-------- Forwarded Message --------
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Vol.12, No.4, Knowledge Management & E-Learning (Indexed by
ESCI, Scopus)
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As Editors-in-Chief of Knowledge Management & E-Learning
(KM&EL), we are
very pleased to announce the release of this issue. Please see
below for a
detailed description of the contents.
A FREE copy of this Issue can be downloaded at
Knowledge Management & E-Learning (KM&EL)
http://www.kmel-journal.org/ojs/index.php/online-publication
KM&EL Lab, The University of Hong Kong
http://kmel-lab.org/website/index.html
Maggie M. Wang and Stephen J. H. Yang
Editors-in-Chief of KM&EL
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The contents of this issue
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Special Issue on “Visualizing user experience and stories: From
customer
journeys to patient experience mapping”
Editorial: Visualizing user experience and stories: From customer
journeys
to patient experience mapping
by Andre W. Kushniruk and Avi Parush
Patient journey mapping: Current practices, challenges and future
opportunities in healthcare
by Amanda L. Joseph, Andre W. Kushniruk and Elizabeth M. Borycki
A case study of patient journey mapping to identify gaps in
healthcare:
Learning from experience with cancer diagnosis and treatment
By Andre W. Kushniruk, Elizabeth M. Borycki and Avi Parush
Innovative care: Using ‘A day in the life’ as a tool to explore
opportunities for a tech-enabled home for older Canadians
By Rei Ahn and Sara Aghvami
Opportunities for improving how and when Canadians are informed
about new
prescription medications
By Helen Monkman, Andre W. Kushniruk, Elizabeth M. Borycki, Debra
Sheets,
Jeff Barnett and Hannah Park
The current state of knowledge on mobile health interventions for
opioid
related harm: Integrating scoping review findings with the patient
journey
By Monica Aggarwal, Elizabeth M. Borycki, Evangeline Wagner and
Kat Gosselin
Portrait of Ms. Diaz: Empirical study of patient journey mapping
instruction for medical professional students
By Hannah Park, Helen Monkman, Allison Wenger and Blake Lesselroth
Initial steps to measurement and improvement of family-centered
communication during the pediatric patient journey of bone marrow
transplantation
By John F. Huber, Judith W. Dexheimer, Hannah Ingraham, Catherine
Desmond,
Anna Klunk, Katilyn Kusnier, Dawn Nebrig, Laura Flesch, Annamarie
Borich,
Stella M. Davies and Christopher E. Dandoy
Healthcare experience design: A conceptual and methodological
framework for
understanding the effects of usability on the access, delivery,
and receipt
of healthcare
By Jessica Lynn Campbell
Patient journey mapping: Integrating digital technologies into the
journey
By Elizabeth M. Borycki, Andre W. Kushniruk, Evangeline Wagner and
Ryan
Kletke
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Calls for Papers
http://www.kmel-journal.org/ojs/index.php/online-publication/announcement
Special Issue on "Knowledge Creation, Translation and Mobilization
About
Information Technologies and Devices that Improve Citizen and
Society
Safety"
Guest Editors:
Prof. Elizabeth M. Borycki
Prof. Andre W. Kushniruk
Special Issue on "Digital, or Undigital, that is the question:
Shaping the
future of Knowledge Management"
Guest Editors:
Prof. Piera Centobelli
Prof. Roberto Cerchione
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Knowledge Management & E-Learning: An International Journal
(Indexed by
ESCI, Scopus)
http://www.kmel-journal.org/ojs/index.php/online-publication
KM&EL Journal Metrics (Scopus):
2019 CiteScore: 2.2 | Ranking: 344/1254 Education |
95/231Management of
Technology and Innovation
2019 SJR: 0.414 | Ranking: 36/73 e-Learning | 543/1272 Education |
108/241
Management of Technology and Innovation
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