| Betreff: | [AISWorld] Contents of JAIS, Volume 13, Issue 8 (August) |
|---|---|
| Datum: | Mon, 3 Sep 2012 11:58:18 +1000 |
| Von: | Gregor, Shirley <Shirley.Gregor@anu.edu.au> |
| An: | <aisworld@lists.aisnet.org> |
Contents of Volume 13, Issue 8 (August) Journal
of the Association for Information Systems (JAIS) Official
Publication of the Association for Information Systems
Published: Monthly Electronically
ISSN: 1536-9323
Published by the Association for Information Systems, Atlanta,
USA http://aisel.aisnet.org/jais/
Editor-in-Chief: Professor Shirley Gregor, The Australian
National University, Australia
PAPER ONE
Is This Review Believable? A Study of Factors Affecting the
Credibility of Online Consumer Reviews from an ELM Perspective
By Cindy Man-Yee Cheung, Choon-Ling Sia, and Kevin K. Y. Kuan
Abstract
With the ever-increasing popularity of online consumer
reviews, understanding what makes an online review believable
has attracted increased attention from both academics and
practitioners. Drawing on the elaboration likelihood model
(ELM), this study examines four information cues used to
evaluate the credibility of online reviews: Argument quality,
source credibility, review consistency, and review sidedness,
under different levels of involvement and expertise. We
conducted an online survey that involved users of
Epinions.com, a popular online consumer review website, to
test the research model empirically. Consistent with previous
research, the results reveal that argument quality, a central
cue, was the primary factor affecting review credibility.
Participants also relied on peripheral cues such as source
credibility, review consistency, and review sidedness when
evaluating online consumer reviews. Review sidedness had a
stronger impact on review credibility when the recipient had a
low involvement level and a high expertise level. However, the
other interaction effects were not significant. We discuss the
theoretical and practical implications of these results.
To obtain a copy of the entire article, click on the link
below:
http://aisel.aisnet.org/jais/vol13/iss8/2/
PAPER TWO
Morality, Ethics, and Reflection: A Categorization of
Normative IS Research By Bernd Carsten Stahl
Abstract
Moral views and perceptions, their ethical evaluation and
justification, and practical concerns about how to incorporate
them all play important roles in research and practice in the
information systems discipline. This paper develops a model of
normative issues ranging from moral intuition and explicit
morality to ethical theory and meta-ethical reflection. After
showing that this normative model is relevant to IS and that
it allows an improved understanding of normative issues, the
paper discusses these levels of normativity in the context of
two of the most prominent normative topics in IS: Privacy and
intellectual property. The paper then suggests that a more
explicit understanding of the different aspects of normativity
would benefit IS research. This would leverage the traditional
empirical strengths of IS research and use them to develop
research that is relevant beyond the boundaries of the
discipline. Such broader relevance could be aimed at the
reference disciplines. In particular, moral philosophy could
benefit from understanding information technology and its role
in organizations in more detail. It could, furthermore, inform
policy makers who are increasingly called on to regulate new
information technologies.
To obtain a copy of the entire article, click on the link
below:
http://aisel.aisnet.org/jais/vol13/iss8/1/