-------- Forwarded Message --------
Dear colleagues,
The June 2020 issue of the Journal of Information Technology (JIT)
has been
published. This is the TOC:
pp. 94-122
*Under pressure: Understanding the dynamics of coordination in IT
functions
under business-as-usual and emergency conditions*
<https://journals.sagepub.com/doi/full/10.1177/0268396219881461>
Julia Kotlarsky, Bart van den Hooff, Leonie Geerts
In an era when technologies have become a backbone of most
organizations,
IT support functions are under immense pressure not only to ensure
provision and reliability of IS and technologies but also to
resolve IS
incidents of different severity when they disrupt organizations’
“business-as-usual.” This article addresses this challenge by
investigating
how organizational IT functions coordinate their work under
different
degrees of uncertainty in order to provide reliable IT services.
We
conceptualize coordination in IT support functions as a process
that
unfolds over time through interactions between four underlying
coordination
practices employed to provide reliable IT services: prioritizing
tasks,
following procedures, using roles and responsibilities, and
utilizing
networks. Furthermore, we show how these coordination practices
change when
IT incidents cause a shift from normal (i.e. “business-as-usual”)
to
emergency conditions. Our empirical research in two IT functions
supporting
two types of organizations (traditional and fast-response)
demonstrate that
IT functions in these two types of organizations respond to
emergencies
differently. Specifically, in emergencies, an IT function
supporting a
fast-response organization shifts to emergency coordination
practices
momentarily, as it abandons “normal” coordination practices to
rely on an
extensive set of formal practices specifically designed for such
situations. In contrast, an IT function supporting a traditional
organization is unprepared for emergencies—coordinating under
emergency
conditions involves improvisation, because coordination practices
designed
to support business-as-usual are not suitable for dealing with
emergency
situations.
pp. 123–142
*Review and critique of the information systems development
project failure
literature: An argument for exploring information systems
development
project distress*
<https://journals.sagepub.com/doi/full/10.1177/0268396219832010>
Zeinab Baghizadeh, Dubravka Cecez-Kecmanovic, Daniel Schlagwein
High failure rates of information systems development (ISD)
projects
continue to trouble organizations and information systems
practices. Such a
state of affairs has been of great concern for the information
systems
discipline for decades, motivating information systems researchers
to focus
on and extensively study ISD project failure. However, the
increasing
complexity and uncertainty of ISD projects and contemporary system
development processes are challenging ISD project failure
scholarship. In
this article, we ask the questions: What are the contributions and
weaknesses of the extant ISD project failure/success literature?
What are
potential avenues to move the ISD literature forward? To answer
these
questions, first, we present a literature review that assesses
research
contributions within the major perspectives on ISD failure (i.e.
rationalist, process and narrative). While the extant research
within all
perspectives make significant contributions to knowledge, we find
that
researchers remain preoccupied with ‘project failure’ as an end
state of an
ISD project. They pay little attention to problematic situations
arising
during ISD projects before they become failed projects. Based on
the review
and critique of the literature, we then argue that there is a
significant
benefit in extending research focus from ISD project failure to
‘ISD
project distress’, which we define as a harmful project condition
involving
dynamic and fluid constellation of critical problems that are
difficult to
identify, understand and resolve. While ISD project distress is an
increasingly perilous and consequential phenomenon, little is
known about
its nature and potential responses. Drawing from the sensemaking
literature, we propose a multilevel theoretical framework for
understanding
the nature and sources of ISD project distress that provides a
foundation
for exploring early detection and timely response. We demonstrate
the
theoretical and practical relevance of the concept of ISD project
distress
and propose a corresponding research agenda.
pp. 143–160
*Entrepreneurial actions and the legitimation of free/open source
software
services*
<https://journals.sagepub.com/doi/full/10.1177/0268396219886879>
Josianne Marsan, Kevin Daniel André Carillo, Bogdan Negoita
Free/open source software users were previously responsible for
managing
the challenges associated with their software themselves.
