Dear Colleagues,

 

We would like to invite you to submit your papers to the forthcoming Transforming Government (t-Gov) workshop, organised and held at Brunel University on June 12^th and 13^th 2014. The t-Gov workshop brings together for the 5^th year, both local and international researchers and practitioners to participate in sharing ideas for the transformation of government services through enabling electronic systems and processes. It includes a full program of papers, presentations and keynote speakers. Quality contributions will be double blind peer reviewed, for refereed proceedings that will be published online. This year, we plan to hold a Horizon 2020 workshop to explore potential opportunities in ICT-enabled Public Sector Innovation in the new EU H2020 framework programme for Research and Innovation. We believe this will allow colleagues to form meaningful partnership for future collaborative bids.

 

Theme – Co-Creating Public Services of the Future: The Role of ICT and Citizens’ Participation in Transforming Government    

 

Introduction:

 

E-Government is a trend that is highly driven through advances in Information and Communication Technologies (ICT) and the public services demanded by its stakeholders. The international popularity of the topic of e-Government has led to various studies being conducted across countries assessing the on-going developments, the readiness and impact of e-Government by the research community. E-government implementation efforts have now evolved from basic information provisioning to more integrated and joined-up service. Concepts such as citizens’ participation in shaping the direction of public policy and co-creating public services have naturally emerged as innovative ways in which e-Government can have a transformative affect on public services. Having successfully implemented a number of transaction-based e-services by e-enabling statuary public functions has now prompted a move of emphasis towards realising transformational government (or t-Government) through redesigning more complex service based functions such as healthcare, education and social services. The transformational phase is considered the highest level of maturity for e-Government programmes and encompasses redefining the delivery of both statuary and service functions performed by government institutions. As such, the efforts to realise t-Government have moved from focusing on redesigning back office functions in the late 2000s to now using ICT innovations as a means to redefine the way services are delivered to users through challenging the norm. Moreover, as public finances are becoming ever tighter, governments are seeking more cost effective and efficient ways of delivering some of those services that were traditionally delivered by public institutions. To this end, concepts such as crowd-sourcing, social entrepreneurship and social innovation have also emerged as pertinent themes in the e-Government research landscape that can drive transformation across the public sector. Furthermore, 21^st century digital citizens now expect from the public sector the same level of efficiency, responsiveness and personalisation that they are accustomed in the private sector. However, the development of citizen-centred e-Government has been slow globally due to hesitancy by key players in the public sector to take decisive steps (and responsibility) to move from a representative system of government towards participatory and direct democracy. Yet, the potential offered by the internet and evolving ICTs are significant and coupled with the push for innovation from industry and public funding bodies, researchers and practitioners are offered the opportunity and  platform for research and innovation to address these gaps.

 

Coverage:

 

To ensure that the workshop has the most comprehensive current and relevant coverage of all topics related to transformational government, we are inviting researchers and leading experts in their particular areas of research to contribute papers of 6000-7000 words that offer an in-depth discussion of the key issues, concepts and trends related to the field of transformational government. All manuscripts should be formatted according to the template available on http://www.tgovworkshops.org/). This year, there will also be a ‘best paper’ award that a selection of independent experts will select.

 

Recommended topics include, but are not limited to the following:

 

·         Innovative applications of ICT in the transformation of public services  

·         The influence of social media and citizens participation on public sector transformation

·         The influence of cloud computing and shared services on transforming public services

·         The significance of social innovation and co-creation on transforming public services

·         The development, implementation, control and maintenance of transformational government projects

·         Challenges, issues and complexities involving the implementation of transformational government

·         The significance of t-Government benefits offered to both government and citizens

·         A global perspective and assessment of t-Government implementation efforts

·         IT-Governance, integrated service delivery and reengineering of the public sector

·         Different process, information systems and technology integration approaches used in t-Government and e-Government projects

·         The impact of e-Government and t-Government on social inclusion and e-participation

·         Enterprise architecture and interoperability at various levels of government

·         Barriers to awareness, adoption and diffusion of (t) and (e) Government services

·         Evaluation of case studies involving transformational change in the public sector

·         Overview studies; development within countries, policies, infrastructure facilities and comparative studies (comparing countries) of (t) and (e) Government 

·         Tools, methods, frameworks and guidelines for t-Government

·         The role of Simulation, Gaming and Visualisation in transforming public services

·         Technologies, design approaches and management strategies that facilitate t-Government

·         Theories and conceptual models that support t-Government implementation

·         Role of socio-economic determinants in encouraging adoption and diffusion of e-Government services

·         And other relevant topics and issues that may influence, relate to or impact on transformational government.

 

Best papers will be selected for the following journals:

 

·         Transforming Government: People, Process and Policy (TGPPP)

·         Journal of Enterprise Information Management (JEIM)

·         International Journal of Electronic Government Research (IJEGR)

 

Important Dates:

 

Manuscripts must be submitted to submissions@tgovworkshops.org, no later than April 17^th, 2014

 

For any further information, please email: info@tgovworkshops.org

 

 

Regards

 

 

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Dr Muhammad Mustafa Kamal (PhD, MSc DCS, OCP 'DBA', MCS, BBA)

Brunel University, Brunel Business School

Office 305b, Eastern Gateway Building, Uxbridge, Middlesex UB8 3PH

Tel: +44 (01895) 267728 | Fax: +44 (01895) 269775

Email: muhammad.kamal@brunel.ac.uk

Twitter: @muhammadmkamal