCIS
2013)
Minitrack: "Knowledge Management Value, Success and
Performance Measurements"
(http://amcis2013.aisnet.org/index.php?option=com_content&view=article&id=62&Itemid=58)
August 15-17, 2013, Chicago, Illinois, USA (http://amcis2013.aisnet.org)
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Deadline for paper submissions: February 22, 2013
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More information: http://amcis2013.aisnet.org/index.php?option=com_content&view=article&id=84&Itemid=60
Minitrack Description
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Research into knowledge management (KM), organizational
memories, and organizational learning has been affected by
investigations such as implementation aspects, system
developments, or knowledge flows during a number of years.
Therefore, a high maturity level of KM research has been
achieved. However, organizational KM initiatives are more
and more faced with budget cuts and justification demands
due to intense competition in today’s business
environments. The influences of the rapid pace of
globalization and of the ongoing liberalization of
national and international markets lead to the emergence
of increased pressure on existing companies. Project
managers of KM initiatives like Chief Knowledge Officers
need to justify their budgets and thus are in need of
qualitative and quantitative evidence of the
initiatives’ success. In addition, ROI calculations and
traditional accounting approaches do not tell an adequate
story when proposing knowledge-based initiatives. This
minitrack explores research into strategies,
methodologies, and stories that relate to measure this
success. In addition, this minitrack will be used to
explore the bodies of performance measurements that define
the current state of research in measuring KM,
organizational memory, and organizational learning
success. Eventually, another purpose of this minitrack is
to present research on how to value knowledge-based
initiatives.
Topics of interest include, but are not limited to:
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* Frameworks and models for assessing knowledge management
and/or organizational memory systems
* Methodologies and
processes for measuring knowledge management and/or
organizational memory success and performance
* Impact of knowledge
management strategy, organization, systems, culture, and
other issues on knowledge management/organizational memory
success
* Organizational
effectiveness/efficiency due to knowledge
management/organizational memory/organizational learning,
knowledge and organizational memory use
* Knowledge management,
organizational memory, and organizational learning metrics
* Knowledge management,
organizational memory, and organizational learning success
factors and key performance indicators
* Benchmarking of knowledge
management/organizational memory initiatives
* Case studies of knowledge
management and organizational memory success and
performance measurements
* Measuring knowledge
management and/or organizational memory performance in
global organizations and globally dispersed communities
* Effectiveness and/or
efficiency of knowledge management/organizational memory
systems
* Modeling and measuring
the impact of social software on knowledge management
performance
* Defining knowledge
management and organizational memory success
* Rigorous anecdotes and
user stories and their theoretical basis to facilitate the
value of knowledge-based initiatives
* Developing grounded
theory approaches to valuing knowledge-based initiatives
Minitrack Co-Chairs
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Murray E. Jennex, San Diego State University, USA,
mjennex@mail.sdsu.edu
Stefan Smolnik, EBS
Business School, Germany, stefan.smolnik@ebs.edu