Recently, a new
generation of entrepreneurs seized this emerging market
opportunity by
positioning themselves as service providers for free/open source
software
users. Conceptualizing such providers as “institutional
entrepreneurs,” we
find that due to the nature of the free/open source software
context, they
exhibit a different set of legitimation actions compared with
similar
efforts in other contexts. Based on our empirical analysis of
free/open
source software service providers and drawing on prior theory, we
identify
two entrepreneurial actions aimed at gaining legitimacy specific
to the
free/open source software context, namely, product-based
theorization
actions and evangelization actions. We also demonstrate that
institutional
entrepreneurship is shaped by the nature of free/open source
software
products and the openness values at the core of the free/open
source
software movement. Our work hence underscores the importance of
the context
of institutional entrepreneurship.
pp. 161–178
*A review of methods used on IT maturity models development: A
systematic
literature review and a critical analysis*
<https://journals.sagepub.com/doi/full/10.1177/0268396219886874>
Rúben Pereira, João Serrano
Maturity models can be seen as support tools for an organization.
Their
importance is increasing in the scientific community and IT
(information
technology) organizations are starting to implement them. The main
objective of maturity models is to evaluate and improve the
organization’s
practices by creating an improvement roadmap. However, the
utilization of
the methodologies and methods by this community for the
development of this
kind of tools is not consensual. Several investigators have
created
guidelines for the development of maturity models, but the authors
are not
adopting them; they prefer to adopt their own methodologies. In
this
research, with the objective of reviewing the methodologies,
methods, and
guidelines used by the scientific community to develop IT maturity
models,
a systematic literature review and a critical analysis were made
in order
to realize a comparison between IT maturity models and non-IT
maturity
models. In total, 109 articles of maturity models’ development
were
analyzed. A discussion of the articles’ results was realized.
Special Issue Call for Papers:
*Regulation in the Age of Digitalization
<https://journals.sagepub.com/pb-assets/cmscontent/JIN/JIT%20CFP%20SI%20Regulation%20and%20IT%202020-03-08%20DS.pdf>*
(deadline
2020-12-31)
Editors: Danny Gozman, Kalle Lyytinen, Tom Butler
*Emerging Technologies and IS Sourcing*
<https://journals.sagepub.com/pb-assets/cmscontent/JIT%20CFP%20SI%20Emerging%20Technologies%20IS%20Sourcing%20FINAL-1588000712277.pdf>
(deadline 2021-02-26 / abstract 2020-09-30)
Editors: Julia Kotlarsky, Ilan Oshri, Oliver Krancher, Rajiv
Sabherwal
Subscribe to receive JIT's special issue call for papers and
online-first
publications alerts:
https://journals.sagepub.com/connected/JIN#email-alert
<https://journals.sagepub.com/connected/JIN#email-alert>
JIT homepage (note, we are publishing now with SAGE, not
Palgrave/Springer
as previously)
https://journals.sagepub.com/home/jin
Best wishes,
Daniel
------------------------------
*Dr Daniel Schlagwein*
Associate Professor | The University of Sydney Business School |
Business
Information Systems
<http://sydney.edu.au/business/information_systems>
Co-Editor-in-Chief | Journal of Information Technology
<https://journals.sagepub.com/home/jin>
*The University of Sydney*
Abercrombie Building (H70), Room 4072 | The University of Sydney
NSW 2006 |
Australia
+61286277407 |
schlagwein@sydney.edu.au |
sydney.edu.au/business/schlagwein
<https://sydney.edu.au/business/about/our-people/academic-staff/schlagwein.html>
/
USYD Profile
<https://business.sydney.edu.au/staff/schlagwein> |
Research: Digital
Work
<https://www.researchgate.net/project/Digital-Work-Digital-Nomadism>
| Digital
Nomadism
<https://www.researchgate.net/project/Digital-Work-Digital-Nomadism>
|
Crowdsourcing
<https://www.researchgate.net/project/Crowdsourcing-24> |
Openness
<https://www.researchgate.net/project/Openness-and-Information-Technology>
<https://www.researchgate.net/project/Openness-and-Information-Technology>
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