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We are happy to announce that volume 11 of Systems, Signs &
Actions has been published
(
www.sysiac.org<http://www.sysiac.org>).
From Co-Design to Co-Care: Designing a Collaborative Practice in Care by Anna Sigridur Islind & Ulrika Lundh Snis
Abstract: The design of digital artifacts in general and mobile
apps in particular has not been investigated fully from a practice
perspective. Mobile apps are commonly designed from a distant,
arms-length relationship where they are developed without taking
the users’ practices into account. This paper problematizes this
notion and takes the point of departure from a collaborative
design (co-design) process where the goal was to design a mobile
app supporting grocery shopping for the home care sector. We
analyse the role of designing a mobile app as a facilitator for
collaboration between the elderly’s everyday practice and the
caregivers work practice and investigate how these two practices
become intertwined. The research questions are: How can the design
process be organized in order to foster the formation of a
prospective collaborative care practice? What aspects are
important to consider when designing with a boundary practice
perspective? The findings of this study indicate that organizing
the design activities in a certain collaborative manner empowered
the elderly and their caregivers and led to the formation of a
common, collaborative care practice (herein called co-care). The
focus of the design process thereby shifted from designing the
digital artifact (framed as a boundary object) to designing the
co-care practice (framed as a boundary practice). Our contribution
is discussed in terms of design considerations, which can be
applied for the facilitation of a collaborative boundary practice.
The considerations are of particular relevance for settings where
two or more practices are to collaborate and where new conditions
are to be created for future co-practice.
Unveiling DRD: A Method for Designing and Refining Digital
Innovation Contest Measurement Models by Workneh Y. Ayele, Gustaf
Juell-Skielse, Anders Hjalmarsson & Paul Johannesson
Abstract: The growing open data market opens possibilities for the
development of viable digital artifacts that facilitate the
creation of social and business values. Contests are becoming
popular means to facilitate the development of digital artifacts
utilizing open data. The increasing popularity of contests gives
rise to a need for measuring contest performance. However, the
available measurement model for digital innovation contests, the
DICM-model, was designed based on a single case study and there is
a need for a methodological approach that can accommodate for
contests’ variations in scope. Therefore, we use design science to
construct a nine-step method, the DRD-method, to design and refine
DICM-models. The DRD-method is designed using goal- and quality
oriented approaches. It extends innovation measurement to the
application domain of digital innovation contests and provides an
improvement of innovation measurement as it offers a new solution
for a known problem. The DRD-method provides comprehensive support
to practice for designing and refining DICM-models and supports
reflection and organizational learning across several contests.
For future study, we suggest an ex-post evaluation of the method
in conjunction with real contests and systematic efforts to
generalize the method within as well as beyond the context of the
contest. Finally, we propose to further investigate the potential
of top-down and goal oriented approaches to measure open and
iterative forms of innovation.
Multi-Media and Web-based Evaluation of Design Artifacts -
Syntactic, Semantic and Pragmatic Quality of Process Models by
Patrick Brandtner & Markus Helfert
Abstract: Evaluation of design artifacts is of crucial importance
in design science research (DSR). A plethora of evaluation
approaches and methods can be found in literature; nevertheless,
little work has been done so far to investigate the relation
between the evaluation strategies, methods and techniques in DSR
evaluations. Prototype implementations, together with case studies
seem to be dominant and the technique of choice to evaluate, often
complex artifacts. This paper goes beyond the common approach in
DSR, and presents a multi-media and web-based DSR evaluation
approach focussing on syntactic, semantic and pragmatic quality.
We present the definition of evaluation criteria, the selection of
evaluation methods and the findings and experiences gained. The
results of this paper can support other design science research
approaches concerned with the evaluation of concepts or process
models.
/Göran Goldkuhl
Editor Systems, Signs & Actions (
www.sysiac.org)
Professor Information systems
Linköping University
Sweden
goran.goldkuhl@liu.se
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